Company lists · Data refreshed September 2026

Top 25 Customer satisfaction research firms based in the United States

RevenueBase identified 305 company matches for customer satisfaction research firms associated with the United States as of September 2026 and tracks 7,190 professional contacts across them, including 1,729 with verified work emails. New York is the largest hub.

This list covers company matches for customer satisfaction research firms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 19, 2026 How this list was built
305Companies
7,190Contacts tracked
1,729Verified emails
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The 25 largest customer satisfaction research firms based in the United States

Ranked by team size
Top 25 of 305 company matches for customer satisfaction research firms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNew York, NY, United StatesHQ recorded Sep 19, 20265,001-10,000821 contacts →

Exact match

“In our world of rapid change, the need for reliable information to make confident decisions has never been greater.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
2Exact matchPeachtree Corners, GA, United StatesHQ recorded Sep 19, 2026501-1,000636 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
3Exact matchPalo Alto, CA, United StatesHQ recorded Sep 19, 2026201-500438 contacts →

Exact match

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
4Exact matchMilwaukee, WI, United StatesHQ recorded Sep 19, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
5Exact matchLouisville, CO, United StatesHQ recorded Sep 19, 2026201-500215 contacts →

Exact match

“Alchemer empowers you to do more with feedback.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
6Exact matchSt Louis Park, MN, United StatesHQ recorded Sep 19, 202651-200140 contacts →

Exact match

“You’re witnessing an accelerated pace of change.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
7Exact matchHerndon, VA, United StatesHQ recorded Sep 19, 202651-200109 contacts →

Exact match

“Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
8Exact matchNew York, NY, United StatesHQ recorded Sep 19, 2026201-500109 contacts →

Exact match

“At FocusVision, a Press Ganey company, we are in the business of Customer Truth, looking beyond the voice of the customer to understand their hearts and mind to understand how…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
9Exact matchDuluth, GA, United StatesHQ recorded Sep 19, 202651-200108 contacts →

Exact match

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
10Exact matchMinneapolis, MN, United StatesHQ recorded Sep 19, 2026201-500107 contacts →

Exact match

“Understanding your customer’s experience with your company is critical in today’s business environment.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
11Exact matchAnn Arbor, MI, United StatesHQ recorded Sep 19, 202651-20096 contacts →

Exact match

“Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
12Exact matchCherry Hill, NJ, United StatesHQ recorded Sep 19, 2026201-50090 contacts →

Exact match

“MAXimum Research, Inc.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Sep 19, 2026201-50086 contacts →

Exact match

“To support companies in overcoming complex business challenges, we follow a multi-disciplinary approach.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
14Exact matchNew York, NY, United StatesHQ recorded Sep 19, 202611-5072 contacts →

Exact match

“Coyle Hospitality Group provides a vast array marketing research and mystery shopping measurement programs to companies that truly care about their affluent customers' experiences.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
15Exact matchChicago, IL, United StatesHQ recorded Sep 19, 202651-20071 contacts →

Exact match

“IncQuery is how consulting and private equity firms can finally be sure that their primary research is sound.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
16Exact matchCharlotte, NC, United StatesHQ recorded Sep 19, 202651-20066 contacts →

Exact match

“The Daniel Group is a B2B customer experience partner for industrial companies, equipment dealers, manufacturers, and service organizations that need more than survey scores to…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
17Exact matchPortland, OR, United StatesHQ recorded Sep 19, 202651-20064 contacts →

Exact match

“Make CX improvement easy.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
18Exact matchCincinnati, OH, United StatesHQ recorded Sep 19, 2026501-1,00061 contacts →

Exact match

“MRSI was acquired by ORC International effective January 1, 2013.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
19Exact matchDallas, TX, United StatesHQ recorded Sep 19, 202651-20051 contacts →

Exact match

“HundredX is a mission-based data and analytics company that uniquely understands customers and the drivers of growth and value creation.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
20Exact matchAndover, MA, United StatesHQ recorded Sep 19, 202651-20046 contacts →

Exact match

“Since 1997, apc has helped over organizations in both the public and private sectors measure and improve customer experience, build brand loyalty, ensure compliance, deepen…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
21Exact matchNovato, CA, United StatesHQ recorded Sep 19, 2026n/a43 contacts →

Exact match

“Founded in 1991, Q&A Research delivers insightful and actionable market research to help businesses thrive.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
22Exact matchStafford, TX, United StatesHQ recorded Sep 19, 202651-20042 contacts →

Exact match

“Creative Consumer Research has been in business for over 46 years in Stafford, Texas with experience in an array of research projects.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
23Exact matchSan Marcos, TX, United StatesHQ recorded Sep 19, 202651-20041 contacts →

Exact match

“CRI is a full service Market Research firm with 15 years of experience.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
24Exact matchSan Francisco, CA, United StatesHQ recorded Sep 19, 202611-5038 contacts →

Exact match

“Enterprise CX teams were promised that AI would turn customer feedback into decisions.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
25Exact matchLafayette, CO, United StatesHQ recorded Sep 19, 202651-20038 contacts →

Exact match

“Since 1988, Aspen Media has been helping clients increase productivity and profits by providing the information they need to work, to grow, to compete and to thrive.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase

Showing 25 of 305 customer satisfaction research firms based in the United States

See the full list, filter by size, metro and specialty, and access 1,729 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer satisfaction research firms based in the United States at a glance

As of Sep 19, 2026
24.0%Verified-email coverage
23.6Average contacts per company
11-50Median size (employees)
6.9%Largest-city concentration · New York
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
144
11-50
112
51-200
26
201-500
14
501-1,000
7
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 305 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer satisfaction research firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,729 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer satisfaction research firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer satisfaction research firms are there based in the United States?

RevenueBase identified 305 company matches for customer satisfaction research firms associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Ipsos In US tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer satisfaction research firms?

New York leads with 21 company records, followed by San Francisco (11) and Seattle (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,729 professional contacts with verified work emails tracked across these 305 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.