Company lists · Data refreshed September 2026

Top 16 Ecommerce customer support outsourcing companies based in Australia

RevenueBase identified 47 ecommerce customer support outsourcing companies headquartered in Australia as of September 2026 and tracks 1,151 professional contacts across them, including 146 with verified work emails. Melbourne is the largest hub.

This list covers ecommerce customer support outsourcing companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
47Companies
1,151Contacts tracked
146Verified emails
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The 16 largest ecommerce customer support outsourcing companies based in Australia

Ranked by team size
Top 16 of 47 ecommerce customer support outsourcing companies based in Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to ecommerce customer support outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceMelbourne, AustraliaHQ checked Sep 28, 202610001+328 contacts →

Indirect evidence

“Formally known as Aegis Services Australia, since 2018, both Aegis & Startek have integrated into a unified global brand as Startek.”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceWheelers Hill, AustraliaHQ checked Sep 28, 202651-200196 contacts →

Partial evidence

“Looking for a reliable outsourcing partner that can help your business grow?”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceMelbourne, AustraliaHQ checked Sep 28, 20265,001-10,000107 contacts →

Indirect evidence

“Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States.”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceMoorebank, AustraliaHQ checked Sep 28, 202611-5028 contacts →

Partial evidence

“Invenco provides specialised eCommerce Logistics services to clients based all over the world.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidenceDerrimut, AustraliaHQ checked Sep 28, 202651-20026 contacts →

Partial evidence

“Globalsync is a leading ISO certified Business Process Outsourcing service provider that caters to businesses around the world.”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceSydney, AustraliaHQ checked Sep 28, 202611-5025 contacts →

Partial evidence

“Business Process Outsourcing | E-Commerce | Data Services With clients from the U.S, UK and Australia, DataMotivate provides a comprehensive shared services platform to run…”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5024 contacts →

Partial evidence

“We provide top-notch business outsourcing/offshoring services, helping companies streamline operations and boost efficiency.”

Source: RevenueBase Database · checked Sep 28, 2026
8Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-5021 contacts →

Partial evidence

“G4ce is a world-class business process outsourcing services provider based in Australia with over 12 years of experience in providing top-notch outsourcing services for businesses…”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceHoddle Street, AustraliaHQ checked Sep 28, 202651-2007 contacts →

Strong evidence

“The BPO Group is specialized in the following services- Admin Support - Customer Support (includes chat support, email support, call centre or complaints management)- Marketing…”

Source: RevenueBase Database · checked Sep 28, 2026
10Strong evidenceEast Brisbane, AustraliaHQ checked Sep 28, 202611-506 contacts →

Strong evidence

“My Freight VA provide customer support virtual assistants and offshore staffing solutions for online ecommerce, freight and logistics businesses.”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceMelbourne, AustraliaHQ checked Sep 28, 202651-2005 contacts →

Partial evidence

“Outsourcing is defined as the use of external resources to accomplish tasks that are/were handled using internal resources.”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceCanning Vale Perth, AustraliaHQ checked Sep 28, 2026201-5003 contacts →

Indirect evidence

“SOS Global is a service that allows online businesses to outsource their process driven, and time-consuming work to fully trained, experienced, and ready-to-go staff based in…”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceSydney, AustraliaHQ checked Sep 28, 20261-102 contacts →

Strong evidence

“ShapedLogic provides consulting and support for companies using eCommerce as a channel for revenue generation.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceMelbourne, AustraliaHQ checked Sep 28, 202611-501 contacts →

Strong evidence

“Most fintechs hit a wall when it’s time to scale customer support.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceSurfers Paradise, AustraliaHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“We provide expert ecommerce consulting and support tailored to your Shopify store's unique needs.”

Source: RevenueBase Database · checked Sep 28, 2026
16Partial evidenceEast Melbourne, AustraliaHQ checked Sep 28, 20261-101 contacts →

Partial evidence

“Steeleworks can provide a range of eCommerce-related services including online advertising, inventory and stock control, analytics, and content management.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 16 of 47 ecommerce customer support outsourcing companies based in Australia

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Ecommerce customer support outsourcing companies based in Australia at a glance

As of Sep 28, 2026
12.7%Verified-email coverage
24.5Average contacts per company
11-50Median size (employees)
29.8%Largest-city concentration · Melbourne
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
14
11-50
18
51-200
10
201-500
1
501-1,000
1
5,001-10,000
1
10001+
2

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 47 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ecommerce customer support outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “ecommerce customer support outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ecommerce customer support outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among ecommerce customer support outsourcing companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 146 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ecommerce customer support outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many ecommerce customer support outsourcing companies are there based in Australia?

RevenueBase identified 47 ecommerce customer support outsourcing companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Aegis Services Australia, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most ecommerce customer support outsourcing companies?

Melbourne leads with 14 headquartered companies, followed by Sydney (6) and Perth (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 146 verified decision-maker contacts tracked across these 47 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.