Company lists · Data refreshed September 2026

Top 25 Ecommerce customer support outsourcing companies based in Brazil

RevenueBase identified 88 ecommerce customer support outsourcing companies headquartered in Brazil as of September 2026 and tracks 3,010 professional contacts across them, including 259 with verified work emails. Sao Paulo is the largest hub.

This list covers ecommerce customer support outsourcing companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
88Companies
3,010Contacts tracked
259Verified emails
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The 25 largest ecommerce customer support outsourcing companies based in Brazil

Ranked by team size
Top 25 of 88 ecommerce customer support outsourcing companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to ecommerce customer support outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceCuritiba, BrazilHQ checked Sep 28, 20261,001-5,0001,312 contacts →

Indirect evidence

“A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidenceSão Paulo, BrazilHQ checked Sep 28, 20261,001-5,000365 contacts →

Indirect evidence

“A Pessoalize nasceu para dar protagonismo para os canais digitais de Chat, WhatsApp, passando por vídeo atendimento, até canais de conciliação como Consumidor.gov e RA, entendendo…”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceSao Paulo, BrazilHQ checked Sep 28, 2026201-500308 contacts →

Partial evidence

“A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceBarueri, BrazilHQ checked Sep 28, 202651-20094 contacts →

Indirect evidence

“Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceSão Paulo, BrazilHQ checked Sep 28, 202651-20073 contacts →

Indirect evidence

“Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e…”

Source: RevenueBase Database · checked Sep 28, 2026
6Indirect evidenceBelo Horizonte, BrazilHQ checked Sep 28, 202651-20061 contacts →

Indirect evidence

“Na BWA Contact Center, acreditamos que o atendimento pode ser muito mais que um serviço: ele pode ser um elo real entre marcas e pessoas.”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceBrasilia, BrazilHQ checked Sep 28, 20261,001-5,00045 contacts →

Indirect evidence

“Página ativa do Grupo 5 Estrelas!”

Source: RevenueBase Database · checked Sep 28, 2026
8Partial evidenceSao Caetano Do Sul, BrazilHQ checked Sep 28, 2026201-50042 contacts →

Partial evidence

“Somos especialistas em oferecer serviços customizados de terceirização de atendimento ao cliente.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceSao Paulo, BrazilHQ checked Sep 28, 202611-5040 contacts →

Indirect evidence

“A sua empresa disponibiliza uma estrutura moderna e eficiente de atendimento e relacionamento aos seus clientes?”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceJoinville, BrazilHQ checked Sep 28, 202611-5037 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceRecife, BrazilHQ checked Sep 28, 202611-5032 contacts →

Indirect evidence

“Nascemos com o propósito de trazer de volta a Paz de Espírito para o empreendedor digital.”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceSao Bernardo Do Campo, BrazilHQ checked Sep 28, 202611-5028 contacts →

Indirect evidence

“Para Empresas Que Querem Parar de Perder Vendas Online A cada dia, sua empresa perde clientes porque: Mensagens ficam perdidas em múltiplos apps Equipe responde em horários…”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceDivinópolis, BrazilHQ checked Sep 28, 202611-5026 contacts →

Indirect evidence

“Cuidamos de tudo, desde a implantação até o marketing de performance.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidencePouso Alegre, BrazilHQ checked Sep 28, 202651-20024 contacts →

Indirect evidence

“Somos o seu canal oficial de relacionamento, conectando você diretamente aos seus clientes- Atendimento 24/7 - SAC - Cobrança - Pré-Vendas e Vendas”

Source: RevenueBase Database · checked Sep 28, 2026
15Indirect evidenceSão Paulo, BrazilHQ checked Sep 28, 202611-5015 contacts →

Indirect evidence

“E-Crown Group offers Full Commerce & Service complete solution with in-depth know-how of online operations from major international brands such as Wacom, Logitech, NVIDIA, Cisco…”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceSão Paulo, BrazilHQ checked Sep 28, 202611-5014 contacts →

Indirect evidence

“A Venda Válida oferece soluções especializadas e personalizadas para o seu e-commerce, desde recuperação de receita, até retenção e engajamento de clientes, tudo em uma só…”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceVinhedo, BrazilHQ checked Sep 28, 20261-1013 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceSao Paulo, BrazilHQ checked Sep 28, 20261-108 contacts →

Indirect evidence

“Seu assistente de e-commerce sob demanda!”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceVitória, BrazilHQ checked Sep 28, 20261-106 contacts →

Indirect evidence

“Consultoria em Implantação, Gestão e Operação de lojas virtuais B2B, B2C e D2C.”

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceSao Paulo, BrazilHQ checked Sep 28, 202611-504 contacts →

Indirect evidence

“Somos uma Startup especializada em Dropshipping e E-Commerce.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceSao Paulo, BrazilHQ checked Sep 28, 202611-503 contacts →

Indirect evidence

“Somos a olá, uma empresa que auxilia o setor do varejo com um programa inteligente de terceirização do atendimento ao cliente, oferecendo aos nossos parceiros um programa inovador…”

Source: RevenueBase Database · checked Sep 28, 2026
22Partial evidenceSao Paulo, BrazilHQ checked Sep 28, 20261-103 contacts →

Partial evidence

“Aceleradora de Ecommerce”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceSao Paulo, BrazilHQ checked Sep 28, 20261-103 contacts →

Partial evidence

“Atuamos nos seguintes segmentos : Terceirização de Suporte Técnico, Atendimento VIP (Residenciais), Construção de Websites e ecommerce, Instalação e configuração de sistemas de…”

Source: RevenueBase Database · checked Sep 28, 2026
24Indirect evidenceSao Paulo, BrazilHQ checked Sep 28, 20261-103 contacts →

Indirect evidence

“Atuamos no mercado de e-commerce, no seguimento de tecnologia voltados a consultoria de processos, treinamentos, suporte técnico e operacional.”

Source: RevenueBase Database · checked Sep 28, 2026
25Indirect evidenceSão Paulo, BrazilHQ checked Sep 28, 202611-502 contacts →

Indirect evidence

“Especializada em BPO para gestão full e-commerce, com foco em alavancar projetos.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 88 ecommerce customer support outsourcing companies based in Brazil

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 259 reachable decision-makers.

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Ecommerce customer support outsourcing companies based in Brazil at a glance

As of Sep 28, 2026
8.6%Verified-email coverage
34.2Average contacts per company
11-50Median size (employees)
35.2%Largest-city concentration · Sao Paulo
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
40
11-50
26
51-200
12
201-500
5
1,001-5,000
4

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 88 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ecommerce customer support outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Brazil whose own description of what they do matches “ecommerce customer support outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ecommerce customer support outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among ecommerce customer support outsourcing companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 259 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Ecommerce customer support outsourcing companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ecommerce customer support outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many ecommerce customer support outsourcing companies are there based in Brazil?

RevenueBase identified 88 ecommerce customer support outsourcing companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

DBM Contact Center, headquartered in Curitiba, tops this list with the largest team on record.

Which city has the most ecommerce customer support outsourcing companies?

Sao Paulo leads with 31 headquartered companies, followed by Curitiba (6) and Barueri (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 259 verified decision-maker contacts tracked across these 88 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.