Company lists · Data refreshed September 2026

Top 24 Customer experience analytics platforms based in Australia

RevenueBase identified 62 company matches for customer experience analytics platforms associated with Australia as of September 2026 and tracks 755 professional contacts across them, including 253 with verified work emails. Melbourne is the largest hub.

This list covers company matches for customer experience analytics platforms associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
62Companies
755Contacts tracked
253Verified emails
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The 24 largest customer experience analytics platforms based in Australia

Ranked by team size
Top 24 of 62 company matches for customer experience analytics platforms based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMillers Point, AustraliaHQ recorded Sep 28, 2026201-50097 contacts →

Exact match

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchNorth Sydney, AustraliaHQ recorded Sep 28, 202651-20071 contacts →

Exact match

“Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchMelbourne, AustraliaHQ recorded Sep 28, 202651-20067 contacts →

Exact match

“Stop guessing.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchBondi Junction, AustraliaHQ recorded Sep 28, 202611-5049 contacts →

Exact match

“Delacon helps businesses see the real story behind every customer journey.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchFootscray, AustraliaHQ recorded Sep 28, 202611-5029 contacts →

Exact match

“The Realise Group, established in provides customer experience measurement solutions throughout Australasia and is a market leader in its field.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchMelbourne, AustraliaHQ recorded Sep 28, 202611-5017 contacts →

Exact match

“We turn Feedback into ‘Winning On Action’ so you can boost results ASAP: Awesome Customer Experiences Sales Growth Advocacy & Great Reviews People Performance We provide One…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchBrisbane City, AustraliaHQ recorded Sep 28, 202611-5015 contacts →

Exact match

“Kapiche’s AI-powered feedback analytics automates customer feedback analysis, giving you the insights execs need to make better decisions-and making you the data hero!”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-5013 contacts →

Exact match

“AI call tracking and intelligence platform automatically helps you understand where your leads are coming from, who is calling you, what your conversations are about and connect…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchMelbourne, AustraliaHQ recorded Sep 28, 202611-5011 contacts →

Exact match

“Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-5011 contacts →

Exact match

“Insightech provides digital product owners, martech and analytics teams with clear user experience insights so they can prioritise and optimise AB testing and unlock the full…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchMelbourne, AustraliaHQ recorded Sep 28, 20261-1010 contacts →

Exact match

“At Eclipse AI, we’re changing how businesses listen to their customers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-509 contacts →

Exact match

“At Trusst AI, we’re inspired by a bold vision - where every conversation is understood, and every customer is valued.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-508 contacts →

Exact match

“redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchThornleigh, AustraliaHQ recorded Sep 28, 202611-508 contacts →

Exact match

“Customer Feedback Systems (CFS) is a Global provider of Service Measurement, Service Improvement & Market Research.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchSydney, AustraliaHQ recorded Sep 28, 20261-108 contacts →

Exact match

“So in 2017 through 2019, we developed an entirely new way of thinking about how companies improve their experience for both their customers and their staff in a way that generates…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-505 contacts →

Exact match

“CXEX is an AI-driven conversational intelligence platform that transforms customer and operational conversations into structured business insight.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchMelbourne, AustraliaHQ recorded Sep 28, 202611-505 contacts →

Exact match

“RateIt by Zipline is on a mission to make it easy to track in-the-moment customer feedback.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchMelbourne, AustraliaHQ recorded Sep 28, 202611-505 contacts →

Exact match

“Converlens is an Australian-made engagement, insights and analytics platform purpose-built to collect, manage and understand surveys and consultation data.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchChippendale, AustraliaHQ recorded Sep 28, 20261-105 contacts →

Exact match

“Prescient provides property professionals with real-time customer sentiment insights to maximise business returns.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-505 contacts →

Exact match

“Mystery Customer are leading experts in the customer experience (CX), insight and activation business.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchSydney, AustraliaHQ recorded Sep 28, 202611-504 contacts →

Exact match

“Transform your Customer Experience with traCXio, the ultimate online CX management solution.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchMelbourne, AustraliaHQ recorded Sep 28, 20261-104 contacts →

Exact match

“Welcome to Communiti Labs, where we are re-defining the landscape of community engagement through better data-driven decision making.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchMelbourne, AustraliaHQ recorded Sep 28, 20261-104 contacts →

Exact match

“Every call, support ticket, and check in contains signals for accelerating growth.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchSydney, AustraliaHQ recorded Sep 28, 20261-103 contacts →

Exact match

“You've got customer feedback data.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 24 of 62 customer experience analytics platforms based in Australia

See the full list, filter by size, metro and specialty, and access 253 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience analytics platforms based in Australia at a glance

As of Sep 28, 2026
33.5%Verified-email coverage
12.2Average contacts per company
1-10Median size (employees)
41.9%Largest-city concentration · Melbourne
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
31
11-50
26
51-200
2
201-500
1
5,001-10,000
2

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 62 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “customer experience analytics platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 253 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer experience analytics platforms by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience analytics platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience analytics platforms are there based in Australia?

RevenueBase identified 62 company matches for customer experience analytics platforms associated with Australia as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Merkle Australia tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience analytics platforms?

Melbourne leads with 26 company records, followed by Sydney (15) and Adelaide (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 253 professional contacts with verified work emails tracked across these 62 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.