Company lists · Data refreshed September 2026

Top 23 Ai-powered customer service platforms based in Saudi Arabia

RevenueBase identified 85 ai-powered customer service platforms headquartered in Saudi Arabia as of September 2026 and tracks 1,576 professional contacts across them, including 467 with verified work emails. Riyadh is the largest hub.

This list covers ai-powered customer service platforms headquartered in Saudi Arabia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review
85Companies
1,576Contacts tracked
467Verified emails
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The 23 largest ai-powered customer service platforms based in Saudi Arabia

Ranked by team size
Top 23 of 85 ai-powered customer service platforms based in Saudi Arabia, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to ai-powered customer service platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 2026501-1,000407 contacts →

Strong evidence

“Unifonic is an AI-native Customer Experience Platform, purpose-built for enterprises and public sectors across emerging markets.”

Source: RevenueBase Database · checked Sep 21, 2026
2Strong evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 2026201-500274 contacts →

Strong evidence

“Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and…”

Source: RevenueBase Database · checked Sep 21, 2026
3Strong evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202651-200111 contacts →

Strong evidence

“Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.”

Source: RevenueBase Database · checked Sep 21, 2026
4Strong evidenceAr Ruwais District, Saudi ArabiaHQ checked Sep 21, 202651-20086 contacts →

Strong evidence

“Overview Twerlo is an AI-native business communication company helping organizations operate customer conversations at scale - reliably, efficiently, and with humans at the center.”

Source: RevenueBase Database · checked Sep 21, 2026
5Indirect evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202611-5054 contacts →

Indirect evidence

“حلول فيلينتس بالذكاء الاصطناعي تخدم أكثر من 5 وزارات حكومية في المملكة العربية السعودية والكثير من الشركات الكبيرة والناشئة في مختلف القطاعات مثل مجالات التوظيف، التعليم، تطوير…”

Source: RevenueBase Database · checked Sep 21, 2026
6Strong evidenceJeddah, Saudi ArabiaHQ checked Sep 21, 202611-5050 contacts →

Strong evidence

“The Leading Omnichannel Engagement Platform Powered By AI, help you Improve customer experience & automate workflow at scale arabot.io provides enterprises with the tools to…”

Source: RevenueBase Database · checked Sep 21, 2026
7Indirect evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202611-5041 contacts →

Indirect evidence

“حلت هي منصة لإدارة علاقات العملاء مصممة لاستقبال طلبات العملاء عبر قنوات اتصال متعددة، مدعومة بالذكاء الاصطناعي لتحقيق أعلى مستويات رضا العملاء.”

Source: RevenueBase Database · checked Sep 21, 2026
8Strong evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202611-5037 contacts →

Strong evidence

“Welcome to Wittify.ai: Engineering the Future of Intelligent Customer Engagement.”

Source: RevenueBase Database · checked Sep 21, 2026
9Partial evidenceKing Fahd, Saudi ArabiaHQ checked Sep 21, 202611-5029 contacts →

Partial evidence

“DOO is a culturally aware AI solution designed for businesses in the GCC region.”

Source: RevenueBase Database · checked Sep 21, 2026
10Strong evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202651-20020 contacts →

Strong evidence

“Communico is an Enterprise AI Platform for AI agents, conversational AI, and workflow automation.”

Source: RevenueBase Database · checked Sep 21, 2026
11Partial evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202611-5019 contacts →

Partial evidence

“Hams.AI is an AI company that helps organizations operate more efficiently at scale.”

Source: RevenueBase Database · checked Sep 21, 2026
12Partial evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202611-5013 contacts →

Partial evidence

“With more than 25 years of experience in the Saudi market technology space, LeapAI became one of the best among the regional most famous counterparts providing enterprise AI…”

Source: RevenueBase Database · checked Sep 21, 2026
13Indirect evidenceJeddah, Saudi ArabiaHQ checked Sep 21, 202611-509 contacts →

Indirect evidence

“Nuwas Company stands at the crossroads of innovation and human-centric solutions.”

