Company lists · Data refreshed September 2026
Top 25 Ai-powered customer service platforms worldwide
RevenueBase identified 26,443 ai-powered customer service platforms worldwide as of September 2026 and tracks 557,829 professional contacts across them, including 199,672 with verified work emails. The United States is the largest market and London the largest hub.
This list covers ai-powered customer service platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026. Country and city lists for ai-powered customer service platforms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest ai-powered customer service platforms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 86,470 contacts → | ||||
Strong evidence “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 20,235 contacts → | ||||
Strong evidence “Publicis Sapient is a technology company that provides enterprise AI platforms and services.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 17,310 contacts → | ||||
Partial evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 10,721 contacts → | ||||
Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 9,843 contacts → | ||||
Indirect evidence “Welcome to RWS!” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 9,049 contacts → | ||||
Partial evidence “Teradata empowers enterprises to turn intelligence into autonomous action, grounding AI agents in deep business context and trusted data.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 8,992 contacts → | ||||
Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 8,506 contacts → | ||||
Partial evidence “Founded in 1997, ValueLabs is a global Agentic AI services company.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 8,461 contacts → | ||||
Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 7,986 contacts → | ||||
Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 7,347 contacts → | ||||
Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 6,431 contacts → | ||||
Strong evidence “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 6,319 contacts → | ||||
Strong evidence “Pega provides the leading AI-powered platform for enterprise transformation.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 4,785 contacts → | ||||
Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 4,698 contacts → | ||||
Partial evidence “UiPath develops AI technology that mirrors human intelligence with ever-increasing sophistication, transforming how businesses operate, innovate, and compete.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 4,619 contacts → | ||||
Partial evidence “We are AI/R.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 4,513 contacts → | ||||
Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 3,852 contacts → | ||||
Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 3,622 contacts → | ||||
Strong evidence “Outpace everyone with the best AI work platform.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 3,544 contacts → | ||||
Partial evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 3,472 contacts → | ||||
Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 3,312 contacts → | ||||
Indirect evidence “Comviva empowers organizations to drive transformative growth with measurable business impact.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 3,036 contacts → | ||||
Strong evidence “Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 2,964 contacts → | ||||
Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: ai-powered customer service platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names ai-powered customer service platforms.
- Partial evidence
- Its own public description names part of ai-powered customer service platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name ai-powered customer service platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 26,443 ai-powered customer service platforms worldwide
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Ai-powered customer service platforms worldwide at a glance
As of Sep 21, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ai-powered customer service platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for ai-powered customer service platforms are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “ai-powered customer service platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ai-powered customer service platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among ai-powered customer service platforms, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 199,672 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Ai-powered customer service platforms by location
102 lists · largest firstEvery Ai-powered customer service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Ai-powered customer service platforms based in the United States5,107
- Ai-powered customer service platforms based in India2,271
- Ai-powered customer service platforms based in the United Kingdom1,241
- Ai-powered customer service platforms based in Brazil968
- Ai-powered customer service platforms based in Canada711
- Ai-powered customer service platforms based in Germany606
- Ai-powered customer service platforms based in Australia517
- Ai-powered customer service platforms based in France516
- Ai-powered customer service platforms based in Spain431
- Ai-powered customer service platforms based in the United Arab Emirates407
- Ai-powered customer service platforms based in the Netherlands331
- Ai-powered customer service platforms based in Pakistan286
- Ai-powered customer service platforms based in Italy237
- Ai-powered customer service platforms based in Singapore225
- Ai-powered customer service platforms based in Türkiye194
- Ai-powered customer service platforms based in Mexico182
- Ai-powered customer service platforms based in Argentina168
- Ai-powered customer service platforms based in Israel156
- Ai-powered customer service platforms based in South Africa147
- Ai-powered customer service platforms based in Sweden131
- Ai-powered customer service platforms based in Colombia130
- Ai-powered customer service platforms based in Poland125
- Ai-powered customer service platforms based in Japan118
- Ai-powered customer service platforms based in Switzerland117
