Company lists · Data refreshed September 2026
Top 25 Ecommerce customer support outsourcing companies based in the United Kingdom
RevenueBase identified 179 ecommerce customer support outsourcing companies headquartered in the United Kingdom as of September 2026 and tracks 3,427 professional contacts across them, including 619 with verified work emails. London is the largest hub.
This list covers ecommerce customer support outsourcing companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest ecommerce customer support outsourcing companies based in the United Kingdom
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 490 contacts → | ||||
Partial evidence “Give your customers a voice with ResQ.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 327 contacts → | ||||
Indirect evidence “Skilled talent, proven processes and leading technology.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 140 contacts → | ||||
Indirect evidence “Echoing our clients in every conversation.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 118 contacts → | ||||
Partial evidence “Focus is a UK-managed outsourcing partner with a large dedicated offshore delivery team, built and proven inside real UK retail operations before we opened it to other brands.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 90 contacts → | ||||
Partial evidence “A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 83 contacts → | ||||
Partial evidence “We are FM Outsource, a modern customer service outsourcer.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 73 contacts → | ||||
Indirect evidence “We’re a 24/7 specialist outsourced Contact Centre business.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 72 contacts → | ||||
Indirect evidence “Emotiv provides solutions to manage marketplaces, efficiently own your data, outperform reshaping consumer trends by driving data quality.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 70 contacts → | ||||
Strong evidence “DigitalGenius allows online retailers and ecommerce brands to fully resolve customer service queries using the power of AI and automation.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 62 contacts → | ||||
Strong evidence “Support Adventure is an outsourcing company that specializes in customer service and support.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 60 contacts → | ||||
Indirect evidence “We’re here to make it easier for people and businesses to buy online.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 59 contacts → | ||||
Partial evidence “CallCare is your outsourced contact centre and customer service partner.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 54 contacts → | ||||
Indirect evidence “Orca offers flexible and adaptable call answering and live chat services that help clients manage costs effectively.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 52 contacts → | ||||
Strong evidence “Cymphony is your 24/7 customer support partner.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 46 contacts → | ||||
Partial evidence “Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 43 contacts → | ||||
Partial evidence “Dawleys is a UK-based outsourcing partner trusted by businesses in the UK, USA and across Europe who care about how their brand is experienced once it leaves the building.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 43 contacts → | ||||
Partial evidence “Excevo is proud to offer world class, out-sourced customer service for brands across the globe.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 40 contacts → | ||||
Indirect evidence “Kingdom Vision is a medium to take your business from good to great.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 39 contacts → | ||||
Strong evidence “For over 20 years, Chase Response has delivered unrivalled standards in call centre outsourcing and customer management services.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 35 contacts → | ||||
Strong evidence “Taskaler is a business process outsourcing (BPO) provider specialising in customer services and back-office support for retail and eCommerce.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 33 contacts → | ||||
Partial evidence “We are an award-winning customer experience optimisation provider based in the UK, delivering seamless 24/7 back and front office solutions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 32 contacts → | ||||
Partial evidence “Face For Business is on a mission to delight all of our customers by delighting yours with best in class telephone answering and managed live chat services.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 32 contacts → | ||||
Partial evidence “Almost every business can save time and money with smart outsourcing from Go-To - how much depends on you.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 29 contacts → | ||||
Partial evidence “As a boutique customer service provider, we put customers and colleagues at the heart of everything we do, helping businesses grow by connecting with their customers.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 23 contacts → | ||||
Partial evidence “We believe customers are made loyal by their experiences.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: ecommerce customer support outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names ecommerce customer support outsourcing companies.
- Partial evidence
- Its own public description names part of ecommerce customer support outsourcing companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name ecommerce customer support outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 179 ecommerce customer support outsourcing companies based in the United Kingdom
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Ecommerce customer support outsourcing companies based in the United Kingdom at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 179 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ecommerce customer support outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United Kingdom whose own description of what they do matches “ecommerce customer support outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ecommerce customer support outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among ecommerce customer support outsourcing companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 619 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Ecommerce customer support outsourcing companies by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ecommerce customer support outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many ecommerce customer support outsourcing companies are there based in the United Kingdom?
RevenueBase identified 179 ecommerce customer support outsourcing companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
RESQ, headquartered in Kingston Upon Hull, tops this list with the largest team on record.
Which city has the most ecommerce customer support outsourcing companies?
London leads with 66 headquartered companies, followed by Birmingham (8) and Newcastle Upon Tyne (5).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 619 verified decision-maker contacts tracked across these 179 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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