Company lists · Data refreshed September 2026
Top 25 Customer satisfaction research firms worldwide
RevenueBase identified 1,494 customer satisfaction research firms worldwide as of September 2026 and tracks 19,627 professional contacts across them, including 4,776 with verified work emails. The United States is the largest market and London the largest hub.
This list covers customer satisfaction research firms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026. Country and city lists for customer satisfaction research firms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer satisfaction research firms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 821 contacts → | ||||
Indirect evidence “In our world of rapid change, the need for reliable information to make confident decisions has never been greater.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 2 | 636 contacts → | ||||
Partial evidence “CUSTOMER EXPERIENCE.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 3 | 438 contacts → | ||||
Partial evidence “SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 4 | 296 contacts → | ||||
Indirect evidence “Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 5 | 282 contacts → | ||||
Indirect evidence “Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of “Feedback for the brave” to…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 6 | 276 contacts → | ||||
Indirect evidence “A Myra é especialista em analisar as interações entre consumidores e marcas, adotando uma abordagem revolucionária.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 7 | 256 contacts → | ||||
Partial evidence “SAM is the leading international sensory and consumer research provider for product performance and design.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 8 | 221 contacts → | ||||
Partial evidence “Press Ganey Forsta is a leading global provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 9 | 215 contacts → | ||||
Indirect evidence “Alchemer empowers you to do more with feedback.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 10 | 214 contacts → | ||||
Indirect evidence “Qualimetrie est LE cabinet d’études marketing spécialisé dans le management de l’expérience clients.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 11 | 187 contacts → | ||||
Partial evidence “For over 25 years, Rakuten Insight has been at the forefront of consumer market research data collection.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 12 | 165 contacts → | ||||
Indirect evidence “At Opinionology (formerly Western Wats), it's the questions that drive us.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 13 | 164 contacts → | ||||
Strong evidence “We are a customer experience monitoring company, measuring satisfaction and loyalty of consumers in Brazil and 37 other countries.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 14 | 147 contacts → | ||||
Indirect evidence “Vi är Origo Group, ett ledande insikts- och undersökningsföretag.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 15 | 145 contacts → | ||||
Partial evidence “Sonata CX is a global customer experience measurement and optimisation partner, operating as a specialist division of Sonata Software.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 16 | 140 contacts → | ||||
Indirect evidence “You’re witnessing an accelerated pace of change.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 17 | 133 contacts → | ||||
Indirect evidence “Ennova is a platform vendor with a human touch.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 18 | 109 contacts → | ||||
Indirect evidence “Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 19 | 109 contacts → | ||||
Partial evidence “At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 20 | 108 contacts → | ||||
Partial evidence “For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 21 | 108 contacts → | ||||
Partial evidence “Netigate is the AI-powered experience management platform that helps enterprises turn the voice of the customer and employee into business growth.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 22 | 107 contacts → | ||||
Partial evidence “Forum Research Inc.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 23 | 107 contacts → | ||||
Partial evidence “Understanding your customer’s experience with your company is critical in today’s business environment.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 24 | 107 contacts → | ||||
Partial evidence “Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 25 | 106 contacts → | ||||
Partial evidence “AQ Services International is about changing the world of customer service, through our mission:'Driving Front line Performance'.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer satisfaction research firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer satisfaction research firms.
- Partial evidence
- Its own public description names part of customer satisfaction research firms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer satisfaction research firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 1,494 customer satisfaction research firms worldwide
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Customer satisfaction research firms worldwide at a glance
As of Sep 19, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer satisfaction research firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer satisfaction research firms are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “customer satisfaction research firms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer satisfaction research firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer satisfaction research firms, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 4,776 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer satisfaction research firms by location
10 lists · largest firstEvery Customer satisfaction research firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Customer satisfaction research firms based in the United States305
- Customer satisfaction research firms based in the United Kingdom114
- Customer satisfaction research firms based in India92
- Customer satisfaction research firms based in the Netherlands70
- Customer satisfaction research firms based in France57
- Customer satisfaction research firms based in Brazil56
- Customer satisfaction research firms based in Canada46
- Customer satisfaction research firms based in Germany43
- Customer satisfaction research firms based in Sweden36
- Customer satisfaction research firms based in Australia29
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer satisfaction research firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer satisfaction research firms are there worldwide?
RevenueBase identified 1,494 customer satisfaction research firms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Ipsos In US, headquartered in New York, tops this list with the largest team on record.
Which country has the most customer satisfaction research firms?
The United States leads with 305 companies, followed by the United Kingdom (114) and India (92). Every customer satisfaction research firms list by country and city is linked on this page.
Which city has the most customer satisfaction research firms?
London leads with 40 headquartered companies, followed by New York (20) and Sao Paulo (20).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 4,776 verified decision-maker contacts tracked across these 1,494 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.