- Ai-powered customer service platforms based in Chile100
- Ai-powered customer service platforms based in Indonesia98
- Ai-powered customer service platforms based in South Korea91
- Ai-powered customer service platforms based in Malaysia88
- Ai-powered customer service platforms based in Austria86
- Ai-powered customer service platforms based in Saudi Arabia85
- Ai-powered customer service platforms based in Finland81
- Ai-powered customer service platforms based in Belgium80
- Ai-powered customer service platforms based in Portugal79
- Ai-powered customer service platforms based in Ireland78
- Ai-powered customer service platforms based in New Zealand70
- Ai-powered customer service platforms based in Romania67
- Ai-powered customer service platforms based in Denmark63
- Ai-powered customer service platforms based in Hong Kong63
- Ai-powered customer service platforms based in Egypt59
- Ai-powered customer service platforms based in Estonia57
- Ai-powered customer service platforms based in Kenya55
- Ai-powered customer service platforms based in Taiwan49
- Ai-powered customer service platforms based in Norway47
- Ai-powered customer service platforms based in Uruguay38
- Ai-powered customer service platforms based in Cyprus37
- Ai-powered customer service platforms based in Greece37
- Ai-powered customer service platforms based in Thailand34
- Ai-powered customer service platforms based in Hungary31
- Ai-powered customer service platforms based in Bulgaria28
Cities
- Ai-powered customer service platforms based in San Francisco, United States534
- Ai-powered customer service platforms based in New York, United States350
- Ai-powered customer service platforms based in Sao Paulo, Brazil294
- Ai-powered customer service platforms based in Toronto, Canada248
- Ai-powered customer service platforms based in Bengaluru, India207
- Ai-powered customer service platforms based in Bangalore, India205
- Ai-powered customer service platforms based in Austin, United States173
- Ai-powered customer service platforms based in Hyderabad, India161
- Ai-powered customer service platforms based in Miami, United States161
- Ai-powered customer service platforms based in Sydney, Australia158
- Ai-powered customer service platforms based in Pune, India141
- Ai-powered customer service platforms based in Mumbai, India127
- Ai-powered customer service platforms based in Los Angeles, United States125
- Ai-powered customer service platforms based in Berlin, Germany117
- Ai-powered customer service platforms based in Melbourne, Australia113
- Ai-powered customer service platforms based in Noida, India110
- Ai-powered customer service platforms based in Chennai, India105
- Ai-powered customer service platforms based in Dover, United States100
- Ai-powered customer service platforms based in New Delhi, India93
- Ai-powered customer service platforms based in Sheridan, United States83
- Ai-powered customer service platforms based in Chicago, United States81
- Ai-powered customer service platforms based in Gurugram, India81
- Ai-powered customer service platforms based in Palo Alto, United States81
- Ai-powered customer service platforms based in San Jose, United States76
- Ai-powered customer service platforms based in Boston, United States75
- Ai-powered customer service platforms based in Houston, United States74
- Ai-powered customer service platforms based in Seattle, United States74
- Ai-powered customer service platforms based in Ahmedabad, India73
- Ai-powered customer service platforms based in Dallas, United States72
- Ai-powered customer service platforms based in Montreal, Canada72
- Ai-powered customer service platforms based in Vancouver, Canada71
- Ai-powered customer service platforms based in Atlanta, United States69
- Ai-powered customer service platforms based in Wilmington, United States69
- Ai-powered customer service platforms based in Delhi, India57
- Ai-powered customer service platforms based in Gurgaon, India54
- Ai-powered customer service platforms based in San Diego, United States53
- Ai-powered customer service platforms based in Tampa, United States52
- Ai-powered customer service platforms based in Munich, Germany51
- Ai-powered customer service platforms based in Curitiba, Brazil49
- Ai-powered customer service platforms based in Belo Horizonte, Brazil45
- Ai-powered customer service platforms based in Orlando, United States44
- Ai-powered customer service platforms based in Denver, United States41
- Ai-powered customer service platforms based in Newark, United States40
- Ai-powered customer service platforms based in Rio De Janeiro, Brazil40
- Ai-powered customer service platforms based in Mountain View, United States36
- Ai-powered customer service platforms based in Charlotte, United States32
- Ai-powered customer service platforms based in Hamburg, Germany32
- Ai-powered customer service platforms based in Calgary, Canada31
- Ai-powered customer service platforms based in Las Vegas, United States29
- Ai-powered customer service platforms based in Sunnyvale, United States29
- Ai-powered customer service platforms based in Bellevue, United States27
- Ai-powered customer service platforms based in Middletown, United States26
- Ai-powered customer service platforms based in Irvine, United States25
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ai-powered customer service platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many ai-powered customer service platforms are there worldwide?
RevenueBase identified 26,443 ai-powered customer service platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Salesforce, headquartered in San Francisco, tops this list with the largest team on record.
Which country has the most ai-powered customer service platforms?
The United States leads with 5,107 companies, followed by India (2,271) and the United Kingdom (1,241). Every ai-powered customer service platforms list by country and city is linked on this page.
Which city has the most ai-powered customer service platforms?
London leads with 719 headquartered companies, followed by San Francisco (536) and New York (350).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 199,672 verified decision-maker contacts tracked across these 26,443 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.