Company lists · Data refreshed September 2026
Top 25 Contact center workforce optimization companies based in Brazil
RevenueBase identified 70 contact center workforce optimization companies headquartered in Brazil as of September 2026 and tracks 6,140 professional contacts across them, including 457 with verified work emails. Sao Paulo is the largest hub.
This list covers contact center workforce optimization companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center workforce optimization companies based in Brazil
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 3,333 contacts → | ||||
Strong evidence “A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 701 contacts → | ||||
Strong evidence “A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 474 contacts → | ||||
Indirect evidence “A HOME AGENT S.A.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 261 contacts → | ||||
Strong evidence “Desde 1987 a TELEDATA é referência em soluções para contact center, conectando empresas e clientes com tecnologias omnichannel.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 173 contacts → | ||||
Indirect evidence “Somos especialistas em tecnologia para gestão de pessoas em grandes operações.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 140 contacts → | ||||
Strong evidence “Somos uma empresa de contact center, apaixonada por entregar excelência na experiência do cliente.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 137 contacts → | ||||
Strong evidence “Interaxa is a global integrator of technology solutions for Contact Centers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 93 contacts → | ||||
Partial evidence “A Ivox é uma empresa de Call Center mas que vende mais do que isso, seu conceito é a entrega de SOLUÇÕES DE ATENDIMENTO, para o cliente que precisa de eficiência através de: •…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 86 contacts → | ||||
Strong evidence “A Quality Contact Center ® é formada por uma equipe de talentos altamente qualificados compondo uma cultura com a marca da inovação e da agilidade, apontando sempre “para o foco…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 62 contacts → | ||||
Indirect evidence “A Amaro atua no mercado desde oferecendo soluções concretas para o desenvolvimento de projetos dirigidos ao atendimento de seu cliente.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 53 contacts → | ||||
Partial evidence “A XGEN é uma plataforma de atendimento omnichannel com inteligência artificial que unifica todos os canais de contato com o cliente, voz, WhatsApp, chat, e-mail e redes sociais -…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 39 contacts → | ||||
Strong evidence “A WA é uma empresa que atua desde 2002, especializada na área de Call Center e Contact Center, com Capital 100% Nacional, afiliada à ABT e certificada pela Achilles.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 31 contacts → | ||||
Strong evidence “A Wintaylor é uma empresa de tecnologia da informação com foco em Workforce Optimization, ou seja, em gerenciamento da força de trabalho das empresas.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 27 contacts → | ||||
Partial evidence “A MOAVI é a maior empresa de gestão de escalas de trabalho e workforce management (WFM) do Brasil no varejo.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 17 contacts → | ||||
Strong evidence “É uma empresa de tecnologia focada no desenvolvimento de soluções para Call Centers e Contact Centers SAC, Telemarketing, Televendas, empresas de Cobrança e de Crédito.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 17 contacts → | ||||
Partial evidence “Lançado em 2020 pela 2TH, o Argus oferece uma solução robusta e escalável para otimizar sua operação de call center e eliminar preocupações com quedas operacionais.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 16 contacts → | ||||
Strong evidence “A iBridge Technology ajuda empresas a inovar a gestão de suas centrais de contato corporativas.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 16 contacts → | ||||
Partial evidence “Há mais de 28 anos desenvolvendo soluções em TI para TELECOM visando a otimização das atividades de Call Center em empresas de diferentes segmentos.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 12 contacts → | ||||
Partial evidence “Fundada em 2010, a Hosanna Tecnologia é uma empresa especializada no desenvolvimento de soluções e softwares para Call Center, Televendas e SAC.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 8 contacts → | ||||
Indirect evidence “Empresa de Tecnologia especializada em soluções de TI para comunicação e relacionamento com clientes.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 7 contacts → | ||||
Indirect evidence “A Synapsis é composta por agentes de atendimento, cujo perfil profissional é desenhado de acordo com as particularidades de cada campanha.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 7 contacts → | ||||
Strong evidence “Somos a CX Contact, empresa formada pela união de duas empresas do setor de Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 6 contacts → | ||||
Indirect evidence “A istmo foi fundada em 1996 para atender ao mercado corporativo com serviços consultivos inicialmente em redes locais e corporativas.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 5 contacts → | ||||
Strong evidence “Teclan is a Brazilian reference in developing solutions for contact centers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 4 contacts → | ||||
Strong evidence “A SCIO é uma empresa dinâmica, conectada e visionária, que reúne experiências acumuladas através dos anos no mercado de Contact Centers e Recuperação de Crédito, utilizando a…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center workforce optimization companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names contact center workforce optimization companies.
- Partial evidence
- Its own public description names part of contact center workforce optimization companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name contact center workforce optimization companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 70 contact center workforce optimization companies based in Brazil
See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 457 reachable decision-makers.
Free signup · no credit card
Contact center workforce optimization companies based in Brazil at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 70 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center workforce optimization companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Brazil whose own description of what they do matches “contact center workforce optimization companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center workforce optimization companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among contact center workforce optimization companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 457 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Contact center workforce optimization companies by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center workforce optimization companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many contact center workforce optimization companies are there based in Brazil?
RevenueBase identified 70 contact center workforce optimization companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
TMKT, headquartered in Poa, tops this list with the largest team on record.
Which city has the most contact center workforce optimization companies?
Sao Paulo leads with 27 headquartered companies, followed by Curitiba (4) and Campinas (3).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 457 verified decision-maker contacts tracked across these 70 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
Ready to reach these companies? Verified emails and direct dials for all 70 contact center workforce optimization companies based in Brazil. Start with a free account, no credit card.
Download this list →Related lists
Contact center workforce optimization companies by geography
- Contact center workforce optimization companies based in Sao Paulo, Brazil
- Contact center workforce optimization companies based in London, United Kingdom
- Contact center workforce optimization companies based in Australia
- Contact center workforce optimization companies based in Canada
- Contact center workforce optimization companies based in France
- Contact center workforce optimization companies based in Germany
- Contact center workforce optimization companies based in India
- Contact center workforce optimization companies based in Mexico
- Contact center workforce optimization companies based in the Netherlands
- Contact center workforce optimization companies based in the Philippines
- Contact center workforce optimization companies based in South Africa
- Contact center workforce optimization companies based in Spain
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Contact center workforce optimization companies based in Sao Paulo, Brazil
- Contact center workforce optimization companies based in London, United Kingdom
- Contact center workforce optimization companies based in Australia
- Contact center workforce optimization companies based in Canada
- Contact center workforce optimization companies based in France
- Contact center workforce optimization companies based in Germany