Company lists · Data refreshed September 2026

Top 25 Ecommerce customer support outsourcing companies worldwide

Name: Ecommerce customer support outsourcing companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 4,852 companies tracked

RevenueBase identified 4,852 ecommerce customer support outsourcing companies worldwide as of September 2026 and tracks 198,560 professional contacts across them, including 17,383 with verified work emails. The United States is the largest market and Lahore the largest hub.

This list covers ecommerce customer support outsourcing companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for ecommerce customer support outsourcing companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

4,852Companies

198,560Contacts tracked

17,383Verified emails

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The 25 largest ecommerce customer support outsourcing companies worldwide

Ranked by team size

Top 25 of 4,852 ecommerce customer support outsourcing companies worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to ecommerce customer support outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	IBEX	Strong evidence	Washington, DC, United StatesHQ checked Sep 28, 2026	10001+	15,457 contacts →
	Strong evidence “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Source: RevenueBase Database · checked Sep 28, 2026
2	Emtelco S.A	Indirect evidence	Medellín, ColombiaHQ checked Sep 28, 2026	10001+	4,998 contacts →
	Indirect evidence “Maximizamos el valor de cada contacto de las empresas con sus clientes, gestionando los procesos de relacionamiento a través de canales tefónicos, virtuales y presenciales.” Source: RevenueBase Database · checked Sep 28, 2026
3	Ibex. Pakistan	Indirect evidence	Karachi, PakistanHQ checked Sep 28, 2026	10001+	4,161 contacts →
	Indirect evidence “ibex.” Source: RevenueBase Database · checked Sep 28, 2026
4	Raya CX	Partial evidence	Giza, EgyptHQ checked Sep 28, 2026	5,001-10,000	3,989 contacts →
	Partial evidence “RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries.” Source: RevenueBase Database · checked Sep 28, 2026
5	Brasil Center Comunicações	Indirect evidence	n/a	5,001-10,000	3,979 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 28, 2026
6	GSS Global Sales Solutions	Indirect evidence	Madrid, SpainHQ checked Sep 28, 2026	10001+	3,716 contacts →
	Indirect evidence “is a tech company specialized in providing, and for.” Source: RevenueBase Database · checked Sep 28, 2026
7	Telvista	Partial evidence	Dallas, TX, United StatesHQ checked Sep 28, 2026	1,001-5,000	3,122 contacts →
	Partial evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 28, 2026
8	EPX Eperformax Contact Centers	Strong evidence	Pasay City, PhilippinesHQ checked Sep 28, 2026	5,001-10,000	3,061 contacts →
	Strong evidence “ePerformax is a high-performing contact center & BPO that provides world-class, omnichannel service and support to a select group of Fortune companies and their customers.” Source: RevenueBase Database · checked Sep 28, 2026
9	Advanced Call Center Technologies, LLC	Indirect evidence	Berwyn, PA, United StatesHQ checked Sep 28, 2026	5,001-10,000	2,774 contacts →
	Indirect evidence “Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Source: RevenueBase Database · checked Sep 28, 2026
10	Stream Global Services	Partial evidence	Eagan, MN, United StatesHQ checked Sep 28, 2026	10001+	2,772 contacts →
	Partial evidence “Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care…” Source: RevenueBase Database · checked Sep 28, 2026
11	Globiva	Indirect evidence	Gurgaon, IndiaHQ checked Sep 28, 2026	1,001-5,000	2,605 contacts →
	Indirect evidence “Globiva is India’s most promising & fastest growing Business Process Management (BPM) company.” Source: RevenueBase Database · checked Sep 28, 2026
12	Webhelp Onelink	Partial evidence	Guatemala, United StatesHQ checked Sep 28, 2026	10001+	2,245 contacts →
	Partial evidence “OneLink is the premier partner in outsourced omnichannel customer experience services.” Source: RevenueBase Database · checked Sep 28, 2026
13	Alta Resources	Indirect evidence	Neenah, WI, United StatesHQ checked Sep 28, 2026	1,001-5,000	2,046 contacts →
	Indirect evidence “Alta Resources has always worked to be something different.” Source: RevenueBase Database · checked Sep 28, 2026
14	Liveops, INC	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	n/a	2,026 contacts →
	Strong evidence “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: RevenueBase Database · checked Sep 28, 2026
15	Transcosmos INC	Indirect evidence	Toshima-ku, JapanHQ checked Sep 28, 2026	10001+	1,987 contacts →
	Indirect evidence “transcosmos launched its operations in 1966.” Source: RevenueBase Database · checked Sep 28, 2026
16	Allied Global	Indirect evidence	GuatemalaHQ checked Sep 28, 2026	5,001-10,000	1,979 contacts →
	Indirect evidence “Regardless of your Company’s size (from Start-ups to Fortune 500), business vertical or service requirements, we act as a seamless extension of your team to help you grow, and…” Source: RevenueBase Database · checked Sep 28, 2026
