Company lists · Data refreshed September 2026

Top 25 Ai-powered customer service platforms based in Brazil

Name: Ai-powered customer service platforms based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 968 companies tracked

RevenueBase identified 968 ai-powered customer service platforms headquartered in Brazil as of September 2026 and tracks 17,047 professional contacts across them, including 4,481 with verified work emails. Sao Paulo is the largest hub.

This list covers ai-powered customer service platforms headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

968Companies

17,047Contacts tracked

4,481Verified emails

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The 25 largest ai-powered customer service platforms based in Brazil

Ranked by team size

Top 25 of 968 ai-powered customer service platforms based in Brazil, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to ai-powered customer service platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Mutant	Partial evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	1,001-5,000	1,033 contacts →
	Partial evidence “Na Mutant, IA Generativa e Customer Experience caminham juntas para ir além.” Source: RevenueBase Database · checked Sep 21, 2026
2	Mundiale	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 21, 2026	501-1,000	813 contacts →
	Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 21, 2026
3	Zenvia	Partial evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	501-1,000	787 contacts →
	Partial evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 21, 2026
4	Crmbonus	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	201-500	481 contacts →
	Indirect evidence “A CRMBonus é uma plataforma que utiliza dados e inteligência artificial para maximizar as relações de empresas com seus clientes, transformando cada interação em mais geração de…” Source: RevenueBase Database · checked Sep 21, 2026
5	Omnichat	Indirect evidence	Curitiba, BrazilHQ checked Sep 21, 2026	51-200	184 contacts →
	Indirect evidence “A OmniChat é a plataforma líder em chat commerce e IA conversacional no Brasil.” Source: RevenueBase Database · checked Sep 21, 2026
6	Cloud Humans	Strong evidence	Remoto, BrazilHQ checked Sep 21, 2026	51-200	178 contacts →
	Strong evidence “Cloud Humans is a global AI-powered customer support platform built for digital companies that need to scale support without increasing costs.” Source: RevenueBase Database · checked Sep 21, 2026
7	Fortics	Indirect evidence	Pato Branco, BrazilHQ checked Sep 21, 2026	51-200	167 contacts →
	Indirect evidence “A Fortics é uma empresa referência em plataformas de atendimento, vendas e comunicação omnichannel (redes sociais, mensageria instantânea e voz), que unifica 17 canais, como…” Source: RevenueBase Database · checked Sep 21, 2026
8	UNEAR	Indirect evidence	São Paulo, BrazilHQ checked Sep 21, 2026	501-1,000	135 contacts →
	Indirect evidence “Somos uma empresa 100% brasileira com mais de uma década de expertise em inteligência aplicada no relacionamento entre empresas e seus clientes.” Source: RevenueBase Database · checked Sep 21, 2026
9	2cx	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	201-500	133 contacts →
	Indirect evidence “A 2CX é o resultado da fusão entre duas empresas renomadas, Callflex e VoxAge.” Source: RevenueBase Database · checked Sep 21, 2026
10	Desk Manager	Indirect evidence	São Paulo, BrazilHQ checked Sep 21, 2026	51-200	111 contacts →
	Indirect evidence “Transforme a experiência de serviços com a plataforma de IA da Desk Manager, integrando operação e gestão para que sua equipe foque no que realmente importa: resultados e…” Source: RevenueBase Database · checked Sep 21, 2026
11	LIGO	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	51-200	101 contacts →
	Indirect evidence “A Ligo é a parceira ideal para empresas que desejam transformar a maneira como se relacionam com seus prospects e clientes.” Source: RevenueBase Database · checked Sep 21, 2026
12	Colmeia	Indirect evidence	São Paulo, BrazilHQ checked Sep 21, 2026	51-200	98 contacts →
	Indirect evidence “A ColmeIA impulsiona negócios por meio de conversas inteligentes.” Source: RevenueBase Database · checked Sep 21, 2026
13	NEW WAY	Indirect evidence	Bauru, BrazilHQ checked Sep 21, 2026	51-200	95 contacts →
	Indirect evidence “A New Way é uma empresa especializada em tecnologia, inovação, inteligência e relacionamento.” Source: RevenueBase Database · checked Sep 21, 2026
14	MITRA	Partial evidence	Uberlândia, BrazilHQ checked Sep 21, 2026	11-50	95 contacts →
	Partial evidence “Transforming ideas into complete applications at the speed of AI.” Source: RevenueBase Database · checked Sep 21, 2026
15	GVP	Indirect evidence	Barueri, BrazilHQ checked Sep 21, 2026	51-200	94 contacts →
	Indirect evidence “Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Source: RevenueBase Database · checked Sep 21, 2026
16	Smarters	Indirect evidence	São Paulo, BrazilHQ checked Sep 21, 2026	51-200	92 contacts →
	Indirect evidence “We are a Conversational Marketing company that develops conversational agents for Messenger, WhatsApp and Instagram with the mission of making our lives smarter.” Source: RevenueBase Database · checked Sep 21, 2026
