Company lists · Data refreshed September 2026

Top 25 Customer experience management software companies based in India

RevenueBase identified 133 company matches for customer experience management software companies associated with India as of September 2026 and tracks 26,498 professional contacts across them, including 2,358 with verified work emails. Bangalore is the largest hub.

This list covers company matches for customer experience management software companies associated with India, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
133Companies
26,498Contacts tracked
2,358Verified emails
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The 25 largest customer experience management software companies based in India

Ranked by team size
Top 25 of 133 company matches for customer experience management software companies based in India, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNoida, IndiaHQ recorded Sep 27, 202610001+7,313 contacts →

Exact match

“We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchMangalore, IndiaHQ recorded Sep 27, 20261,001-5,000389 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchGurgaon, IndiaHQ recorded Sep 27, 2026201-500361 contacts →

Exact match

“Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchPune, IndiaHQ recorded Sep 27, 2026501-1,000360 contacts →

Exact match

“Sokrati (Prev.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchMumbai, IndiaHQ recorded Sep 27, 2026201-500332 contacts →

Exact match

“The SmartConnect!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchMumbai, IndiaHQ recorded Sep 27, 2026201-500322 contacts →

Exact match

“Customer Centria is a Global Customer Engagement and Experience Company, which powers Enterprises towards Customer Centricity, enabling them to engage, interact with and delight…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchMumbai, IndiaHQ recorded Sep 27, 202651-200311 contacts →

Exact match

“At Locobuzz, we understand the power of meaningful customer interactions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchGurgaon, IndiaHQ recorded Sep 27, 2026501-1,000231 contacts →

Exact match

“Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchMumbai, IndiaHQ recorded Sep 27, 202651-200113 contacts →

Exact match

“intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchMumbai, IndiaHQ recorded Sep 27, 202611-50107 contacts →

Exact match

“Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchBangalore, IndiaHQ recorded Sep 27, 2026201-500104 contacts →

Exact match

“Simplify360 is the leading Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchMumbai, IndiaHQ recorded Sep 27, 202651-20087 contacts →

Exact match

“At LitmusWorld, we’re redefining how enterprises engage with their most critical stakeholders.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchBangalore, IndiaHQ recorded Sep 27, 202651-20059 contacts →

Exact match

“OneDirect is India’s leading Customer Experience Management Company.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchBangalore, IndiaHQ recorded Sep 27, 2026201-50048 contacts →

Exact match

“We not only take customer experience lifecycle, and back office work off your plate, we make them better by providing a dedicated and highly trained team who can train and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchGurgaon, IndiaHQ recorded Sep 27, 202611-5038 contacts →

Exact match

“Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses listen to their customers across every channel, analyze feedback in real time, and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchGurgaon, IndiaHQ recorded Sep 27, 202651-20036 contacts →

Exact match

“Chatbot.team is an AI-powered Omnichannel Customer Engagement Platform helping businesses automate customer communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchMumbai, IndiaHQ recorded Sep 27, 202611-5034 contacts →

Exact match

“Rohit is a specialist in service experience management with well-rounded business orientation.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchHyderabad, IndiaHQ recorded Sep 27, 202611-5031 contacts →

Exact match

“From feedback to action, built for Product and CX teams obsessed with driving retention, satisfaction, and growth through customer-backed decisions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchBangalore, IndiaHQ recorded Sep 27, 202611-5024 contacts →

Exact match

“Plumb5 is your real-time customer engagement platform, designed to eliminate data leaks and silos across the marketing and sales funnel.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchGurgaon, IndiaHQ recorded Sep 27, 202611-5023 contacts →

Exact match

“Instaview365 is a customer experience company.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchMumbai, IndiaHQ recorded Sep 27, 202611-5022 contacts →

Exact match

“Datastraw™ is a global leader in the customer experience (CX) industry.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchMumbai, IndiaHQ recorded Sep 27, 202611-5020 contacts →

Exact match

“LISSEN.IO is an Experience Intelligence Platform built to help organizations measure and elevate experiences across employees, customers, and key stakeholders.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchBangalore, IndiaHQ recorded Sep 27, 202611-5020 contacts →

Exact match

“FayrEdge ( registered name- APS Edge Pvt Ltd.) started with an IP based product portfolio helping companies strengthen Culture & Experiences across Multi-stakeholders, not just…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchGurgaon, IndiaHQ recorded Sep 27, 202611-5020 contacts →

Exact match

“GCT builds innovative technology-led solutions for increased efficiency and customer satisfaction.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchGurgaon, IndiaHQ recorded Sep 27, 202611-5018 contacts →

Exact match

“Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 133 customer experience management software companies based in India

See the full list, filter by size, metro and specialty, and access 2,358 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience management software companies based in India at a glance

As of Sep 27, 2026
8.9%Verified-email coverage
199.2Average contacts per company
11-50Median size (employees)
16.5%Largest-city concentration · Bangalore
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
41
11-50
53
51-200
21
201-500
10
501-1,000
4
1,001-5,000
1
10001+
3

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 133 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with India whose business descriptions match “customer experience management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 2,358 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience management software companies are there based in India?

RevenueBase identified 133 company matches for customer experience management software companies associated with India as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Cogent E Services tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience management software companies?

Bangalore leads with 22 company records, followed by Hyderabad (13) and Gurgaon (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,358 professional contacts with verified work emails tracked across these 133 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.