Source: RevenueBase Database · checked Sep 21, 2026
14Strong evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 20261-107 contacts →

Strong evidence

“Welcome to BeSmart.ai, where we make AI simple and powerful for small and medium-sized businesses (SMEs).”

Source: RevenueBase Database · checked Sep 21, 2026
15Indirect evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202611-507 contacts →

Indirect evidence

“Experia is a cloud-based solution to manage the communication between organizations and clients.”

Source: RevenueBase Database · checked Sep 21, 2026
16Partial evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 20261-106 contacts →

Partial evidence

AI Concierge Team for Businesses”

Source: RevenueBase Database · checked Sep 21, 2026
17Indirect evidenceAl Jawharah, Saudi ArabiaHQ checked Sep 21, 202651-2005 contacts →

Indirect evidence

“Smart Solutions & MedTech”

Source: RevenueBase Database · checked Sep 21, 2026
18Indirect evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202651-2005 contacts →

Indirect evidence

“We empower you with the most cutting-edge GenAI Call Center solutions in just minutes.”

Source: RevenueBase Database · checked Sep 21, 2026
19Strong evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202611-504 contacts →

Strong evidence

“Nawah AI is at the forefront of AI innovation, providing customized AI solutions tailored to enhance the efficiency and growth of digital commerce.”

Source: RevenueBase Database · checked Sep 21, 2026
20Strong evidenceAl Mohammadiyyah, Saudi ArabiaHQ checked Sep 21, 20261-104 contacts →

Strong evidence

“Introducing Sowtek: Your Unified CXM Platform With AI-driven automation, IP PBX, CCaaS, and integrated tools for Customer Care, Sales, and Marketing, Sowtek empowers every…”

Source: RevenueBase Database · checked Sep 21, 2026
21Strong evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 202611-503 contacts →

Strong evidence

“We are a professional team, aspire to become the best AI automated customized online assistant to businesses in MENA and GCC regions by offering them our creative, smart and…”

Source: RevenueBase Database · checked Sep 21, 2026
22Strong evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 20261-103 contacts →

Strong evidence

“At Karvoy, we harness decades of deep automotive industry expertise and merge it with the power of Artificial Intelligence to drive the future of customer experience for car…”

Source: RevenueBase Database · checked Sep 21, 2026
23Partial evidenceRiyadh, Saudi ArabiaHQ checked Sep 21, 20261-101 contacts →

Partial evidence

“RAM is an AI-first company building smart, scalable solutions for modern businesses.”

Source: RevenueBase Database · checked Sep 21, 2026

Showing 23 of 85 ai-powered customer service platforms based in Saudi Arabia

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Ai-powered customer service platforms based in Saudi Arabia at a glance

As of Sep 21, 2026
29.6%Verified-email coverage
18.5Average contacts per company
11-50Median size (employees)
75.3%Largest-city concentration · Riyadh
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
37
11-50
33
51-200
11
201-500
2
501-1,000
2

Email recency for this list is measured worldwide rather than for Saudi Arabia, so it is reported there. Company counts and contact totals on this page are exact for Saudi Arabia, over 85 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ai-powered customer service platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Saudi Arabia whose own description of what they do matches “ai-powered customer service platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ai-powered customer service platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among ai-powered customer service platforms, and records with no verified work email. Companies headquartered outside Saudi Arabia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 467 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Ai-powered customer service platforms by metro

  • Ai-powered customer service platforms in Riyadh64

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ai-powered customer service platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many ai-powered customer service platforms are there based in Saudi Arabia?

RevenueBase identified 85 ai-powered customer service platforms headquartered in Saudi Arabia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Unifonic, headquartered in Riyadh, tops this list with the largest team on record.

Which city has the most ai-powered customer service platforms?

Riyadh leads with 64 headquartered companies, followed by Jeddah, Saudi Arabia (4) and Dammam (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 467 verified decision-maker contacts tracked across these 85 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.