Company lists · Data refreshed September 2026

Top 25 Customer experience analytics platforms based in France

Name: Customer experience analytics platforms based in France
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 99 companies tracked

RevenueBase identified 99 customer experience analytics platforms headquartered in France as of September 2026 and tracks 1,845 professional contacts across them, including 805 with verified work emails. Paris is the largest hub.

This list covers customer experience analytics platforms headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

99Companies

1,845Contacts tracked

805Verified emails

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The 25 largest customer experience analytics platforms based in France

Ranked by team size

Top 25 of 99 customer experience analytics platforms based in France, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience analytics platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Majorel France	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	10001+	264 contacts →
	Indirect evidence “Majorel devient TP.” Source: RevenueBase Database · checked Sep 28, 2026
2	Vocalcom	Strong evidence	Courbevoie, FranceHQ checked Sep 28, 2026	201-500	232 contacts →
	Strong evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 28, 2026
3	Qualimetrie	Indirect evidence	Villeneuve-d’ascq, FranceHQ checked Sep 28, 2026	51-200	214 contacts →
	Indirect evidence “Qualimetrie est LE cabinet d’études marketing spécialisé dans le management de l’expérience clients.” Source: RevenueBase Database · checked Sep 28, 2026
4	Eloquant	Partial evidence	Levallois-perret, FranceHQ checked Sep 28, 2026	51-200	90 contacts →
	Partial evidence “Specialist in Customer Services since 2001, Eloquant is the only French-based company proposing a Next Generation Customer Relationship Solution in SaaS mode integrating both…” Source: RevenueBase Database · checked Sep 28, 2026
5	Ringcentral Engage Digital	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	64 contacts →
	Partial evidence “RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.” Source: RevenueBase Database · checked Sep 28, 2026
6	Presence	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	47 contacts →
	Strong evidence “We are a renowned Customer eXperience (CX) specialist, helping you measure, analyse and manage the quality of customer experience throughout your physical and digital network.” Source: RevenueBase Database · checked Sep 28, 2026
7	Diduenjoy	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	36 contacts →
	Partial evidence “Diduenjoy combines intelligence, creativity, and expertise with cutting-edge technology to set a new standard in the Voice of the Customer, turning insights into meaningful…” Source: RevenueBase Database · checked Sep 28, 2026
8	Scal-E	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	33 contacts →
	Strong evidence “Scal-e is an end-to-end agile platform that collects valuable data on how customers interact with a brand.” Source: RevenueBase Database · checked Sep 28, 2026
9	The BVA Family	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	501-1,000	33 contacts →
	Partial evidence “The BVA Family is an international leader in insight, data & analytics, consulting, and quality monitoring SaaS.” Source: RevenueBase Database · checked Sep 28, 2026
10	Glanceable	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	30 contacts →
	Partial evidence “Companies collect more and more customer feedback, yet struggle to turn it into clear priorities.” Source: RevenueBase Database · checked Sep 28, 2026
11	OWI Technologies	Partial evidence	Cachan, FranceHQ checked Sep 28, 2026	11-50	30 contacts →
	Partial evidence “OWI Technologies, software editor specialized in Customer Relationship Management and Marketing 3.0, offers semantic analysis solutions for customers’ written messages (emails…” Source: RevenueBase Database · checked Sep 28, 2026
12	Allobrain	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	30 contacts →
	Strong evidence “AlloBrain is a customer experience platform powered by Generative AI.” Source: RevenueBase Database · checked Sep 28, 2026
13	Feedier	Partial evidence	Lille, FranceHQ checked Sep 28, 2026	11-50	28 contacts →
	Partial evidence “Your customer feedback comes from everywhere-from surveys, online reviews, call center transcripts, and CRM data.” Source: RevenueBase Database · checked Sep 28, 2026
14	Bime Analytics	Strong evidence	Montpellier, FranceHQ checked Sep 28, 2026	1,001-5,000	25 contacts →
	Strong evidence “BIME by Zendesk is an analytics platform that helps businesses measure and understand the entire customer experience.” Source: RevenueBase Database · checked Sep 28, 2026
15	CRISP	Strong evidence	Nantes, FranceHQ checked Sep 28, 2026	11-50	22 contacts →
	Strong evidence “The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle.” Source: RevenueBase Database · checked Sep 28, 2026
