Company lists · Data refreshed September 2026

Top 25 Customer satisfaction research firms worldwide

RevenueBase identified 1,494 company matches for customer satisfaction research firms worldwide as of September 2026 and tracks 19,627 professional contacts across them, including 4,776 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for customer satisfaction research firms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 19, 2026. Country and city lists for customer satisfaction research firms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 19, 2026 How this list was built
1,494Companies
19,627Contacts tracked
4,776Verified emails
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The 25 largest customer satisfaction research firms worldwide

Ranked by team size
Top 25 of 1,494 company matches for customer satisfaction research firms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNew York, NY, United StatesHQ recorded Sep 19, 20265,001-10,000821 contacts →

Exact match

“In our world of rapid change, the need for reliable information to make confident decisions has never been greater.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
2Exact matchPeachtree Corners, GA, United StatesHQ recorded Sep 19, 2026501-1,000636 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
3Exact matchPalo Alto, CA, United StatesHQ recorded Sep 19, 2026201-500438 contacts →

Exact match

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
4Exact matchMilwaukee, WI, United StatesHQ recorded Sep 19, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
5Exact matchMontreal, QC, CanadaHQ recorded Sep 19, 2026201-500282 contacts →

Exact match

“Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of “Feedback for the brave” to…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
6Exact matchSão Paulo, BrazilHQ recorded Sep 19, 2026501-1,000276 contacts →

Exact match

“A Myra é especialista em analisar as interações entre consumidores e marcas, adotando uma abordagem revolucionária.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
7Exact matchMunich, GermanyHQ recorded Sep 19, 2026201-500256 contacts →

Exact match

“SAM is the leading international sensory and consumer research provider for product performance and design.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
8Exact matchUnited StatesHQ recorded Sep 19, 20261,001-5,000221 contacts →

Exact match

“Press Ganey Forsta is a leading global provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
9Exact matchLouisville, CO, United StatesHQ recorded Sep 19, 2026201-500215 contacts →

Exact match

“Alchemer empowers you to do more with feedback.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
10Exact matchVilleneuve-d’ascq, FranceHQ recorded Sep 19, 202651-200214 contacts →

Exact match

“Qualimetrie est LE cabinet d’études marketing spécialisé dans le management de l’expérience clients.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
11Exact matchSetagaya-ku, JapanHQ recorded Sep 19, 2026201-500187 contacts →

Exact match

“For over 25 years, Rakuten Insight has been at the forefront of consumer market research data collection.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
12Exact matchUnited StatesHQ recorded Sep 19, 20261,001-5,000165 contacts →

Exact match

“At Opinionology (formerly Western Wats), it's the questions that drive us.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
13Exact matchCampinas, BrazilHQ recorded Sep 19, 2026201-500164 contacts →

Exact match

“We are a customer experience monitoring company, measuring satisfaction and loyalty of consumers in Brazil and 37 other countries.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
14Exact matchStockholm, SwedenHQ recorded Sep 19, 202651-200147 contacts →

Exact match

“Vi är Origo Group, ett ledande insikts- och undersökningsföretag.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
15Exact matchMelbourne, United StatesHQ recorded Sep 19, 20265,001-10,000145 contacts →

Exact match

“Sonata CX is a global customer experience measurement and optimisation partner, operating as a specialist division of Sonata Software.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
16Exact matchSt Louis Park, MN, United StatesHQ recorded Sep 19, 202651-200140 contacts →

Exact match

“You’re witnessing an accelerated pace of change.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
17Exact matchAarhus C, DenmarkHQ recorded Sep 19, 202651-200133 contacts →

Exact match

“Ennova is a platform vendor with a human touch.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
18Exact matchHerndon, VA, United StatesHQ recorded Sep 19, 202651-200109 contacts →

Exact match

“Founded in 2013, Sogolytics answered the market demand for a robust survey platform delivering high-quality analysis at an affordable price.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
19Exact matchOttawa, ON, CanadaHQ recorded Sep 19, 202651-200109 contacts →

Exact match

“At Intouch Insight, we help multi-location brands achieve operational excellence, exceed customer expectations, and build customers' long-term loyalty.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
20Exact matchDuluth, GA, United StatesHQ recorded Sep 19, 202651-200108 contacts →

Exact match

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
21Exact matchStockholm, SwedenHQ recorded Sep 19, 202651-200108 contacts →

Exact match

“Netigate is the AI-powered experience management platform that helps enterprises turn the voice of the customer and employee into business growth.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
22Exact matchToronto, ON, CanadaHQ recorded Sep 19, 2026201-500107 contacts →

Exact match

“Forum Research Inc.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
23Exact matchMinneapolis, MN, United StatesHQ recorded Sep 19, 2026201-500107 contacts →

Exact match

“Understanding your customer’s experience with your company is critical in today’s business environment.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
24Exact matchMumbai, IndiaHQ recorded Sep 19, 202611-50107 contacts →

Exact match

“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
25Exact matchSingaporeHQ recorded Sep 19, 202651-200106 contacts →

Exact match

“AQ Services International is about changing the world of customer service, through our mission:'Driving Front line Performance'.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase

Showing 25 of 1,494 customer satisfaction research firms worldwide

See the full list, filter by size, metro and specialty, and access 4,776 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer satisfaction research firms worldwide at a glance

As of Sep 19, 2026
24.3%Verified-email coverage
13.1Average contacts per company
1-10Median size (employees)
2.7%Largest-city concentration · London
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
811
11-50
503
51-200
118
201-500
34
501-1,000
14
1,001-5,000
3
5,001-10,000
3
10001+
6

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer satisfaction research firms are linked below.
What qualifies
Company records worldwide whose business descriptions match “customer satisfaction research firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 4,776 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer satisfaction research firms by location

10 lists · largest first

Every Customer satisfaction research firms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer satisfaction research firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer satisfaction research firms are there worldwide?

RevenueBase identified 1,494 company matches for customer satisfaction research firms worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Ipsos In US tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer satisfaction research firms?

The United States leads with 305 companies, followed by the United Kingdom (114) and India (92). Every customer satisfaction research firms list by country and city is linked on this page.

Which city has the most customer satisfaction research firms?

London leads with 40 company records, followed by New York (20) and Sao Paulo (20).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 4,776 professional contacts with verified work emails tracked across these 1,494 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.