Company lists · Data refreshed September 2026

Top 25 Customer experience management software companies based in the United States

RevenueBase identified 391 company matches for customer experience management software companies associated with the United States as of September 2026 and tracks 115,474 professional contacts across them, including 17,765 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer experience management software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
391Companies
115,474Contacts tracked
17,765Verified emails
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The 25 largest customer experience management software companies based in the United States

Ranked by team size
Top 25 of 391 company matches for customer experience management software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMiami, FL, United StatesHQ recorded Sep 27, 202610001+35,365 contacts →

Exact match

“Foundever™ is a global leader in the customer experience (CX) industry.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchFort Lauderdale, FL, United StatesHQ recorded Sep 27, 202610001+17,310 contacts →

Exact match

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchSan Mateo, CA, United StatesHQ recorded Sep 27, 20261,001-5,0007,034 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchHighland Park, MI, United StatesHQ recorded Sep 27, 202610001+5,840 contacts →

Exact match

“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchNorcross, GA, United StatesHQ recorded Sep 27, 202610001+4,785 contacts →

Exact match

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchNew York, NY, United StatesHQ recorded Sep 27, 20261,001-5,0004,513 contacts →

Exact match

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchNewark, CA, United StatesHQ recorded Sep 27, 202610001+3,369 contacts →

Exact match

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchAnn Arbor, MI, United StatesHQ recorded Sep 27, 2026n/a2,101 contacts →

Exact match

“Your customers are human.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchMclean, VA, United StatesHQ recorded Sep 27, 20261,001-5,0002,006 contacts →

Exact match

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchRidgefield, CT, United StatesHQ recorded Sep 27, 20261,001-5,0001,777 contacts →

Exact match

“OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchScottsdale, AZ, United StatesHQ recorded Sep 27, 20261,001-5,0001,638 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchAustin, TX, United StatesHQ recorded Sep 27, 20261,001-5,0001,470 contacts →

Exact match

“TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchLouisville, KY, United StatesHQ recorded Sep 27, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchAustin, TX, United StatesHQ recorded Sep 27, 2026501-1,000763 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchPeachtree Corners, GA, United StatesHQ recorded Sep 27, 2026501-1,000636 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchTempe, AZ, United StatesHQ recorded Sep 27, 2026501-1,000617 contacts →

Exact match

“KUBRA delivers industry-leading billing and payments solutions through KUBRA HQ™, an AI-powered, cloud-native platform built for speed, security, and growth.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchSalt Lake City, UT, United StatesHQ recorded Sep 27, 20261,001-5,000513 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchRemote-first Organization, United StatesHQ recorded Sep 27, 2026201-500501 contacts →

Exact match

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchPalo Alto, CA, United StatesHQ recorded Sep 27, 2026201-500438 contacts →

Exact match

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchMilwaukee, WI, United StatesHQ recorded Sep 27, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 2026201-500294 contacts →

Exact match

“Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchNorthridge, CA, United StatesHQ recorded Sep 27, 202651-200275 contacts →

Exact match

“Broadvoice makes it easy for companies to connect with their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchIndianapolis, IN, United StatesHQ recorded Sep 27, 20261,001-5,000275 contacts →

Exact match

“Genesys acquired Interactive Intelligence in December 2016.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchNew York, NY, United StatesHQ recorded Sep 27, 2026201-500259 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchSan Ramon, CA, United StatesHQ recorded Sep 27, 2026201-500248 contacts →

Exact match

“Great experiences build trust.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 391 customer experience management software companies based in the United States

See the full list, filter by size, metro and specialty, and access 17,765 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience management software companies based in the United States at a glance

As of Sep 27, 2026
15.4%Verified-email coverage
295.3Average contacts per company
11-50Median size (employees)
6.9%Largest-city concentration · San Francisco
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
133
11-50
136
51-200
63
201-500
25
501-1,000
7
1,001-5,000
15
5,001-10,000
3
10001+
9

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 391 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer experience management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 17,765 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience management software companies are there based in the United States?

RevenueBase identified 391 company matches for customer experience management software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sitel Group tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience management software companies?

San Francisco leads with 27 company records, followed by New York (25) and Austin (16).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 17,765 professional contacts with verified work emails tracked across these 391 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.