Company lists · Data refreshed September 2026

Top 25 Customer experience analytics software companies based in the United Kingdom

Name: Customer experience analytics software companies based in the United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 148 companies tracked

RevenueBase identified 148 company matches for customer experience analytics software companies associated with the United Kingdom as of September 2026 and tracks 3,584 professional contacts across them, including 1,101 with verified work emails. London is the largest hub.

This list covers company matches for customer experience analytics software companies associated with the United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built

148Companies

3,584Contacts tracked

1,101Verified emails

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The 25 largest customer experience analytics software companies based in the United Kingdom

Ranked by team size

Top 25 of 148 company matches for customer experience analytics software companies based in the United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Ascensos	Exact match	Motherwell, United KingdomHQ recorded Sep 28, 2026	1,001-5,000	1,244 contacts →
	Exact match “Ascensos is now Firstsource.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2	Route 101 LTD	Exact match	Bristol, United KingdomHQ recorded Sep 28, 2026	51-200	131 contacts →
	Exact match “Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3	Confirmit	Exact match	London, United KingdomHQ recorded Sep 28, 2026	501-1,000	96 contacts →
	Exact match “Confirmit is now a Press Ganey company.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4	Pobuca	Exact match	London, United KingdomHQ recorded Sep 28, 2026	51-200	78 contacts →
	Exact match “Pobuca, the Customer Experience (CX) company.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5	TAP CXM	Exact match	London, United KingdomHQ recorded Sep 28, 2026	51-200	77 contacts →
	Exact match “At Tap CXM, we believe businesses do best when they focus on customer experience.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6	Pisano	Exact match	London, United KingdomHQ recorded Sep 28, 2026	51-200	73 contacts →
	Exact match “Collect, analyze, and act on feedback from all touchpoints with a unified XM platform powered by a Generative AI-driven assistant.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7	Chattermill	Exact match	London, United KingdomHQ recorded Sep 28, 2026	51-200	69 contacts →
	Exact match “Chattermill is the AI-native CX intelligence platform that turns messy customer feedback from every source - surveys, reviews, support tickets, social - into evidence-backed…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8	AKIXI	Exact match	Crawley, United KingdomHQ recorded Sep 28, 2026	51-200	67 contacts →
	Exact match “We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfolio, helping them drive revenue growth in the cloud communications market.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9	Silverbullet	Exact match	London, United KingdomHQ recorded Sep 28, 2026	51-200	57 contacts →
	Exact match “Silverbullet is a leading Data-Driven Customer Experience (CX) Company that empowers the world's leading brands to better understand the data they collect, store, and activate to…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10	Retail Active	Exact match	Wokingham, United KingdomHQ recorded Sep 28, 2026	11-50	52 contacts →
	Exact match “Welcome to Retail Active.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11	Teleware PLC	Exact match	Easingwold, United KingdomHQ recorded Sep 28, 2026	51-200	49 contacts →
	Exact match “TeleWare design software to help businesses communicate better with their customers and employees by routing communications more effectively.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12	Trurating	Exact match	London, United KingdomHQ recorded Sep 28, 2026	51-200	47 contacts →
	Exact match “We help retailers, restaurant leaders and operators turn real-time customer feedback into consumer intelligence, hearing from an average of 84% of customers in-store through our…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13	Baresquare	Exact match	London, United KingdomHQ recorded Sep 28, 2026	11-50	37 contacts →
	Exact match “Never let a dead-end button sink conversion rates, lose visitors to slow page loads, or miss metrics that matter.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14	Sentisum	Exact match	Rayleigh, United KingdomHQ recorded Sep 28, 2026	11-50	37 contacts →
	Exact match “SentiSum is the closed-loop intelligence layer that turns customer voice into measurable cost reduction across the customer-facing P&L.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15	Watermelon	Exact match	London, United KingdomHQ recorded Sep 28, 2026	51-200	36 contacts →
	Exact match “Watermelon is a Voice of the Customer (VoC) company.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16	Smartsurvey	Exact match	Tewkesbury, United KingdomHQ recorded Sep 28, 2026	11-50	36 contacts →
	Exact match “SmartSurvey \| The UK's Most Powerful Feedback Intelligence Platform We're transforming how organisations capture and act on feedback with AI-powered insights that cut analysis…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17	IOVOX	Exact match	London, United KingdomHQ recorded Sep 28, 2026	11-50	35 contacts →
	Exact match “The iovox AI platform unlocks the potential of every customer conversation, from calls and texts to chats.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18	Market Intelligence International	Exact match	London, United KingdomHQ recorded Sep 28, 2026	51-200	35 contacts →
	Exact match “Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19	Serve First CX	Exact match	London, United KingdomHQ recorded Sep 28, 2026	11-50	33 contacts →
	Exact match “Delivering customer experience insights that matter, making data actionable.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20	Kpmg Nunwood	Exact match	London, United KingdomHQ recorded Sep 28, 2026	51-200	33 contacts →
	Exact match “KPMG Nunwood specialises in customer experience improvement.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21	Wordnerds	Exact match	Gateshead, United KingdomHQ recorded Sep 28, 2026	11-50	29 contacts →
	Exact match “Wordnerds helps CX, Insights and Data teams go from gut feel to confident, data-driven decisions.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22	Relative Insight	Exact match	London, United KingdomHQ recorded Sep 28, 2026	11-50	28 contacts →
	Exact match “Relative Insight is the world’s leading AI-driven customer intelligence platform, helping businesses of all sizes unlock value from unstructured customer data sources.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23	Resolvable	Exact match	London, United KingdomHQ recorded Sep 28, 2026	11-50	28 contacts →
	Exact match “Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24	Anana LTD	Exact match	United KingdomHQ recorded Sep 28, 2026	51-200	25 contacts →
	Exact match “Anana delivers advanced customer experience technology and direction.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25	The Retention People	Exact match	Bath, United KingdomHQ recorded Sep 28, 2026	51-200	25 contacts →
	Exact match “TRP are the leading providers of customer experience management software and solutions to the leisure industry.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer experience analytics software companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 148 customer experience analytics software companies based in the United Kingdom

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Customer experience analytics software companies based in the United Kingdom at a glance

As of Sep 28, 2026

30.7%Verified-email coverage

24.2Average contacts per company

11-50Median size (employees)

48.6%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 148 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United Kingdom whose business descriptions match “customer experience analytics software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 1,101 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer experience analytics software companies by metro

Customer experience analytics software companies in London72

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience analytics software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience analytics software companies are there based in the United Kingdom?

RevenueBase identified 148 company matches for customer experience analytics software companies associated with the United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Ascensos tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience analytics software companies?

London leads with 72 company records, followed by Bristol (6) and Edinburgh (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,101 professional contacts with verified work emails tracked across these 148 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.