Company lists · Data refreshed September 2026

Top 25 Customer experience analytics platforms based in the United States

RevenueBase identified 724 customer experience analytics platforms headquartered in the United States as of September 2026 and tracks 88,372 professional contacts across them, including 21,104 with verified work emails. New York is the largest hub.

This list covers customer experience analytics platforms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
724Companies
88,372Contacts tracked
21,104Verified emails
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The 25 largest customer experience analytics platforms based in the United States

Ranked by team size
Top 25 of 724 customer experience analytics platforms based in the United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience analytics platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceFort Lauderdale, FL, United StatesHQ checked Sep 28, 202610001+17,310 contacts →

Strong evidence

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Source: RevenueBase Database · checked Sep 28, 2026
2Strong evidenceHighland Park, MI, United StatesHQ checked Sep 28, 202610001+5,840 contacts →

Strong evidence

“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 28, 2026
3Strong evidenceNorcross, GA, United StatesHQ checked Sep 28, 202610001+4,785 contacts →

Strong evidence

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Source: RevenueBase Database · checked Sep 28, 2026
4Strong evidenceNew York, NY, United StatesHQ checked Sep 28, 20261,001-5,0004,513 contacts →

Strong evidence

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Source: RevenueBase Database · checked Sep 28, 2026
5Strong evidenceNewark, CA, United StatesHQ checked Sep 28, 202610001+3,369 contacts →

Strong evidence

“Concentrix, Corporation (Nasdaq: CNXC), a top provider of customer experience (CX) solutions and technology, helps some of the best businesses in the world, including over 100…”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceSan Ramon, CA, United StatesHQ checked Sep 28, 20261,001-5,0002,584 contacts →

Strong evidence

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceAnn Arbor, MI, United StatesHQ checked Sep 28, 2026n/a2,101 contacts →

Partial evidence

“Your customers are human.”

Source: RevenueBase Database · checked Sep 28, 2026
8Strong evidenceMclean, VA, United StatesHQ checked Sep 28, 20261,001-5,0002,006 contacts →

Strong evidence

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceScottsdale, AZ, United StatesHQ checked Sep 28, 20261,001-5,0001,638 contacts →

Strong evidence

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Source: RevenueBase Database · checked Sep 28, 2026
10Strong evidenceAustin, TX, United StatesHQ checked Sep 28, 20261,001-5,0001,470 contacts →

Strong evidence

“TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.”

Source: RevenueBase Database · checked Sep 28, 2026
11Strong evidenceLouisville, KY, United StatesHQ checked Sep 28, 20265,001-10,0001,270 contacts →

Strong evidence

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceBoise, ID, United StatesHQ checked Sep 28, 20261,001-5,0001,174 contacts →

Indirect evidence

“The First AI-Native Contact Center.”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 2026501-1,000908 contacts →

Strong evidence

“MoEngage is an agentic customer engagement platform for the customer-obsessed marketers and product owners.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 2026501-1,000771 contacts →

Strong evidence

“Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceSan Ramon, CA, United StatesHQ checked Sep 28, 2026501-1,000658 contacts →

Partial evidence

“Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere…”

Source: RevenueBase Database · checked Sep 28, 2026
16Strong evidencePeachtree Corners, GA, United StatesHQ checked Sep 28, 2026501-1,000636 contacts →

Strong evidence

“CUSTOMER EXPERIENCE.”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceState College, PA, United StatesHQ checked Sep 28, 2026201-500603 contacts →

Partial evidence

“Minitab is a global leader in data analytics, statistical software, and process improvement solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
18Partial evidenceMiami, FL, United StatesHQ checked Sep 28, 2026501-1,000558 contacts →

Partial evidence

“Analytic Partners is the leader in Commercial Analytics.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 2026501-1,000544 contacts →

Indirect evidence

“data.ai is now part of Sensor Tower!”

Source: RevenueBase Database · checked Sep 28, 2026
20Partial evidenceAtlanta, GA, United StatesHQ checked Sep 28, 2026501-1,000513 contacts →

Partial evidence

“Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions.”

Source: RevenueBase Database · checked Sep 28, 2026
21Strong evidenceSalt Lake City, UT, United StatesHQ checked Sep 28, 20261,001-5,000513 contacts →

Strong evidence

“InMoment, part of Qualtrics, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect…”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 2026201-500510 contacts →

Indirect evidence

“Mixpanel turns data clarity into innovation.”

Source: RevenueBase Database · checked Sep 28, 2026
23Strong evidenceRemote-first Organization, United StatesHQ checked Sep 28, 2026201-500501 contacts →

Strong evidence

“SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before.”

Source: RevenueBase Database · checked Sep 28, 2026
24Strong evidenceColorado Springs, CO, United StatesHQ checked Sep 28, 2026501-1,000456 contacts →

Strong evidence

“Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations.”

Source: RevenueBase Database · checked Sep 28, 2026
25Strong evidencePalo Alto, CA, United StatesHQ checked Sep 28, 2026201-500438 contacts →

Strong evidence

“SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 724 customer experience analytics platforms based in the United States

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Customer experience analytics platforms based in the United States at a glance

As of Sep 28, 2026
23.9%Verified-email coverage
122.1Average contacts per company
11-50Median size (employees)
9.3%Largest-city concentration · New York
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
279
11-50
255
51-200
107
201-500
45
501-1,000
13
1,001-5,000
14
5,001-10,000
4
10001+
7

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 724 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience analytics platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “customer experience analytics platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience analytics platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience analytics platforms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 21,104 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience analytics platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience analytics platforms are there based in the United States?

RevenueBase identified 724 customer experience analytics platforms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

IQOR, headquartered in Fort Lauderdale, tops this list with the largest team on record.

Which city has the most customer experience analytics platforms?

New York leads with 67 headquartered companies, followed by San Francisco (66) and Austin (23).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 21,104 verified decision-maker contacts tracked across these 724 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.