Company lists · Data refreshed September 2026

Top 25 Customer experience analytics software companies based in the United States

RevenueBase identified 498 company matches for customer experience analytics software companies associated with the United States as of September 2026 and tracks 83,421 professional contacts across them, including 16,332 with verified work emails. San Francisco is the largest hub.

This list covers company matches for customer experience analytics software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
498Companies
83,421Contacts tracked
16,332Verified emails
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The 25 largest customer experience analytics software companies based in the United States

Ranked by team size
Top 25 of 498 company matches for customer experience analytics software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchFort Lauderdale, FL, United StatesHQ recorded Sep 28, 202610001+17,310 contacts →

Exact match

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchSan Mateo, CA, United StatesHQ recorded Sep 28, 20261,001-5,0007,034 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchHighland Park, MI, United StatesHQ recorded Sep 28, 202610001+5,840 contacts →

Exact match

“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchNorcross, GA, United StatesHQ recorded Sep 28, 202610001+4,785 contacts →

Exact match

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchNew York, NY, United StatesHQ recorded Sep 28, 20261,001-5,0004,513 contacts →

Exact match

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchNewark, CA, United StatesHQ recorded Sep 28, 202610001+3,369 contacts →

Exact match

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchSan Ramon, CA, United StatesHQ recorded Sep 28, 20261,001-5,0002,584 contacts →

Exact match

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchAnn Arbor, MI, United StatesHQ recorded Sep 28, 2026n/a2,101 contacts →

Exact match

“Your customers are human.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchMclean, VA, United StatesHQ recorded Sep 28, 20261,001-5,0002,006 contacts →

Exact match

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchRidgefield, CT, United StatesHQ recorded Sep 28, 20261,001-5,0001,777 contacts →

Exact match

“OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchLouisville, KY, United StatesHQ recorded Sep 28, 20265,001-10,0001,270 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchSan Francisco, United StatesHQ recorded Sep 28, 20261,001-5,000906 contacts →

Exact match

“Crescendo is the AI-Native Customer Experience Platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchAustin, TX, United StatesHQ recorded Sep 28, 2026501-1,000763 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchPeachtree Corners, GA, United StatesHQ recorded Sep 28, 2026501-1,000636 contacts →

Exact match

“CUSTOMER EXPERIENCE.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026501-1,000544 contacts →

Exact match

“data.ai is now part of Sensor Tower!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchSalt Lake City, UT, United StatesHQ recorded Sep 28, 20261,001-5,000513 contacts →

Exact match

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchRemote-first Organization, United StatesHQ recorded Sep 28, 2026201-500501 contacts →

Exact match

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchColorado Springs, CO, United StatesHQ recorded Sep 28, 2026501-1,000456 contacts →

Exact match

“Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchPalo Alto, CA, United StatesHQ recorded Sep 28, 2026201-500438 contacts →

Exact match

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchFoster City, CA, United StatesHQ recorded Sep 28, 2026201-500404 contacts →

Exact match

“Conviva transforms every digital interaction, across apps, websites, and AI agents, into outcome-based intelligence that reveals how experiences truly perform and drive results.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchWaltham, MA, United StatesHQ recorded Sep 28, 2026201-500320 contacts →

Exact match

“CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchMilwaukee, WI, United StatesHQ recorded Sep 28, 2026201-500296 contacts →

Exact match

“Market Probe specializes in technology enabled business solutions that deliver Voice of Market Feedback to improve business operations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchNorthridge, CA, United StatesHQ recorded Sep 28, 202651-200275 contacts →

Exact match

“Broadvoice makes it easy for companies to connect with their customers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026201-500259 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchSan Ramon, CA, United StatesHQ recorded Sep 28, 2026201-500248 contacts →

Exact match

“Great experiences build trust.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 498 customer experience analytics software companies based in the United States

See the full list, filter by size, metro and specialty, and access 16,332 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience analytics software companies based in the United States at a glance

As of Sep 28, 2026
19.6%Verified-email coverage
167.5Average contacts per company
11-50Median size (employees)
8.2%Largest-city concentration · San Francisco
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
174
11-50
183
51-200
82
201-500
26
501-1,000
8
1,001-5,000
13
5,001-10,000
4
10001+
8

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 498 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “customer experience analytics software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 16,332 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience analytics software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience analytics software companies are there based in the United States?

RevenueBase identified 498 company matches for customer experience analytics software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

IQOR tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience analytics software companies?

San Francisco leads with 41 company records, followed by New York (36) and Austin (15).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 16,332 professional contacts with verified work emails tracked across these 498 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.