17	Gear INC	Strong evidence	SingaporeHQ checked Sep 28, 2026	5,001-10,000	1,974 contacts →
	Strong evidence “Empowering Global Brands Through Custom BPO Solutions Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises.” Source: RevenueBase Database · checked Sep 28, 2026
18	Technotask Business Solutions PVT LTD	Partial evidence	Bhopal, IndiaHQ checked Sep 28, 2026	1,001-5,000	1,762 contacts →
	Partial evidence “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Source: RevenueBase Database · checked Sep 28, 2026
19	Km2 Solutions	Partial evidence	Boca Raton, FL, United StatesHQ checked Sep 28, 2026	5,001-10,000	1,741 contacts →
	Partial evidence “Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: RevenueBase Database · checked Sep 28, 2026
20	Supportninja	Strong evidence	Austin, TX, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,711 contacts →
	Strong evidence “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: RevenueBase Database · checked Sep 28, 2026
21	Support Services Group	Strong evidence	Waco, TX, United StatesHQ checked Sep 28, 2026	5,001-10,000	1,710 contacts →
	Strong evidence “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Source: RevenueBase Database · checked Sep 28, 2026
22	Sybrid Private Limited	Indirect evidence	Karachi, PakistanHQ checked Sep 28, 2026	1,001-5,000	1,609 contacts →
	Indirect evidence “Sybrid (Pvt) Ltd is Pakistan's leading technology solutions provider, helping businesses optimize their operations and drive growth.” Source: RevenueBase Database · checked Sep 28, 2026
23	Awesome CX	Strong evidence	Los Angeles, CA, United StatesHQ checked Sep 28, 2026	1,001-5,000	1,395 contacts →
	Strong evidence “Awesome OS specializes in high-touch customer experience for hyper-growth internet and eCommerce companies.” Source: RevenueBase Database · checked Sep 28, 2026
24	DBM Contact Center	Indirect evidence	Curitiba, BrazilHQ checked Sep 28, 2026	1,001-5,000	1,312 contacts →
	Indirect evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 28, 2026
25	Jindalx	Indirect evidence	New Delhi, IndiaHQ checked Sep 28, 2026	1,001-5,000	1,166 contacts →
	Indirect evidence “JindalX, part of OP Jindal Group, is a global service company creating success stories for over 20 years.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: ecommerce customer support outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names ecommerce customer support outsourcing companies.
Partial evidence: Its own public description names part of ecommerce customer support outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name ecommerce customer support outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 4,852 ecommerce customer support outsourcing companies worldwide

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Ecommerce customer support outsourcing companies worldwide at a glance

As of Sep 28, 2026

8.8%Verified-email coverage

40.9Average contacts per company

11-50Median size (employees)

3.5%Largest-city concentration · Lahore

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

1,306

11-50

1,720

51-200

1,086

201-500

376

501-1,000

166

1,001-5,000

134

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ecommerce customer support outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for ecommerce customer support outsourcing companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “ecommerce customer support outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ecommerce customer support outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among ecommerce customer support outsourcing companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 17,383 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Ecommerce customer support outsourcing companies by location

24 lists · largest first

Every Ecommerce customer support outsourcing companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ecommerce customer support outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many ecommerce customer support outsourcing companies are there worldwide?

RevenueBase identified 4,852 ecommerce customer support outsourcing companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

IBEX, headquartered in Washington, tops this list with the largest team on record.

Which country has the most ecommerce customer support outsourcing companies?

The United States leads with 771 companies, followed by India (692) and Pakistan (447). Every ecommerce customer support outsourcing companies list by country and city is linked on this page.

Which city has the most ecommerce customer support outsourcing companies?

Lahore leads with 170 headquartered companies, followed by London (67) and Karachi (66).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 17,383 verified decision-maker contacts tracked across these 4,852 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.