Company lists · Data refreshed September 2026
Top 25 Customer experience AI platforms based in Madrid, Spain
RevenueBase identified 96 customer experience AI platforms headquartered in Madrid, Spain as of September 2026 and tracks 1,770 professional contacts across them, including 364 with verified work emails. Across Spain, Madrid is the largest hub for this category.
This list covers customer experience AI platforms headquartered in Madrid, Spain, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer experience AI platforms based in Madrid, Spain
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 636 contacts → | ||||
Strong evidence “Omega CRM, a Merkle company, is a global digital company specializing in accelerating the Business Experience (BX) of our clients through customer-centric solutions powered by…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 256 contacts → | ||||
Indirect evidence “Somos una compañía tecnológica global especializada en la transformación de procesos de negocio mediante IA, con una fuerte presencia en España y Latinoamérica.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 206 contacts → | ||||
Strong evidence “Doofinder's AI-powered technology turns your standard eCommerce search engine into the perfect tool to sell more and offer an excellent user experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 73 contacts → | ||||
Indirect evidence “En Blip, nos dedicamos a conectar personas y empresas a través de conversaciones inteligentes en los canales de mensajería más importantes.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 56 contacts → | ||||
Partial evidence “Most CX platforms give you data.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 55 contacts → | ||||
Partial evidence “At Turing Challenge we face the challenge of helping you innovate and optimize your business processes through technologies based on AI to maximize your profitability and improve…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 37 contacts → | ||||
Indirect evidence “MIA Advanced Systems es una empresa con mentalidad startup altamente especializada en el desarrollo e integración de soluciones, que valiéndose de la aplicación pragmática de la…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 25 contacts → | ||||
Indirect evidence “Somos una consultora estratégica de marketing y negocio de MIO Group.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 24 contacts → | ||||
Strong evidence “Rauda builds AI agents that handle customer conversations at scale.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 23 contacts → | ||||
Partial evidence “Fonetic is a technology company that provides Bots as a Service (BaaS), Voicebots & Chatbots and Customer Behavior Analytics, tools for massive data analysis.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 17 contacts → | ||||
Partial evidence “Boost your sales, reduce your costs AIVORA combines AI and Voice Conversational Flows to help your Business achieve Sales Targets, reduce Lead management Costs, increase your CX…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 11 contacts → | ||||
Indirect evidence “Tu Aliado IA para Tráfico, Leads y Conversiones.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 11 contacts → | ||||
Partial evidence “Con más de 10 años de experiencia en sectores como banca, salud, aseguradoras, sector público, legal.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 10 contacts → | ||||
Indirect evidence “Somos una empresa especializada en integrar soluciones tecnológicas avanzadas para empresas, con énfasis en la Inteligencia Artificial (IA).” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 7 contacts → | ||||
Partial evidence “At Linguistic Factory, we strongly believe that conversational AI has the potential to revolutionize the way we interact with machines, making people's lives easier and businesses…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 7 contacts → | ||||
Indirect evidence “Reply Next es la plataforma de IA agéntica que ayuda a las marcas con múltiples ubicaciones a convertir cada interacción, canal y ubicación en crecimiento.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 7 contacts → | ||||
Indirect evidence “Tolvia redefine la atención al cliente con Olivia, una Inteligencia Artificial conversacional que permite a las empresas ofrecer un servicio telefónico más rápido, preciso y…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 7 contacts → | ||||
Partial evidence “Since 2017, PredictLand AI has been the go-to Spanish consultancy for companies looking to unlock the true power of AI to drive growth and operational excellence.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 7 contacts → | ||||
Indirect evidence “Conectamos la tecnología con tu éxito.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 6 contacts → | ||||
Strong evidence “The AI-powered WhatsApp CRM for sales and customer support.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 5 contacts → | ||||
Partial evidence “Ahorra tiempo a tus clientes, optimiza costes, genera mejor experiencia, entrena a tu equipo, evalúa automáticamente la calidad y analiza datos con IA.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 3 contacts → | ||||
Indirect evidence “En BRAINFORD ayudamos a las empresas a transformar sus procesos, productos y equipos mediante soluciones de Inteligencia Artificial a medida.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 3 contacts → | ||||
Partial evidence “Transforming digital interactions with AI-powered conversational solutions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 2 contacts → | ||||
Indirect evidence “Sentimer detects when a visitor on your website is showing buying intent and starts a voice conversation in the moment, with no form or click required.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 1 contacts → | ||||
Partial evidence “At dimuvo, we revolutionize business operations through cutting-edge AI technology that respects your data sovereignty.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience AI platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer experience AI platforms.
- Partial evidence
- Its own public description names part of customer experience AI platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer experience AI platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 96 customer experience AI platforms based in Madrid, Spain
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Customer experience AI platforms based in Madrid, Spain at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured across the whole Spain list rather than for Madrid, so it is reported there. Company counts and contact totals on this page are exact for Madrid, over 96 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience AI platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Madrid, Spain whose own description of what they do matches “customer experience AI platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience AI platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer experience AI platforms, and records with no verified work email. Companies headquartered outside Madrid are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 364 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer experience AI platforms by metro in Spain
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience AI platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer experience AI platforms are there based in Madrid, Spain?
RevenueBase identified 96 customer experience AI platforms headquartered in Madrid, Spain as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Omega Crm, A Merkle Company, headquartered in Madrid, tops this list with the largest team on record.
Which city in Spain has the most customer experience AI platforms?
Madrid leads Spain with 96 headquartered companies, followed by Barcelona (58) and Malaga (10).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 364 verified decision-maker contacts tracked across these 96 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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