Company lists · Data refreshed November 2026
Top 25 Customer satisfaction research firms worldwide
RevenueBase identified 846 company matches for customer satisfaction research firms worldwide as of November 2026 and tracks 13,070 professional contacts across them, including 2,912 with verified work emails. The United States is the largest market and London the largest hub.
This list covers company matches for customer satisfaction research firms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 6, 2026. Country and city lists for customer satisfaction research firms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer satisfaction research firms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 797 contacts → | ||||
Exact match “In our world of rapid change, the need for reliable information to make confident decisions has never been greater.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 2 | 654 contacts → | ||||
Exact match “CUSTOMER EXPERIENCE.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 3 | 292 contacts → | ||||
Exact match “At Myra, we combine generative AI, technology, and our team of experts to analyze customer interactions at scale and uncover patterns, behaviors, friction points, risks, and…” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 4 | 258 contacts → | ||||
Exact match “SAM is the leading international sensory and consumer research provider for product performance and design.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 5 | 231 contacts → | ||||
Exact match “Qualimetrie est LE cabinet d’études marketing spécialisé dans le management de l’expérience clients.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 6 | 202 contacts → | ||||
Exact match “For over 25 years, Rakuten Insight has been at the forefront of consumer market research data collection.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 7 | 197 contacts → | ||||
Exact match “At Opinionology (formerly Western Wats), it's the questions that drive us.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 8 | 153 contacts → | ||||
Exact match “Vi är Origo Group, ett ledande insikts- och undersökningsföretag.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 9 | 143 contacts → | ||||
Exact match “You’re witnessing an accelerated pace of change.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 10 | 132 contacts → | ||||
Exact match “V dnešním rychle se měnícím světě jsou spolehlivé informace pro rozhodování důležitější než kdy předtím.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 11 | 119 contacts → | ||||
Exact match “Vision Critical is a continuous customer insights solution provider that enables organizations to drive better business outcomes while ensuring world-class customer journeys.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 12 | 113 contacts → | ||||
Exact match “For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 13 | 110 contacts → | ||||
Exact match “Somos una empresa de consultoría e investigación que sabe hacer encuestas.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 14 | 109 contacts → | ||||
Exact match “Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 15 | 108 contacts → | ||||
Exact match “Understanding your customer’s experience with your company is critical in today’s business environment.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 16 | 99 contacts → | ||||
Exact match “Forum Research Inc.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 17 | 98 contacts → | ||||
Exact match “Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 18 | 97 contacts → | ||||
Exact match “MAXimum Research, Inc.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 19 | 91 contacts → | ||||
Exact match “With over 35 years of experience, CSP specializes in delivering advanced CX insights and market research solutions.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 20 | 78 contacts → | ||||
Exact match “Mystery Shoppers Ltd are specialists in mystery shopping, customer satisfaction and employee engagement research.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 21 | 75 contacts → | ||||
Exact match “Você sabe por que aquele cliente fiel nunca mais voltou?” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 22 | 74 contacts → | ||||
Exact match “Coyle Hospitality Group provides a vast array marketing research and mystery shopping measurement programs to companies that truly care about their affluent customers' experiences.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 23 | 70 contacts → | ||||
Exact match “We are a customer experience (CX), insight and activation business.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 24 | 68 contacts → | ||||
Exact match “At Global Matrix Survey our mission is to corroborate client happiness and satisfaction.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
| 25 | 67 contacts → | ||||
Exact match “Divergent Insights is committed to a comprehensive research approach, exploring diverse perspectives from a central point.” Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “customer satisfaction research firms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 846 customer satisfaction research firms worldwide
See the full list, filter by size, metro and specialty, and access 2,912 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Customer satisfaction research firms worldwide at a glance
As of Nov 6, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer satisfaction research firms are linked below.
