Company lists · Data refreshed September 2026

Top 25 Customer experience management software companies based in Australia

RevenueBase identified 49 company matches for customer experience management software companies associated with Australia as of September 2026 and tracks 736 professional contacts across them, including 272 with verified work emails. Melbourne is the largest hub.

This list covers company matches for customer experience management software companies associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
49Companies
736Contacts tracked
272Verified emails
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The 25 largest customer experience management software companies based in Australia

Ranked by team size
Top 25 of 49 company matches for customer experience management software companies based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMillers Point, AustraliaHQ recorded Sep 27, 2026201-50097 contacts →

Exact match

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchMelbourne, AustraliaHQ recorded Sep 27, 2026n/a74 contacts →

Exact match

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchNorth Sydney, AustraliaHQ recorded Sep 27, 202651-20071 contacts →

Exact match

“Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202651-20065 contacts →

Exact match

“We’re leaders in integrated experience management, research and consulting.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchCremorne, AustraliaHQ recorded Sep 27, 202651-20044 contacts →

Exact match

“Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5017 contacts →

Exact match

“We turn Feedback into ‘Winning On Action’ so you can boost results ASAP: Awesome Customer Experiences Sales Growth Advocacy & Great Reviews People Performance We provide One…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchBrisbane City, AustraliaHQ recorded Sep 27, 202611-5015 contacts →

Exact match

“Kapiche’s AI-powered feedback analytics automates customer feedback analysis, giving you the insights execs need to make better decisions-and making you the data hero!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5012 contacts →

Exact match

“We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-5011 contacts →

Exact match

“Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-1010 contacts →

Exact match

“At Eclipse AI, we’re changing how businesses listen to their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchSydney, AustraliaHQ recorded Sep 27, 202611-5010 contacts →

Exact match

“There is no doubt that, your customers are the driving force behind the success of your brand.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchThornleigh, AustraliaHQ recorded Sep 27, 202611-508 contacts →

Exact match

“Customer Feedback Systems (CFS) is a Global provider of Service Measurement, Service Improvement & Market Research.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchSydney, AustraliaHQ recorded Sep 27, 202611-508 contacts →

Exact match

“redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-505 contacts →

Exact match

“Innovator of the service excellence measurement Appreciation Certified™ and the unique customer due diligence measurement CX Assurance™, Saguity helps companies define their…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-505 contacts →

Exact match

“RateIt by Zipline is on a mission to make it easy to track in-the-moment customer feedback.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchMelbourne, AustraliaHQ recorded Sep 27, 202611-505 contacts →

Exact match

“Converlens is an Australian-made engagement, insights and analytics platform purpose-built to collect, manage and understand surveys and consultation data.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchSydney, AustraliaHQ recorded Sep 27, 202611-505 contacts →

Exact match

“Mystery Customer are leading experts in the customer experience (CX), insight and activation business.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchSydney, AustraliaHQ recorded Sep 27, 202611-504 contacts →

Exact match

“Transform your Customer Experience with traCXio, the ultimate online CX management solution.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchSydney, AustraliaHQ recorded Sep 27, 20261-103 contacts →

Exact match

“Active Engagement markets and supports Astute Solutions products in Australia and New Zealand.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchSydney, AustraliaHQ recorded Sep 27, 20261-103 contacts →

Exact match

“You've got customer feedback data.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchSydney, AustraliaHQ recorded Sep 27, 202611-503 contacts →

Exact match

“O.O.P.S.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchSydney, AustraliaHQ recorded Sep 27, 202611-503 contacts →

Exact match

“RevU offers a customer experience management and online review tool that facilitates customer feedback to attract more people to your website.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-103 contacts →

Exact match

“The Team at Torquex have been involved in the Customer Engagement sector for many years and we continue to invest into helping organisations bridge the organisational and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchGold Coast, AustraliaHQ recorded Sep 27, 20261-103 contacts →

Exact match

“Specialising in designing and implementing leading edge customer experience programs using over 20 years of specialised experience, we illuminate key opportunities to leverage.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchMelbourne, AustraliaHQ recorded Sep 27, 20261-101 contacts →

Exact match

“customer experience innovation software as a service”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 49 customer experience management software companies based in Australia

See the full list, filter by size, metro and specialty, and access 272 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience management software companies based in Australia at a glance

As of Sep 27, 2026
37.0%Verified-email coverage
15.0Average contacts per company
11-50Median size (employees)
38.8%Largest-city concentration · Melbourne
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
20
11-50
21
51-200
4
201-500
1
5,001-10,000
2
10001+
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 49 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “customer experience management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 272 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience management software companies are there based in Australia?

RevenueBase identified 49 company matches for customer experience management software companies associated with Australia as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Merkle Australia tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience management software companies?

Melbourne leads with 19 company records, followed by Sydney (13) and Brisbane (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 272 professional contacts with verified work emails tracked across these 49 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.