Company lists · Data refreshed September 2026

Top 25 Contact center workforce optimization companies based in the United Kingdom

RevenueBase identified 102 company matches for contact center workforce optimization companies associated with the United Kingdom as of September 2026 and tracks 2,316 professional contacts across them, including 755 with verified work emails. London is the largest hub.

This list covers company matches for contact center workforce optimization companies associated with the United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
102Companies
2,316Contacts tracked
755Verified emails
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The 25 largest contact center workforce optimization companies based in the United Kingdom

Ranked by team size
Top 25 of 102 company matches for contact center workforce optimization companies based in the United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 27, 20261,001-5,000490 contacts →

Exact match

“Give your customers a voice with ResQ.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchDunston, United KingdomHQ recorded Sep 27, 202651-200227 contacts →

Exact match

“eg solutions is an enterprise workforce optimisation software company, specialising in the back office.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchLondon, United KingdomHQ recorded Sep 27, 202651-200142 contacts →

Exact match

“Sona is the next-generation workforce management solution for large frontline operators, where consumer grade design is matched by AI-driven decision making.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchBristol, United KingdomHQ recorded Sep 27, 202651-200131 contacts →

Exact match

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchLondon, United KingdomHQ recorded Sep 27, 202611-50100 contacts →

Exact match

“Rota is a Total Workforce Technology SAAS solution that significantly improves organisations of all sizes workforce management and team engagement across multiple industry sectors.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchLondon, United KingdomHQ recorded Sep 27, 202651-20090 contacts →

Exact match

“A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchLondon, United KingdomHQ recorded Sep 27, 202651-20087 contacts →

Exact match

“The world's leading Total Workforce Optimization platform.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchBury, United KingdomHQ recorded Sep 27, 2026201-50083 contacts →

Exact match

“We are FM Outsource, a modern customer service outsourcer.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchCrawley, United KingdomHQ recorded Sep 27, 202651-20067 contacts →

Exact match

“We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfolio, helping them drive revenue growth in the cloud communications market.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchLondon, United KingdomHQ recorded Sep 27, 202651-20063 contacts →

Exact match

“Business Systems is a trusted transformation partner with over 35 years of experience helping CX teams and contact centres become smarter, faster and more compliant.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchExeter, United KingdomHQ recorded Sep 27, 202651-20050 contacts →

Exact match

“BPA Quality is a woman owned business that provides contact centres with the insights to engineer great customer experiences every time through our expertise in quality…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchShadsworth Business Park, United KingdomHQ recorded Sep 27, 202651-20041 contacts →

Exact match

“From planning & recruiting to training & delivery, we provide unbeatable outsourcing services that are not only cost effective but surpass the average UK skill set.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchEast Kilbride, United KingdomHQ recorded Sep 27, 202611-5036 contacts →

Exact match

“As the UK and Ireland’s longest serving trusted advisor to the Contact Centre industry, SVL has grown to become a leading provider of unified cloud communications and telephony…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchWhitchurch, United KingdomHQ recorded Sep 27, 202651-20036 contacts →

Exact match

“Adding the human touch to your tech, with a digital first approach.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchLondon, United KingdomHQ recorded Sep 27, 202611-5029 contacts →

Exact match

“QStory is a complete WFM platform that eliminates the trade-offs between operational efficiency, customer service, and employee experience.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchLondon, United KingdomHQ recorded Sep 27, 202611-5024 contacts →

Exact match

“We build scheduling software that helps your business run more efficiently and which supports, trains and motivates your staff.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchManchester, United KingdomHQ recorded Sep 27, 202611-5024 contacts →

Exact match

“Empower agents and amazing things happen.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchCheltenham, United KingdomHQ recorded Sep 27, 202611-5022 contacts →

Exact match

“Blackchair helps enterprises industrialise how Contact Center platforms are built, operated, and optimised for the AI era.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchHigh Wycombe, United KingdomHQ recorded Sep 27, 202611-5018 contacts →

Exact match

“SmartTask is an advanced and simple to use employee scheduling and mobile workforce management solution that enables companies to better plan and manage their workers, so they are…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchNorth West, United KingdomHQ recorded Sep 27, 20261,001-5,00016 contacts →

Exact match

“Contact 07541005959 for any enquiries”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchYork, United KingdomHQ recorded Sep 27, 202651-20015 contacts →

Exact match

“Following acquisition, we are now part of the Advanced family.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchBournemouth, United KingdomHQ recorded Sep 27, 202611-5012 contacts →

Exact match

“BeCloud Solutions is an international company with over 15 years of experience in providing cloud-based services, with a special focus on Cloud Contact Center solutions, CRM/CTI…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 27, 202611-5012 contacts →

Exact match

“Decades of experience in Contact center; sales training, CC processes, performance analysis, dialler management, dial strategy.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchHoddesdon, United KingdomHQ recorded Sep 27, 202611-5011 contacts →

Exact match

“ContactWise is an innovative cloud-based contact center platform with advanced data driven routing engine to help companies to improve their sales, customer satisfaction and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchSheffield, United KingdomHQ recorded Sep 27, 202611-5010 contacts →

Exact match

“Dedicated Contact Centre Specialists With over 15 years’ experience in supplying contact centres we understand the needs of the contact centre market better than anyone else in…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 102 contact center workforce optimization companies based in the United Kingdom

See the full list, filter by size, metro and specialty, and access 755 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center workforce optimization companies based in the United Kingdom at a glance

As of Sep 27, 2026
32.6%Verified-email coverage
22.7Average contacts per company
11-50Median size (employees)
28.4%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
33
11-50
37
51-200
23
201-500
4
501-1,000
2
1,001-5,000
2
5,001-10,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 102 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United Kingdom whose business descriptions match “contact center workforce optimization companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 755 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center workforce optimization companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center workforce optimization companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center workforce optimization companies are there based in the United Kingdom?

RevenueBase identified 102 company matches for contact center workforce optimization companies associated with the United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

RESQ tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center workforce optimization companies?

London leads with 29 company records, followed by Glasgow (7) and Manchester (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 755 professional contacts with verified work emails tracked across these 102 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.