17	Cvortex	Indirect evidence	Uberlândia, BrazilHQ checked Sep 21, 2026	51-200	92 contacts →
	Indirect evidence “cVortex é uma solução de atendimento omnichannel com IA que garante o histórico do cliente em um só lugar, de maneira simples e descomplicada que oferece a melhor experiência…” Source: RevenueBase Database · checked Sep 21, 2026
18	Gobots	Indirect evidence	Campinas, BrazilHQ checked Sep 21, 2026	51-200	86 contacts →
	Indirect evidence “A GoBots é uma empresa de Inteligência Artificial que busca tornar acessível para todas as empresas o uso de tecnologias complexas de uma forma simples, trazendo melhores…” Source: RevenueBase Database · checked Sep 21, 2026
19	Callflex	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	51-200	84 contacts →
	Indirect evidence “Ganhamos tempo para empresas que se relacionam com os clientes ao reduzir custos e aumentar produtividade desde 2007.” Source: RevenueBase Database · checked Sep 21, 2026
20	Solve4me	Indirect evidence	Votorantim, BrazilHQ checked Sep 21, 2026	51-200	83 contacts →
	Indirect evidence “Nossa Missão desenvolver soluções inovadoras para o mercado de atendimento ao cliente de forma eficaz, priorizando as reais necessidades e inovando com base em indicadores de…” Source: RevenueBase Database · checked Sep 21, 2026
21	YMMA	Indirect evidence	Ribeirão Preto, BrazilHQ checked Sep 21, 2026	n/a	83 contacts →
	Indirect evidence “Com a YMMA, sua empresa tem tudo o que precisa em um único lugar: CRM de Vendas, E-commerce, Chatbot, Automação de Marketing, Biometria, Call Center, PAP, Inteligência Artificial…” Source: RevenueBase Database · checked Sep 21, 2026
22	UBOTS	Indirect evidence	Porto Alegre, BrazilHQ checked Sep 21, 2026	51-200	78 contacts →
	Indirect evidence “Utilizamos Inteligência Artificial para ajudar empresas a construir relacionamentos incríveis através de canais digitais.” Source: RevenueBase Database · checked Sep 21, 2026
23	WENI	Indirect evidence	Maceió, BrazilHQ checked Sep 21, 2026	51-200	71 contacts →
	Indirect evidence “Weni is an Artificial Intelligence company applied to communication.” Source: RevenueBase Database · checked Sep 21, 2026
24	G4flex Integrated Solutions	Indirect evidence	Fortaleza, BrazilHQ checked Sep 21, 2026	11-50	67 contacts →
	Indirect evidence “Nosso maior propósito é ajudar empresas a otimizarem suas áreas de atendimento e vendas.” Source: RevenueBase Database · checked Sep 21, 2026
25	Mobi2buy	Indirect evidence	Rio De Janeiro, BrazilHQ checked Sep 21, 2026	51-200	66 contacts →
	Indirect evidence “Com a Mobi2buy, seu produto alcança o público certo, pelo canal mais apropriado, no momento adequado e de forma totalmente singularizada.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: ai-powered customer service platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names ai-powered customer service platforms.
Partial evidence: Its own public description names part of ai-powered customer service platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name ai-powered customer service platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 968 ai-powered customer service platforms based in Brazil

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Ai-powered customer service platforms based in Brazil at a glance

As of Sep 21, 2026

26.3%Verified-email coverage

17.6Average contacts per company

1-10Median size (employees)

30.4%Largest-city concentration · Sao Paulo

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

639

11-50

241

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 968 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ai-powered customer service platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “ai-powered customer service platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ai-powered customer service platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among ai-powered customer service platforms, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 4,481 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Ai-powered customer service platforms by metro

Ai-powered customer service platforms in Sao Paulo294
Ai-powered customer service platforms in Curitiba49
Ai-powered customer service platforms in Belo Horizonte45
Ai-powered customer service platforms in Rio De Janeiro40
Ai-powered customer service platforms in Florianopolis35

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ai-powered customer service platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many ai-powered customer service platforms are there based in Brazil?

RevenueBase identified 968 ai-powered customer service platforms headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Mutant, headquartered in Sao Paulo, tops this list with the largest team on record.

Which city has the most ai-powered customer service platforms?

Sao Paulo leads with 294 headquartered companies, followed by Curitiba (49) and Belo Horizonte (45).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 4,481 verified decision-maker contacts tracked across these 968 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.