- What qualifies
- Company records worldwide whose business descriptions match “customer satisfaction research firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 2,912 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on November 6, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Customer satisfaction research firms by location
10 lists · largest firstEvery Customer satisfaction research firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Customer satisfaction research firms based in the United States175
- Customer satisfaction research firms based in the United Kingdom53
- Customer satisfaction research firms based in Canada46
- Customer satisfaction research firms based in India45
- Customer satisfaction research firms based in Germany43
- Customer satisfaction research firms based in France39
- Customer satisfaction research firms based in the Netherlands38
- Customer satisfaction research firms based in Brazil36
- Customer satisfaction research firms based in Sweden36
- Customer satisfaction research firms based in Australia29
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer satisfaction research firms”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many customer satisfaction research firms are there worldwide?
RevenueBase identified 846 company matches for customer satisfaction research firms worldwide as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Ipsos In US tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which country has the most customer satisfaction research firms?
The United States leads with 175 companies, followed by the United Kingdom (53) and Canada (46). Every customer satisfaction research firms list by country and city is linked on this page.
Which city has the most customer satisfaction research firms?
London leads with 12 company records, followed by Sao Paulo (10) and Paris (9).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,912 professional contacts with verified work emails tracked across these 846 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 6, 2026.
Ready to reach these companies? Verified emails and direct dials for all 846 customer satisfaction research firms worldwide. Start with a free account, no credit card.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
Company intelligence · public preview
Top 25 customer satisfaction research firms worldwide
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 846 matching company records for customer satisfaction research firms worldwide, with 13,070 tracked contacts and 2,912 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: November 6, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer satisfaction research firms worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | HQ: New York, CT, United StatesReported employees: 5,001-10,000 | New York, CT, United States | 5,001-10,000 | Exact match | 797 contacts → |
“In our world of rapid change, the need for reliable information to make confident decisions has never been greater.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | HQ: Peachtree Corners, GA, United StatesReported employees: 501-1,000 | Peachtree Corners, GA, United States | 501-1,000 | Exact match | 654 contacts → |
“CUSTOMER EXPERIENCE.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | HQ: São Paulo, BrazilReported employees: 51-200 | São Paulo, Brazil | 51-200 | Exact match | 292 contacts → |
“At Myra, we combine generative AI, technology, and our team of experts to analyze customer interactions at scale and uncover patterns, behaviors, friction points, risks, and…” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | HQ: Munich, GermanyReported employees: 201-500 | Munich, Germany | 201-500 | Exact match | 258 contacts → |
“SAM is the leading international sensory and consumer research provider for product performance and design.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | HQ: Villeneuve-d’ascq, FranceReported employees: 51-200 | Villeneuve-d’ascq, France | 51-200 | Exact match | 231 contacts → |
“Qualimetrie est LE cabinet d’études marketing spécialisé dans le management de l’expérience clients.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | HQ: Setagaya-ku, JapanReported employees: 201-500 | Setagaya-ku, Japan | 201-500 | Exact match | 202 contacts → |
“For over 25 years, Rakuten Insight has been at the forefront of consumer market research data collection.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | HQ: United StatesReported employees: 1,001-5,000 | United States | 1,001-5,000 | Exact match | 197 contacts → |
“At Opinionology (formerly Western Wats), it's the questions that drive us.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | HQ: Stockholm, SwedenReported employees: 51-200 | Stockholm, Sweden | 51-200 | Exact match | 153 contacts → |
“Vi är Origo Group, ett ledande insikts- och undersökningsföretag.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: St Louis Park, MN, United StatesReported employees: 51-200 | St Louis Park, MN, United States | 51-200 | Exact match | 143 contacts → |
“You’re witnessing an accelerated pace of change.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | HQ: Praha 1, Czech RepublicReported employees: 201-500 | Praha 1, Czech Republic | 201-500 | Exact match | 132 contacts → |
