Company lists · Data refreshed September 2026

Top 25 Ai-powered customer service platforms based in the United States

Name: Ai-powered customer service platforms based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 5,107 companies tracked

RevenueBase identified 5,107 company matches for ai-powered customer service platforms associated with the United States as of September 2026 and tracks 330,197 professional contacts across them, including 147,658 with verified work emails. San Francisco is the largest hub.

This list covers company matches for ai-powered customer service platforms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 21, 2026 How this list was built

5,107Companies

330,197Contacts tracked

147,658Verified emails

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The 25 largest ai-powered customer service platforms based in the United States

Ranked by team size

Top 25 of 5,107 company matches for ai-powered customer service platforms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 21, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Salesforce	Exact match	San Francisco, CA, United StatesHQ recorded Sep 21, 2026	10001+	86,470 contacts →
	Exact match “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
2	Publicis Sapient	Exact match	Boston, MA, United StatesHQ recorded Sep 21, 2026	10001+	20,235 contacts →
	Exact match “Publicis Sapient is a technology company that provides enterprise AI platforms and services.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
3	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Sep 21, 2026	10001+	17,310 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
4	NICE	Exact match	Hoboken, NJ, United StatesHQ recorded Sep 21, 2026	5,001-10,000	10,721 contacts →
	Exact match “NiCE is transforming the world with AI that puts people first.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
5	Teradata	Exact match	San Diego, CA, United StatesHQ recorded Sep 21, 2026	10001+	9,049 contacts →
	Exact match “Teradata empowers enterprises to turn intelligence into autonomous action, grounding AI agents in deep business context and trusted data.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
6	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Sep 21, 2026	10001+	8,461 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
7	Genesys	Exact match	Menlo Park, CA, United StatesHQ recorded Sep 21, 2026	5,001-10,000	7,347 contacts →
	Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
8	Zendesk	Exact match	San Francisco, CA, United StatesHQ recorded Sep 21, 2026	5,001-10,000	6,628 contacts →
	Exact match “Move beyond deflection.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
9	Ringcentral	Exact match	Belmont, CA, United StatesHQ recorded Sep 21, 2026	5,001-10,000	6,431 contacts →
	Exact match “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
10	Pegasystems	Exact match	Waltham, MA, United StatesHQ recorded Sep 21, 2026	5,001-10,000	6,319 contacts →
	Exact match “Pega provides the leading AI-powered platform for enterprise transformation.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
11	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Sep 21, 2026	10001+	4,785 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
12	Uipath	Exact match	New York, NY, United StatesHQ recorded Sep 21, 2026	1,001-5,000	4,698 contacts →
	Exact match “UiPath develops AI technology that mirrors human intelligence with ever-increasing sophistication, transforming how businesses operate, innovate, and compete.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
13	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Sep 21, 2026	1,001-5,000	4,513 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
14	Verint	Exact match	Melville, NY, United StatesHQ recorded Sep 21, 2026	5,001-10,000	3,852 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
15	Nuance Communications	Exact match	Burlington, MA, United StatesHQ recorded Sep 21, 2026	10001+	3,544 contacts →
	Exact match “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
16	Tekion Corp	Exact match	Pleasanton, CA, United StatesHQ recorded Sep 21, 2026	1,001-5,000	3,036 contacts →
	Exact match “Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
17	Etech Global Services	Exact match	Nacogdoches, TX, United StatesHQ recorded Sep 21, 2026	1,001-5,000	2,964 contacts →
	Exact match “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
18	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Sep 21, 2026	1,001-5,000	2,789 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
19	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Sep 21, 2026	1,001-5,000	2,584 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
20	8x8	Exact match	Campbell, CA, United StatesHQ recorded Sep 21, 2026	1,001-5,000	2,444 contacts →
	Exact match “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
21	CALIX	Exact match	San Jose, CA, United StatesHQ recorded Sep 21, 2026	1,001-5,000	2,120 contacts →
	Exact match “Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
22	Outsystems	Exact match	Boston, MA, United StatesHQ recorded Sep 21, 2026	1,001-5,000	1,957 contacts →
	Exact match “OutSystems is your agentic systems platform, unified, agile, and enterprise-proven.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
23	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Sep 21, 2026	1,001-5,000	1,638 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
24	Writer	Exact match	San Francisco, CA, United StatesHQ recorded Sep 21, 2026	n/a	1,596 contacts →
	Exact match “WRITER is where the world’s leading enterprises orchestrate AI-powered work.” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
25	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Sep 21, 2026	1,001-5,000	1,473 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “ai-powered customer service platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 5,107 ai-powered customer service platforms based in the United States

See the full list, filter by size, metro and specialty, and access 147,658 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Ai-powered customer service platforms based in the United States at a glance

As of Sep 21, 2026

44.7%Verified-email coverage

64.7Average contacts per company

1-10Median size (employees)

10.5%Largest-city concentration · San Francisco

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

2,952

11-50

1,484

51-200

446

201-500

112

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 5,107 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United States whose business descriptions match “ai-powered customer service platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 147,658 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Ai-powered customer service platforms by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “ai-powered customer service platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many ai-powered customer service platforms are there based in the United States?

RevenueBase identified 5,107 company matches for ai-powered customer service platforms associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Salesforce tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most ai-powered customer service platforms?

San Francisco leads with 534 company records, followed by New York (378) and Austin (173).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 147,658 professional contacts with verified work emails tracked across these 5,107 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.