Company lists · Data refreshed September 2026

Top 25 Customer satisfaction research firms based in the United Kingdom

RevenueBase identified 114 company matches for customer satisfaction research firms associated with the United Kingdom as of September 2026 and tracks 1,103 professional contacts across them, including 248 with verified work emails. London is the largest hub.

This list covers company matches for customer satisfaction research firms associated with the United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 19, 2026 How this list was built
114Companies
1,103Contacts tracked
248Verified emails
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The 25 largest customer satisfaction research firms based in the United Kingdom

Ranked by team size
Top 25 of 114 company matches for customer satisfaction research firms based in the United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchLondon, United KingdomHQ recorded Sep 19, 2026501-1,00096 contacts →

Exact match

“Confirmit is now a Press Ganey company.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
2Exact matchLondon, United KingdomHQ recorded Sep 19, 202651-20071 contacts →

Exact match

“Mystery Shoppers Ltd are specialists in mystery shopping, customer satisfaction and employee engagement research.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
3Exact matchWokingham, United KingdomHQ recorded Sep 19, 202611-5052 contacts →

Exact match

“Welcome to Retail Active.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
4Exact matchLondon, United KingdomHQ recorded Sep 19, 202651-20036 contacts →

Exact match

“Watermelon is a Voice of the Customer (VoC) company.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
5Exact matchLondon, United KingdomHQ recorded Sep 19, 202651-20035 contacts →

Exact match

“Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
6Exact matchLondon, United KingdomHQ recorded Sep 19, 202611-5028 contacts →

Exact match

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
7Exact matchTowcester, United KingdomHQ recorded Sep 19, 20261-1014 contacts →

Exact match

“Our tech-led, human approach will help you to get the most from employeed feedback, deliver an outstanding people experience and ignite employee engagement.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
8Exact matchWirral, United KingdomHQ recorded Sep 19, 202611-5013 contacts →

Exact match

“Wirral Sensory Services (WSS) is an independent consumer research company specialising in sensory and product testing for the food, beverage, pet, toiletries and household goods…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
9Exact matchLondon, United KingdomHQ recorded Sep 19, 202611-5013 contacts →

Exact match

“At Qrowdsy, we help the world's leading companies to access hard-to-reach data insights from niche industry experts and consumer groups using bespoke, tailor-made surveys and…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
10Exact matchDorking, United KingdomHQ recorded Sep 19, 202611-5013 contacts →

Exact match

“Investor in Customers (IIC) are the Customer Experience, Employee Experience, and Consumer Duty measurement and evidencing experts.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
11Exact matchManningtree, United KingdomHQ recorded Sep 19, 20261-1012 contacts →

Exact match

“A dedicated employee research organisation.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
12Exact matchTeddington, United KingdomHQ recorded Sep 19, 202611-5011 contacts →

Exact match

“At Survey Solutions we are passionate about helping our clients to develop their organisations and improve the engagement of their people because we believe that customers’ and…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
13Exact matchBerkhamsted, United KingdomHQ recorded Sep 19, 202611-5010 contacts →

Exact match

“Service Monitor helps businesses understand what their customers actually experience.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
14Exact matchSt. Albans, United KingdomHQ recorded Sep 19, 20261-1010 contacts →

Exact match

“Service Scan Evaluations was launched in 1996 by the founder directors of its sister company Progressive Training – a leading provider of technical and professional training to…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
15Exact matchLondon, United KingdomHQ recorded Sep 19, 20261-108 contacts →

Exact match

“Market research is a competitive activity.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
16Exact matchTonbridge, United KingdomHQ recorded Sep 19, 20261-107 contacts →

Exact match

“Beehive Research is a customer experience and insight agency for organisations looking for clearer customer understanding and better business decisions.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
17Exact matchExeter, United KingdomHQ recorded Sep 19, 20261-107 contacts →

Exact match

“Customerwise helps B2C and B2B businesses compete more effectively by providing them with better information and insights.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
18Exact matchChirk, United KingdomHQ recorded Sep 19, 20261-107 contacts →

Exact match

“We bring to life your customer service aspirations.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
19Exact matchLondon, United KingdomHQ recorded Sep 19, 202611-507 contacts →

Exact match

“Customer, Supplier and Employee relationships can make or break your business and those that keep pace with changing expectations prosper better than others.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
20Exact matchNewcastle Upon Tyne, United KingdomHQ recorded Sep 19, 202611-506 contacts →

Exact match

“CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
21Exact matchAshby De La Zouch, United KingdomHQ recorded Sep 19, 20261-106 contacts →

Exact match

“InsideTracks is owned and managed by Tim Sturla, a member and diploma holder with both the Chartered Institute of Marketing and Market Research Society, and a Marketing degree…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
22Exact matchLondon, United KingdomHQ recorded Sep 19, 20261-106 contacts →

Exact match

“Since 2011, 99 Ventures has provided consumer insight platforms linking companies and people to help improve the future of products and services worldwide.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
23Exact matchSurrey, United KingdomHQ recorded Sep 19, 202611-506 contacts →

Exact match

“Know what your customers think about you, everywhere, all the time.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
24Exact matchBrighton, United KingdomHQ recorded Sep 19, 202611-505 contacts →

Exact match

“Customer Thermometer is the only customer satisfaction survey customers can answer from their inbox, giving you industry-leading response rates.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
25Exact matchCardiff, United KingdomHQ recorded Sep 19, 202611-505 contacts →

Exact match

“Better Experiences = Better World At Customer Start, we're your dedicated partner in all things customer-related.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase

Showing 25 of 114 customer satisfaction research firms based in the United Kingdom

See the full list, filter by size, metro and specialty, and access 248 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer satisfaction research firms based in the United Kingdom at a glance

As of Sep 19, 2026
22.5%Verified-email coverage
9.7Average contacts per company
1-10Median size (employees)
34.2%Largest-city concentration · London
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
77
11-50
25
51-200
11
501-1,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 114 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United Kingdom whose business descriptions match “customer satisfaction research firms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 248 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer satisfaction research firms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer satisfaction research firms are there based in the United Kingdom?

RevenueBase identified 114 company matches for customer satisfaction research firms associated with the United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Confirmit tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer satisfaction research firms?

London leads with 39 company records, followed by Bristol (3) and Cardiff (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 248 professional contacts with verified work emails tracked across these 114 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.