Company lists · Data refreshed September 2026
Top 25 Ai-powered customer service platforms based in France
RevenueBase identified 516 ai-powered customer service platforms headquartered in France as of September 2026 and tracks 9,481 professional contacts across them, including 4,300 with verified work emails. Paris is the largest hub.
This list covers ai-powered customer service platforms headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest ai-powered customer service platforms based in France
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 3,472 contacts → | ||||
Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 2 | 408 contacts → | ||||
Strong evidence “Omnichannel CCaaS Platform | Customer Experience, AI & Sovereign Cloud Are your customer service costs increasing?” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 3 | 400 contacts → | ||||
Partial evidence “LumApps is the AI Employee Hub where work comes together.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 4 | 366 contacts → | ||||
Partial evidence “AI in IT only matters when it delivers results.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 5 | 328 contacts → | ||||
Strong evidence “At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 6 | 264 contacts → | ||||
Indirect evidence “Majorel devient TP.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 7 | 232 contacts → | ||||
Strong evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 8 | 195 contacts → | ||||
Partial evidence “iAdvize is building the future of agentic commerce with the AI Shopping Assistant trusted by e-commerce brands today and the foundation for the AI Storefront of tomorrow.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 9 | 191 contacts → | ||||
Partial evidence “Splio is one of the first French marketing technology scale-ups to evolve its CRM from SaaS to an AI-first model with over 30% of annual recurring revenue (ARR) coming from AI.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 10 | 119 contacts → | ||||
Indirect evidence “Publicis Sapient est une entreprise technologique qui fournit des plateformes et services d'IA d'entreprise.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 11 | 107 contacts → | ||||
Indirect evidence “The era of messaging doesn't necessarily imply robotic exchanges.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 12 | 107 contacts → | ||||
Partial evidence “Quicktext, The hospitality AI SuperApp.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 13 | 98 contacts → | ||||
Strong evidence “imagino is a leading Data-First AI-Powered Customer Engagement Platform that combines live governed data, built-in AI orchestration, and flexible model choice creating the…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 14 | 94 contacts → | ||||
Indirect evidence “Créez une expérience client unique grâce aux solutions d'Intelligence Artificielle Conversationnelle, Vocale et Générative ZAION.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 15 | 84 contacts → | ||||
Indirect evidence “Satel est une entreprise du groupe Assist Digital, leader européen de la transformation numérique.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 16 | 64 contacts → | ||||
Partial evidence “RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 17 | 55 contacts → | ||||
Strong evidence “The leading AI-driven knowledge management platform trusted by 150+ customer service teams to deliver the right knowledge at the right time and place.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 18 | 54 contacts → | ||||
Indirect evidence “ViaDialog conçoit des solutions innovantes pour la gestion et l'automatisation des interactions clients.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 19 | 50 contacts → | ||||
Indirect evidence “WizVille offre des Super-pouvoirs de Management de la Satisfaction Client à plus de 100K collaborateurs du monde du commerce répartis dans 25 pays.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 20 | 49 contacts → | ||||
Indirect evidence “Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 21 | 44 contacts → | ||||
Partial evidence “AI-decisioning for CRM real-time Orchestration.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 22 | 40 contacts → | ||||
Partial evidence “Siit is the AI Service Desk for IT and internal operations teams.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 23 | 36 contacts → | ||||
Strong evidence “Boost customer satisfaction and minimize churn with ToumAI- your multilingual Gen-AI & analytics solution for customer insights in emerging markets." ToumAI Analytics supports…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 24 | 35 contacts → | ||||
Indirect evidence “dydu (Do You Dream Up) édite un logiciel permettant de mettre en place une stratégie de dialogue avec les utilisateurs.” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
| 25 | 35 contacts → | ||||
Indirect evidence “Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…” Source: RevenueBase Database · checked Sep 21, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: ai-powered customer service platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names ai-powered customer service platforms.
- Partial evidence
- Its own public description names part of ai-powered customer service platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name ai-powered customer service platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 516 ai-powered customer service platforms based in France
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Ai-powered customer service platforms based in France at a glance
As of Sep 21, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 516 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ai-powered customer service platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in France whose own description of what they do matches “ai-powered customer service platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ai-powered customer service platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among ai-powered customer service platforms, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 4,300 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Ai-powered customer service platforms by metro
- Ai-powered customer service platforms in Paris254
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ai-powered customer service platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many ai-powered customer service platforms are there based in France?
RevenueBase identified 516 ai-powered customer service platforms headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Quadient, headquartered in Bagneux, tops this list with the largest team on record.
Which city has the most ai-powered customer service platforms?
Paris leads with 254 headquartered companies, followed by Lyon (24) and Toulouse (16).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 4,300 verified decision-maker contacts tracked across these 516 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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