Company lists · Data refreshed September 2026
Top 25 Customer experience management software companies based in Brazil
RevenueBase identified 66 customer experience management software companies headquartered in Brazil as of September 2026 and tracks 1,642 professional contacts across them, including 602 with verified work emails. Sao Paulo is the largest hub.
This list covers customer experience management software companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer experience management software companies based in Brazil
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 224 contacts → | ||||
Strong evidence “SMT is your go-to company to implement world’s leading Experience Management technology solutions.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 183 contacts → | ||||
Indirect evidence “Somos uma CX Company que tem profundo conhecimento da interação entre clientes e empresa.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 164 contacts → | ||||
Strong evidence “We are a customer experience monitoring company, measuring satisfaction and loyalty of consumers in Brazil and 37 other countries.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 143 contacts → | ||||
Strong evidence “Somos a única plataforma de Customer Experience Journey do mercado, indo muito além do conversacional.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 118 contacts → | ||||
Partial evidence “Lumis Experience has spent 25 years building the technology behind the digital channels of Brazil's largest corporations, self-service portals, intranets, website ecosystems, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 69 contacts → | ||||
Indirect evidence “Você sabe por que aquele cliente fiel nunca mais voltou?” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 68 contacts → | ||||
Partial evidence “SoluCX is the partner of winning companies in the era of experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 59 contacts → | ||||
Indirect evidence “A ONE by ONE - Gestão de Relacionamento integra em um único conceito serviços de atendimento Premium e melhor experiência com o cliente, possibilitando uma maneira inovadora de…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 52 contacts → | ||||
Strong evidence “O Opinion Box é uma empresa de tecnologia referência em pesquisa de mercado e customer experience.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 49 contacts → | ||||
Indirect evidence “Nosso propósito é otimizar os processos de CX das empresas, tornando a experiência dos seus clientes mais prática e, ao mesmo tempo, impulsionando a rentabilidade dos negócios Com…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 49 contacts → | ||||
Partial evidence “Almawave, an AlmavivA Group technology innovation Company, is one of the global leading players in Customer Engagement, Speech & Text Analytics, Voice of the Customer and Customer…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 31 contacts → | ||||
Indirect evidence “A TALLOS foi adquirida pela RD Station e agora integra seu portfólio de soluções através do produto RD Station Conversas.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 28 contacts → | ||||
Indirect evidence “A Plataforma binds.co é especializada em auxiliar empresas de todos os portes e setores no ajuste de processos e levantamento de insights para definição de estratégias…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 17 contacts → | ||||
Indirect evidence “Falaê | O primeiro ecossistema de gestão da experiência do cliente do Brasil, especialista em bares e restaurantes.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 16 contacts → | ||||
Indirect evidence “POSTMETRIA – Plataforma de CX Monetization Analytics com NPS interpretado por I.A.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 15 contacts → | ||||
Strong evidence “We are a Multi-metric Customer Experience Management Platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 14 contacts → | ||||
Strong evidence “Criada e desenvolvida por profissionais com mais de 20 anos de experiência, a INOVYO é uma plataforma única e inovadora de Experience Management, incluindo soluções de Customer…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 14 contacts → | ||||
Indirect evidence “Com mais de 20 anos de experiência, auxiliamos médias e grandes empresas a transformar o relacionamento com clientes, fornecedores e colaboradores.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 12 contacts → | ||||
Indirect evidence “A Strelo tem o objetivo de ajudar a fornecer a melhor experiência para os clientes, fidelizá-los através de um relacionamento mais próximo e coletar feedbacks que identificam o…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 12 contacts → | ||||
Indirect evidence “QUEM SOMOS, AFINAL?” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 11 contacts → | ||||
Indirect evidence “Acreditamos que as pesquisas podem ser interativas, divertidas e transformadoras!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 6 contacts → | ||||
Indirect evidence “Somos uma empresa que oferece soluções tecnológicas a empresas e organizações para que possam conhecer a opinão e o nível de satisfação dos seus clientes e colaboradores em tempo…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 6 contacts → | ||||
Indirect evidence “Revitalize seu negócio com a Bizu.ai-onde o feedback do cliente impulsiona o crescimento e a inovação.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 5 contacts → | ||||
Indirect evidence “A QS Intelligence é formada por profissionais com mais de 10 anos de experiência no desenvolvimento de sistemas para atendimento a clientes.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 4 contacts → | ||||
Partial evidence “A OPINAIA é uma empresa de soluções tecnológicas para Pesquisas, Gestão de Experiências e Customer Insights.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience management software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer experience management software companies.
- Partial evidence
- Its own public description names part of customer experience management software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer experience management software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 66 customer experience management software companies based in Brazil
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Customer experience management software companies based in Brazil at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 66 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience management software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Brazil whose own description of what they do matches “customer experience management software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience management software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer experience management software companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 602 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience management software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer experience management software companies are there based in Brazil?
RevenueBase identified 66 customer experience management software companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
SMT, headquartered in Nova Lima, tops this list with the largest team on record.
Which city has the most customer experience management software companies?
Sao Paulo leads with 23 headquartered companies, followed by Belo Horizonte (5) and Rio De Janeiro (4).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 602 verified decision-maker contacts tracked across these 66 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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