Company lists · Data refreshed November 2026

Top 25 Customer satisfaction research firms worldwide

RevenueBase identified 846 company matches for customer satisfaction research firms worldwide as of November 2026 and tracks 13,070 professional contacts across them, including 2,912 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for customer satisfaction research firms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 6, 2026. Country and city lists for customer satisfaction research firms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 6, 2026 How this list was built
846Companies
13,070Contacts tracked
2,912Verified emails
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The 25 largest customer satisfaction research firms worldwide

Ranked by team size
Top 25 of 846 company matches for customer satisfaction research firms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 6, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNew York, CT, United StatesHQ recorded Nov 6, 20265,001-10,000797 contacts →

Exact match

“In our world of rapid change, the need for reliable information to make confident decisions has never been greater.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
2Exact matchPeachtree Corners, GA, United StatesHQ recorded Nov 6, 2026501-1,000654 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
3Exact matchSão Paulo, BrazilHQ recorded Nov 6, 202651-200292 contacts →

Exact match

“At Myra, we combine generative AI, technology, and our team of experts to analyze customer interactions at scale and uncover patterns, behaviors, friction points, risks, and…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
4Exact matchMunich, GermanyHQ recorded Nov 6, 2026201-500258 contacts →

Exact match

“SAM is the leading international sensory and consumer research provider for product performance and design.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
5Exact matchVilleneuve-d’ascq, FranceHQ recorded Nov 6, 202651-200231 contacts →

Exact match

“Qualimetrie est LE cabinet d’études marketing spécialisé dans le management de l’expérience clients.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
6Exact matchSetagaya-ku, JapanHQ recorded Nov 6, 2026201-500202 contacts →

Exact match

“For over 25 years, Rakuten Insight has been at the forefront of consumer market research data collection.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
7Exact matchUnited StatesHQ recorded Nov 6, 20261,001-5,000197 contacts →

Exact match

“At Opinionology (formerly Western Wats), it's the questions that drive us.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
8Exact matchStockholm, SwedenHQ recorded Nov 6, 202651-200153 contacts →

Exact match

“Vi är Origo Group, ett ledande insikts- och undersökningsföretag.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
9Exact matchSt Louis Park, MN, United StatesHQ recorded Nov 6, 202651-200143 contacts →

Exact match

“You’re witnessing an accelerated pace of change.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
10Exact matchPraha 1, Czech RepublicHQ recorded Nov 6, 2026201-500132 contacts →

Exact match

“V dnešním rychle se měnícím světě jsou spolehlivé informace pro rozhodování důležitější než kdy předtím.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
11Exact matchToronto, WA, CanadaHQ recorded Nov 6, 2026201-500119 contacts →

Exact match

“Vision Critical is a continuous customer insights solution provider that enables organizations to drive better business outcomes while ensuring world-class customer journeys.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
12Exact matchDuluth, GA, United StatesHQ recorded Nov 6, 202651-200113 contacts →

Exact match

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
13Exact matchBogotá, ColombiaHQ recorded Nov 6, 202651-200110 contacts →

Exact match

“Somos una empresa de consultoría e investigación que sabe hacer encuestas.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
14Exact matchMumbai, IndiaHQ recorded Nov 6, 202611-50109 contacts →

Exact match

“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
15Exact matchMinneapolis, United StatesHQ recorded Nov 6, 2026201-500108 contacts →

Exact match

“Understanding your customer’s experience with your company is critical in today’s business environment.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
16Exact matchToronto, ON, CanadaHQ recorded Nov 6, 2026201-50099 contacts →

Exact match

“Forum Research Inc.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
17Exact matchAnn Arbor, MI, United StatesHQ recorded Nov 6, 202651-20098 contacts →

Exact match

“Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
18Exact matchCherry Hill, NJ, United StatesHQ recorded Nov 6, 2026201-50097 contacts →

Exact match

“MAXimum Research, Inc.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
19Exact matchOmaha, NE, United StatesHQ recorded Nov 6, 202611-5091 contacts →

Exact match

“With over 35 years of experience, CSP specializes in delivering advanced CX insights and market research solutions.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
20Exact matchLondon, United KingdomHQ recorded Nov 6, 202651-20078 contacts →

Exact match

“Mystery Shoppers Ltd are specialists in mystery shopping, customer satisfaction and employee engagement research.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
21Exact matchCuritiba, BrazilHQ recorded Nov 6, 202651-20075 contacts →

Exact match

“Você sabe por que aquele cliente fiel nunca mais voltou?”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
22Exact matchNew York, NY, United StatesHQ recorded Nov 6, 202611-5074 contacts →

Exact match

“Coyle Hospitality Group provides a vast array marketing research and mystery shopping measurement programs to companies that truly care about their affluent customers' experiences.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
23Exact matchAuckland, New ZealandHQ recorded Nov 6, 202651-20070 contacts →

Exact match

“We are a customer experience (CX), insight and activation business.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
24Exact matchNew Delhi, IndiaHQ recorded Nov 6, 202651-20068 contacts →

Exact match

“At Global Matrix Survey our mission is to corroborate client happiness and satisfaction.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
25Exact matchShanghai, SingaporeHQ recorded Nov 6, 202651-20067 contacts →

Exact match

“Divergent Insights is committed to a comprehensive research approach, exploring diverse perspectives from a central point.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase

Showing 25 of 846 customer satisfaction research firms worldwide

See the full list, filter by size, metro and specialty, and access 2,912 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer satisfaction research firms worldwide at a glance

As of Nov 6, 2026
22.3%Verified-email coverage
15.4Average contacts per company
1-10Median size (employees)
1.4%Largest-city concentration · London
Nov 6, 2026Page data refreshed

Companies by employee count

1-10
438
11-50
286
51-200
76
201-500
20
501-1,000
7
1,001-5,000
2
5,001-10,000
1
10001+
9

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer satisfaction research firms are linked below.
What qualifies
Company records worldwide whose business descriptions match “customer satisfaction research firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 2,912 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 6, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer satisfaction research firms by location

10 lists · largest first

Every Customer satisfaction research firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer satisfaction research firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer satisfaction research firms are there worldwide?

RevenueBase identified 846 company matches for customer satisfaction research firms worldwide as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Ipsos In US tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer satisfaction research firms?

The United States leads with 175 companies, followed by the United Kingdom (53) and Canada (46). Every customer satisfaction research firms list by country and city is linked on this page.

Which city has the most customer satisfaction research firms?

London leads with 12 company records, followed by Sao Paulo (10) and Paris (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,912 professional contacts with verified work emails tracked across these 846 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 6, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.