“V dnešním rychle se měnícím světě jsou spolehlivé informace pro rozhodování důležitější než kdy předtím.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HQ: Toronto, WA, CanadaReported employees: 201-500 | Toronto, WA, Canada | 201-500 | Exact match | 119 contacts → |
“Vision Critical is a continuous customer insights solution provider that enables organizations to drive better business outcomes while ensuring world-class customer journeys.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | HQ: Duluth, GA, United StatesReported employees: 51-200 | Duluth, GA, United States | 51-200 | Exact match | 113 contacts → |
“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | HQ: Bogotá, ColombiaReported employees: 51-200 | Bogotá, Colombia | 51-200 | Exact match | 110 contacts → |
“Somos una empresa de consultoría e investigación que sabe hacer encuestas.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | HQ: Mumbai, IndiaReported employees: 11-50 | Mumbai, India | 11-50 | Exact match | 109 contacts → |
“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | HQ: Minneapolis, United StatesReported employees: 201-500 | Minneapolis, United States | 201-500 | Exact match | 108 contacts → |
“Understanding your customer’s experience with your company is critical in today’s business environment.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HQ: Toronto, ON, CanadaReported employees: 201-500 | Toronto, ON, Canada | 201-500 | Exact match | 99 contacts → |
“Forum Research Inc.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | HQ: Ann Arbor, MI, United StatesReported employees: 51-200 | Ann Arbor, MI, United States | 51-200 | Exact match | 98 contacts → |
“Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | HQ: Cherry Hill, NJ, United StatesReported employees: 201-500 | Cherry Hill, NJ, United States | 201-500 | Exact match | 97 contacts → |
“MAXimum Research, Inc.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | HQ: Omaha, NE, United StatesReported employees: 11-50 | Omaha, NE, United States | 11-50 | Exact match | 91 contacts → |
“With over 35 years of experience, CSP specializes in delivering advanced CX insights and market research solutions.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | HQ: London, United KingdomReported employees: 51-200 | London, United Kingdom | 51-200 | Exact match | 78 contacts → |
“Mystery Shoppers Ltd are specialists in mystery shopping, customer satisfaction and employee engagement research.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | HQ: Curitiba, BrazilReported employees: 51-200 | Curitiba, Brazil | 51-200 | Exact match | 75 contacts → |
“Você sabe por que aquele cliente fiel nunca mais voltou?” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | HQ: New York, NY, United StatesReported employees: 11-50 | New York, NY, United States | 11-50 | Exact match | 74 contacts → |
“Coyle Hospitality Group provides a vast array marketing research and mystery shopping measurement programs to companies that truly care about their affluent customers' experiences.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HQ: Auckland, New ZealandReported employees: 51-200 | Auckland, New Zealand | 51-200 | Exact match | 70 contacts → |
“We are a customer experience (CX), insight and activation business.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | HQ: New Delhi, IndiaReported employees: 51-200 | New Delhi, India | 51-200 | Exact match | 68 contacts → |
“At Global Matrix Survey our mission is to corroborate client happiness and satisfaction.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | HQ: Shanghai, SingaporeReported employees: 51-200 | Shanghai, Singapore | 51-200 | Exact match | 67 contacts → |
“Divergent Insights is committed to a comprehensive research approach, exploring diverse perspectives from a central point.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 846 company matches
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Customer satisfaction research firms: dataset insights
November 6, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
839 records in the displayed employee bands.
7 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 846 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: November 6, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer satisfaction research firms by location
10 lists · largest firstEvery Customer satisfaction research firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Customer satisfaction research firms based in the United States175
- Customer satisfaction research firms based in the United Kingdom53
- Customer satisfaction research firms based in Canada46
- Customer satisfaction research firms based in India45
- Customer satisfaction research firms based in Germany43
- Customer satisfaction research firms based in France39
- Customer satisfaction research firms based in the Netherlands38
- Customer satisfaction research firms based in Brazil36
- Customer satisfaction research firms based in Sweden36
- Customer satisfaction research firms based in Australia29
Questions about this company list
What does Exact match mean for customer satisfaction research firms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer satisfaction research firms did RevenueBase find worldwide?
