Company lists · Data refreshed September 2026

Top 25 Customer experience analytics software companies based in Canada

RevenueBase identified 67 customer experience analytics software companies headquartered in Canada as of September 2026 and tracks 3,157 professional contacts across them, including 1,300 with verified work emails. Toronto is the largest hub.

This list covers customer experience analytics software companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
67Companies
3,157Contacts tracked
1,300Verified emails
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The 25 largest customer experience analytics software companies based in Canada

Ranked by team size
Top 25 of 67 customer experience analytics software companies based in Canada, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience analytics software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceToronto, ON, CanadaHQ checked Sep 28, 20265,001-10,0001,480 contacts →

Partial evidence

“We remove customer problems from your leadership agenda.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 20261,001-5,000430 contacts →

Indirect evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 28, 2026
3Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 2026201-500307 contacts →

Strong evidence

“At Environics Analytics (EA), we take pride in our reputation for producing the best data products and software in the industry.”

Source: RevenueBase Database · checked Sep 28, 2026
4Partial evidenceMontreal, QC, CanadaHQ checked Sep 28, 2026201-500282 contacts →

Partial evidence

“Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of “Feedback for the brave” to…”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 2026201-500107 contacts →

Indirect evidence

“Forum Research Inc.”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceBurlington, ON, CanadaHQ checked Sep 28, 202651-20080 contacts →

Strong evidence

“Providing clients with the technology and services they need to Measure, Manage and Succeed at delivering the ultimate Customer Experience.”

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceVancouver, BC, CanadaHQ checked Sep 28, 202611-5036 contacts →

Strong evidence

“Yactraq offers both out-of-the-box and custom features very cost effectively and is the global value leader in speech analytics.”

Source: RevenueBase Database · checked Sep 28, 2026
8Strong evidenceOttawa, ON, CanadaHQ checked Sep 28, 202611-5022 contacts →

Strong evidence

“Benbria is a leader in real-time customer and employee experience management.”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceToronto, CanadaHQ checked Sep 28, 202611-5013 contacts →

Partial evidence

“Counting Opinions provides organizations with innovative, comprehensive, cost-effective ways to capture, manage and measure performance data, including open-ended customer…”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceMontréal, QC, CanadaHQ checked Sep 28, 202611-5012 contacts →

Partial evidence

“Keatext brings the voice of customer and employee into your day-to-day activities.”

Source: RevenueBase Database · checked Sep 28, 2026
11Indirect evidenceMontréal, QC, CanadaHQ checked Sep 28, 202611-5012 contacts →

Indirect evidence

“Most teams are guessing why their audience is frustrated.”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceMississauga, ON, CanadaHQ checked Sep 28, 2026201-50012 contacts →

Indirect evidence

“Telmetrics Corp.”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceMontreal, QC, CanadaHQ checked Sep 28, 202611-5012 contacts →

Indirect evidence

“Localyser began as an industry-leading reputation management platform, allowing our clients to easily respond to and manage reviews across all business locations from a single…”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceMississauga, ON, CanadaHQ checked Sep 28, 20261-109 contacts →

Strong evidence

“Trica provides solutions that integrate the on-line world with the real world to provide a seamless customer experience for your clients.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceBrampton, ON, CanadaHQ checked Sep 28, 202651-2008 contacts →

Strong evidence

“Xentrax specializes in Customer Experience Management and Workforce Optimization solutions for the Contact Centre.”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceOttawa, CanadaHQ checked Sep 28, 202611-504 contacts →

Indirect evidence

“ClearPicture helps organizations continuously improve by revealing impactful connections within their stakeholder community.”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceToronto, CanadaHQ checked Sep 28, 202611-503 contacts →

Indirect evidence

“Introducing Apex, a cutting-edge AI research platform developed by leading industry experts in behavioral science and CX.”

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceToronto, ON, CanadaHQ checked Sep 28, 202611-503 contacts →

Indirect evidence

“Founded in 2010, in Toronto, Repustate Inc.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceAurora, ON, CanadaHQ checked Sep 28, 20261-102 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 28, 2026
20Indirect evidenceVancouver, BC, CanadaHQ checked Sep 28, 20261-102 contacts →

Indirect evidence

“Most operations managers think that optimizing processes and systems is the primary driver of growth.”

Source: RevenueBase Database · checked Sep 28, 2026
21Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 202651-2001 contacts →

Strong evidence

“Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company.”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceCalgary, AB, CanadaHQ checked Sep 28, 202611-501 contacts →

Indirect evidence

“Pyxon empowers organizations to achieve conversational insights through its innovative Dialogue Intelligence Framework (DIF) and Lumina Platform.”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceOakville, ON, CanadaHQ checked Sep 28, 20261-101 contacts →

Partial evidence

“An insights-tech firm utilizing world leading voice, AI conversational engagement & other emerging research technologies to bring you closer to your customers, employees and…”

Source: RevenueBase Database · checked Sep 28, 2026
24Indirect evidenceMontreal, QC, CanadaHQ checked Sep 28, 20261-101 contacts →

Indirect evidence

“We believe that ALYA is the most powerful A.I.”

Source: RevenueBase Database · checked Sep 28, 2026
25Strong evidenceToronto, ON, CanadaHQ checked Sep 28, 20261-101 contacts →

Strong evidence

“WisePlum is a user-friendly customer experience insights platform for retailers.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 67 customer experience analytics software companies based in Canada

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Customer experience analytics software companies based in Canada at a glance

As of Sep 28, 2026
41.2%Verified-email coverage
47.1Average contacts per company
11-50Median size (employees)
26.9%Largest-city concentration · Toronto
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
30
11-50
20
51-200
8
201-500
5
1,001-5,000
2
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 67 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience analytics software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “customer experience analytics software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience analytics software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience analytics software companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,300 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience analytics software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience analytics software companies are there based in Canada?

RevenueBase identified 67 customer experience analytics software companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Contactpoint 360, headquartered in Toronto, tops this list with the largest team on record.

Which city has the most customer experience analytics software companies?

Toronto leads with 18 headquartered companies, followed by Montreal (14) and Vancouver (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,300 verified decision-maker contacts tracked across these 67 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.