16	Satisfactory FR	Indirect evidence	Levallois-perret, FranceHQ checked Sep 28, 2026	11-50	21 contacts →
	Indirect evidence “SatisFactory, experts in feedback management & Specialists in setting up live feedback barometers and NPS surveys.” Source: RevenueBase Database · checked Sep 28, 2026
17	Actionable	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	1-10	19 contacts →
	Partial evidence “Actionable is a startup specialized in predictive analysis of customer satisfaction through artificial intelligence.” Source: RevenueBase Database · checked Sep 28, 2026
18	Cemantica	Strong evidence	Levallois-perret, FranceHQ checked Sep 28, 2026	11-50	18 contacts →
	Strong evidence “End-to-end Customer Experience software from strategy to execution, with an AI-powered Journey Value Management Platform (JVMP).” Source: RevenueBase Database · checked Sep 28, 2026
19	Viavoo	Indirect evidence	Boulogne-billancourt, FranceHQ checked Sep 28, 2026	11-50	17 contacts →
	Indirect evidence “Editeur SaaS de solutions de Social CEM*, viavoo® propose aux entreprises une plate-forme unifiée de collecte et d’analyse en temps réel de la voix du client digitale, qu’elle…” Source: RevenueBase Database · checked Sep 28, 2026
20	Fourseeds	Indirect evidence	La Madeleine, FranceHQ checked Sep 28, 2026	11-50	15 contacts →
	Indirect evidence “FourSeeds helps you unify your data and enrich every decision with AI.” Source: RevenueBase Database · checked Sep 28, 2026
21	Voysen	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	1-10	15 contacts →
	Indirect evidence “Voysen gives brands a unified understanding of consumer feedback on their products, brands, markets and competitors through our Ratings & Reviews centralization and AI analysis…” Source: RevenueBase Database · checked Sep 28, 2026
22	Better World	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	14 contacts →
	Indirect evidence “Notre mission: S'appuyer sur l'Intelligence Collective de vos Usagers / Patients / Clients / Professionnels, afin d'améliorer leur Expérience.” Source: RevenueBase Database · checked Sep 28, 2026
23	Screeb	Strong evidence	Nantes, FranceHQ checked Sep 28, 2026	11-50	14 contacts →
	Strong evidence “Screeb is a product experience platform that helps teams optimize user journeys and drive adoption.” Source: RevenueBase Database · checked Sep 28, 2026
24	Feedae	Partial evidence	La Rochelle, FranceHQ checked Sep 28, 2026	11-50	14 contacts →
	Partial evidence “Feedae: Your AI Solution that Reinvents the Management of Your Customer Service and Sales in Call Centers - It automatically analyzes 100% of your customer calls to assess quality…” Source: RevenueBase Database · checked Sep 28, 2026
25	Batvoice AI	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	13 contacts →
	Partial evidence “Customer-relation departments and executive management use Batvoice to boost sales and customer satisfaction, and save costs by automating scorings (compliance & satisfaction) and…” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer experience analytics platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer experience analytics platforms.
Partial evidence: Its own public description names part of customer experience analytics platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer experience analytics platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 99 customer experience analytics platforms based in France

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Customer experience analytics platforms based in France at a glance

As of Sep 28, 2026

43.6%Verified-email coverage

18.6Average contacts per company

1-10Median size (employees)

44.4%Largest-city concentration · Paris

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 99 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience analytics platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in France whose own description of what they do matches “customer experience analytics platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience analytics platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer experience analytics platforms, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 805 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience analytics platforms by metro

Customer experience analytics platforms in Paris44

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience analytics platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience analytics platforms are there based in France?

RevenueBase identified 99 customer experience analytics platforms headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Majorel France, headquartered in Paris, tops this list with the largest team on record.

Which city has the most customer experience analytics platforms?

Paris leads with 44 headquartered companies, followed by Lille (5) and Nantes (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 805 verified decision-maker contacts tracked across these 99 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.