Company lists · Data refreshed September 2026

Top 25 Customer experience analytics platforms based in New York, United States

Name: Customer experience analytics platforms based in New York, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 67 companies tracked

RevenueBase identified 67 customer experience analytics platforms headquartered in New York, United States as of September 2026 and tracks 6,148 professional contacts across them, including 3,523 with verified work emails. Across the United States, New York is the largest hub for this category.

This list covers customer experience analytics platforms headquartered in New York, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

67Companies

6,148Contacts tracked

3,523Verified emails

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The 25 largest customer experience analytics platforms based in New York, United States

Ranked by team size

Top 25 of 67 customer experience analytics platforms based in New York, United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience analytics platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Sprinklr	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	4,513 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 28, 2026
2	Kustomer	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	259 contacts →
	Strong evidence “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Source: RevenueBase Database · checked Sep 28, 2026
3	Quantilope	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	206 contacts →
	Partial evidence “quantilope is a technology company obsessed with helping customers grow their brand.” Source: RevenueBase Database · checked Sep 28, 2026
4	Focusvision	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	201-500	109 contacts →
	Partial evidence “At FocusVision, a Press Ganey company, we are in the business of Customer Truth, looking beyond the voice of the customer to understand their hearts and mind to understand how…” Source: RevenueBase Database · checked Sep 28, 2026
5	1010data	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	201-500	82 contacts →
	Partial evidence “For more than 20 years, 1010data has helped financial, retail and consumer goods customers monitor shifts in consumer demand and market conditions and rapidly respond with…” Source: RevenueBase Database · checked Sep 28, 2026
6	Maestroqa	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	67 contacts →
	Partial evidence “Modern QA and VOC start with a Conversation Data Platform.” Source: RevenueBase Database · checked Sep 28, 2026
7	Mavenmagnet AI	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	65 contacts →
	Indirect evidence “At MavenMagnet AI, we are helping world's leading brands and organizations make better business decisions by empowering them with actionable insights from a unified digital…” Source: RevenueBase Database · checked Sep 28, 2026
8	YOGI	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	63 contacts →
	Indirect evidence “At Yogi, we believe in the transformative power of listening.” Source: RevenueBase Database · checked Sep 28, 2026
9	BRIJ	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	49 contacts →
	Partial evidence “Brij’s AI-powered software platform helps brands acquire, analyze, and activate first-party data across every sales channel.” Source: RevenueBase Database · checked Sep 28, 2026
10	DEETO	Strong evidence	New York, United StatesHQ checked Sep 28, 2026	51-200	34 contacts →
	Strong evidence “Deeto is the AI-native platform that helps companies continuously capture and activate authentic customer voice, turning everyday input into intelligence and action that drives…” Source: RevenueBase Database · checked Sep 28, 2026
11	Feedbacknow	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1,001-5,000	33 contacts →
	Indirect evidence “Real-Time Signals for Your Real-Time Operations FeedbackNow gives businesses in healthcare, travel, multi-location retail, and major venues the ability to monitor, analyze and act…” Source: RevenueBase Database · checked Sep 28, 2026
12	HEAR	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	11-50	28 contacts →
	Partial evidence “Hear is an AI-powered conversation intelligence platform designed for contact center managers.” Source: RevenueBase Database · checked Sep 28, 2026
13	Strella	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	25 contacts →
	Partial evidence “Know why your customers do what they do, in time to act on it.” Source: RevenueBase Database · checked Sep 28, 2026
14	Salescaptain	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	51-200	25 contacts →
	Strong evidence “SalesCaptain: Your AI-powered All-In-One Customer Experience Management Platform.” Source: RevenueBase Database · checked Sep 28, 2026
15	Corraldata	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	23 contacts →
	Indirect evidence “CorralData makes it easy for healthcare and consumer brands, from medical spas to multi-channel retail, to see, understand, and act on their data.” Source: RevenueBase Database · checked Sep 28, 2026
16	HARK	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1-10	17 contacts →
	Partial evidence “Hark was built for how customers actually communicate today, think: TikTok videos, voice notes, not checkbox surveys everyone deletes.” Source: RevenueBase Database · checked Sep 28, 2026
17	Create CX	Strong evidence	New York, United StatesHQ checked Sep 28, 2026	1-10	11 contacts →
	Strong evidence “For most companies, customer experience is an afterthought.” Source: RevenueBase Database · checked Sep 28, 2026
18	Audience Genomics	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1-10	11 contacts →
	Indirect evidence “Aggie AI-Crafted content that's a perfect fit for your brand!” Source: RevenueBase Database · checked Sep 28, 2026
19	Outward Intelligence	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	9 contacts →
	Partial evidence “Outward Intelligence is an AI-powered quantitative market research platform built by former leaders from Palantir and The Harris Poll.” Source: RevenueBase Database · checked Sep 28, 2026
20	Applied Labs	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	9 contacts →
	Strong evidence “We are a next-gen, complete AI CX Platform focused on true resolution, customer devotion and growth- High Quality AI Agents - Help Desk w/ Unlimited Seats - CRM - AI QA + more We…” Source: RevenueBase Database · checked Sep 28, 2026
21	PACE	Indirect evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	7 contacts →
	Indirect evidence “The fastest-growing enterprise software companies are product-led and seller-accelerated.” Source: RevenueBase Database · checked Sep 28, 2026
22	Echoes	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	6 contacts →
	Strong evidence “Echoes is the most interactive customer feedback insights platform, purpose-built as a text analytics and distribution/collaboration layer on top of CX data repositories like…” Source: RevenueBase Database · checked Sep 28, 2026
23	Pulse Insights	Strong evidence	New York, NY, United StatesHQ checked Sep 28, 2026	11-50	6 contacts →
	Strong evidence “Pulse Insights is a Voice of Customer platform that brings a new approach to collecting and leveraging customer feedback that helps enterprise marketers continuously make smarter…” Source: RevenueBase Database · checked Sep 28, 2026
24	Brandthrō	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	1-10	6 contacts →
	Partial evidence “BRANDthrō is the only agile stakeholder intelligence platform to score emotion.” Source: RevenueBase Database · checked Sep 28, 2026
25	Justfyi	Partial evidence	New York, NY, United StatesHQ checked Sep 28, 2026	1-10	5 contacts →
	Partial evidence “At JustFYI, we provide hotels and hospitality brands with the only all-in-one platform that captures real-time guest feedback, resolves issues before check-out, and builds lasting…” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience analytics platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience analytics platforms.
Partial evidence: Its own public description names part of customer experience analytics platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience analytics platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 67 customer experience analytics platforms based in New York, United States

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Customer experience analytics platforms based in New York, United States at a glance

As of Sep 28, 2026

57.3%Verified-email coverage

91.8Average contacts per company

11-50Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

1,001-5,000

10001+

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 67 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience analytics platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in New York, United States whose own description of what they do matches “customer experience analytics platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience analytics platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience analytics platforms, and records with no verified work email. Companies headquartered outside New York are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 3,523 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience analytics platforms by metro in the United States

Customer experience analytics platforms in San Francisco66

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience analytics platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience analytics platforms are there based in New York, United States?

RevenueBase identified 67 customer experience analytics platforms headquartered in New York, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sprinklr, headquartered in New York, tops this list with the largest team on record.

Which city in the United States has the most customer experience analytics platforms?

New York leads the United States with 67 headquartered companies, followed by San Francisco (66) and Austin (23).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,523 verified decision-maker contacts tracked across these 67 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.