The saved snapshot records 846 matching company records, 13,070 tracked contacts and 2,912 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: November 6, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
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Cite this list
RevenueBase Data Team. Top 25 customer satisfaction research firms worldwide. Snapshot: November 6, 2026. https://revenuebase.ai/companies/browse/customer-satisfaction-research-firms.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
Company intelligence · public preview
Top 25 customer satisfaction research firms worldwide
RevenueBase records 846 matching company records for customer satisfaction research firms worldwide, with 13,070 tracked contacts and 2,912 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: November 6, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer satisfaction research firms worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | HQ: New York, CT, United StatesReported employees: 5,001-10,000 | New York, CT, United States | 5,001-10,000 | Exact match | 797 contacts → |
“In our world of rapid change, the need for reliable information to make confident decisions has never been greater.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | HQ: Peachtree Corners, GA, United StatesReported employees: 501-1,000 | Peachtree Corners, GA, United States | 501-1,000 | Exact match | 654 contacts → |
“CUSTOMER EXPERIENCE.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | HQ: São Paulo, BrazilReported employees: 51-200 | São Paulo, Brazil | 51-200 | Exact match | 292 contacts → |
“At Myra, we combine generative AI, technology, and our team of experts to analyze customer interactions at scale and uncover patterns, behaviors, friction points, risks, and…” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | HQ: Munich, GermanyReported employees: 201-500 | Munich, Germany | 201-500 | Exact match | 258 contacts → |
“SAM is the leading international sensory and consumer research provider for product performance and design.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | HQ: Villeneuve-d’ascq, FranceReported employees: 51-200 | Villeneuve-d’ascq, France | 51-200 | Exact match | 231 contacts → |
“Qualimetrie est LE cabinet d’études marketing spécialisé dans le management de l’expérience clients.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | HQ: Setagaya-ku, JapanReported employees: 201-500 | Setagaya-ku, Japan | 201-500 | Exact match | 202 contacts → |
“For over 25 years, Rakuten Insight has been at the forefront of consumer market research data collection.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | HQ: United StatesReported employees: 1,001-5,000 | United States | 1,001-5,000 | Exact match | 197 contacts → |
“At Opinionology (formerly Western Wats), it's the questions that drive us.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | HQ: Stockholm, SwedenReported employees: 51-200 | Stockholm, Sweden | 51-200 | Exact match | 153 contacts → |
“Vi är Origo Group, ett ledande insikts- och undersökningsföretag.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: St Louis Park, MN, United StatesReported employees: 51-200 | St Louis Park, MN, United States | 51-200 | Exact match | 143 contacts → |
“You’re witnessing an accelerated pace of change.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | HQ: Praha 1, Czech RepublicReported employees: 201-500 | Praha 1, Czech Republic | 201-500 | Exact match | 132 contacts → |
“V dnešním rychle se měnícím světě jsou spolehlivé informace pro rozhodování důležitější než kdy předtím.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HQ: Toronto, WA, CanadaReported employees: 201-500 | Toronto, WA, Canada | 201-500 | Exact match | 119 contacts → |
“Vision Critical is a continuous customer insights solution provider that enables organizations to drive better business outcomes while ensuring world-class customer journeys.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | HQ: Duluth, GA, United StatesReported employees: 51-200 | Duluth, GA, United States | 51-200 | Exact match | 113 contacts → |
“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | HQ: Bogotá, ColombiaReported employees: 51-200 | Bogotá, Colombia | 51-200 | Exact match | 110 contacts → |
“Somos una empresa de consultoría e investigación que sabe hacer encuestas.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | HQ: Mumbai, IndiaReported employees: 11-50 | Mumbai, India | 11-50 | Exact match | 109 contacts → |
“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | HQ: Minneapolis, United StatesReported employees: 201-500 | Minneapolis, United States | 201-500 | Exact match | 108 contacts → |
“Understanding your customer’s experience with your company is critical in today’s business environment.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HQ: Toronto, ON, CanadaReported employees: 201-500 | Toronto, ON, Canada | 201-500 | Exact match | 99 contacts → |
“Forum Research Inc.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | HQ: Ann Arbor, MI, United StatesReported employees: 51-200 | Ann Arbor, MI, United States | 51-200 | Exact match | 98 contacts → |
“Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | HQ: Cherry Hill, NJ, United StatesReported employees: 201-500 | Cherry Hill, NJ, United States | 201-500 | Exact match | 97 contacts → |
“MAXimum Research, Inc.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | HQ: Omaha, NE, United StatesReported employees: 11-50 | Omaha, NE, United States | 11-50 | Exact match | 91 contacts → |
“With over 35 years of experience, CSP specializes in delivering advanced CX insights and market research solutions.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | HQ: London, United KingdomReported employees: 51-200 | London, United Kingdom | 51-200 | Exact match | 78 contacts → |
“Mystery Shoppers Ltd are specialists in mystery shopping, customer satisfaction and employee engagement research.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | HQ: Curitiba, BrazilReported employees: 51-200 | Curitiba, Brazil | 51-200 | Exact match | 75 contacts → |
“Você sabe por que aquele cliente fiel nunca mais voltou?” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | HQ: New York, NY, United StatesReported employees: 11-50 | New York, NY, United States | 11-50 | Exact match | 74 contacts → |
“Coyle Hospitality Group provides a vast array marketing research and mystery shopping measurement programs to companies that truly care about their affluent customers' experiences.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HQ: Auckland, New ZealandReported employees: 51-200 | Auckland, New Zealand | 51-200 | Exact match | 70 contacts → |
“We are a customer experience (CX), insight and activation business.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | HQ: New Delhi, IndiaReported employees: 51-200 | New Delhi, India | 51-200 | Exact match | 68 contacts → |
“At Global Matrix Survey our mission is to corroborate client happiness and satisfaction.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | HQ: Shanghai, SingaporeReported employees: 51-200 | Shanghai, Singapore | 51-200 | Exact match | 67 contacts → |
“Divergent Insights is committed to a comprehensive research approach, exploring diverse perspectives from a central point.” Recorded description excerpt · November 6, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 846 company matches
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Customer satisfaction research firms: dataset insights
November 6, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
839 records in the displayed employee bands.
7 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 846 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: November 6, 2026.
Publisher-reported method study
The published RevenueBase SmartSearch benchmark
86% good or better at Exact
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. It reports 86% of Exact matches judged good or better, and 77% for a 240-pair sample of one- or two-word categories. This evaluates the method across study queries rather than auditing this individual list.
Read the study and full methodology ↗RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer satisfaction research firms by location
10 lists · largest firstEvery Customer satisfaction research firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Customer satisfaction research firms based in the United States175
- Customer satisfaction research firms based in the United Kingdom53
- Customer satisfaction research firms based in Canada46
- Customer satisfaction research firms based in India45
- Customer satisfaction research firms based in Germany43
- Customer satisfaction research firms based in France39
- Customer satisfaction research firms based in the Netherlands38
- Customer satisfaction research firms based in Brazil36
- Customer satisfaction research firms based in Sweden36
- Customer satisfaction research firms based in Australia29
Questions about this company list
What does Exact match mean for customer satisfaction research firms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer satisfaction research firms did RevenueBase find worldwide?
The saved snapshot records 846 matching company records, 13,070 tracked contacts and 2,912 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: November 6, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
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Cite this list
RevenueBase Data Team. Top 25 customer satisfaction research firms worldwide. Snapshot: November 6, 2026. https://revenuebase.ai/companies/browse/customer-satisfaction-research-firms.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