Company lists · Data refreshed September 2026

Top 25 Contact center workforce optimization companies worldwide

RevenueBase identified 2,084 company matches for contact center workforce optimization companies worldwide as of September 2026 and tracks 91,923 professional contacts across them, including 14,883 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for contact center workforce optimization companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026. Country and city lists for contact center workforce optimization companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
2,084Companies
91,923Contacts tracked
14,883Verified emails
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The 25 largest contact center workforce optimization companies worldwide

Ranked by team size
Top 25 of 2,084 company matches for contact center workforce optimization companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMinneapolis, MN, United StatesHQ recorded Sep 27, 20265,001-10,0004,006 contacts →

Exact match

“Ceridian is now Dayforce.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchPoa, BrazilHQ recorded Sep 27, 20265,001-10,0003,333 contacts →

Exact match

“A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchMadrid, SpainHQ recorded Sep 27, 20261,001-5,0003,037 contacts →

Exact match

“Job & Talent is a world-leading AI-native platform for frontline workforce management.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchWaco, TX, United StatesHQ recorded Sep 27, 20265,001-10,0001,710 contacts →

Exact match

“Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchMahwah, NJ, United StatesHQ recorded Sep 27, 20261,001-5,0001,536 contacts →

Exact match

“DialAmerica is now Aucera.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchLondon, United KingdomHQ recorded Sep 27, 20261,001-5,0001,473 contacts →

Exact match

“Senture provides comprehensive contact center service support nationally.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchDurban, South AfricaHQ recorded Sep 27, 20261,001-5,0001,453 contacts →

Exact match

“One voice – let us be your voice.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchMadrid, SpainHQ recorded Sep 27, 2026n/a1,306 contacts →

Exact match

“At Unisono, for more than 20 years we have been working side by side with our customers across the globe to meet their demands as well as our own.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchWaltham, MA, United StatesHQ recorded Sep 27, 20261,001-5,0001,238 contacts →

Exact match

“Full Potential Solutions (FPS) is a new kind of performance-based outsourcing firm that puts culture and employees first, because we believe that happy, fulfilled teams accomplish…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchGuayaquil, EcuadorHQ recorded Sep 27, 20261,001-5,0001,225 contacts →

Exact match

“We deliver tailored Contact Center and Back Office solutions to our strategic partners, leveraging advanced technology and high quality standards to elevate customer experiences…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchHyderabad, IndiaHQ recorded Sep 27, 20261,001-5,0001,076 contacts →

Exact match

“Even the markets know that we’re the good call’!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchPlano, TX, United StatesHQ recorded Sep 27, 2026501-1,000991 contacts →

Exact match

“For 35 years, TCP Software has helped organizations engage their people by providing flexible workforce management solutions and mobile timekeeping.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchHorsham, PA, United StatesHQ recorded Sep 27, 2026501-1,000883 contacts →

Exact match

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchBoulder, CO, United StatesHQ recorded Sep 27, 20261,001-5,000878 contacts →

Exact match

“Decades of expertise distilled into innovative workforce tools.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchOrmoc City, PhilippinesHQ recorded Sep 27, 20261,001-5,000867 contacts →

Exact match

“Virtual Staffing Solutions (VSS), a Waterstone Company We are not a recruiting firm or placement agency.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchRoy, UT, United StatesHQ recorded Sep 27, 20261,001-5,000792 contacts →

Exact match

“Focus was founded in 1995.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchMunich, GermanyHQ recorded Sep 27, 2026501-1,000736 contacts →

Exact match

“At ATOSS we are shaping working environments to the benefit of companies, employees and society.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchSandy, UT, United StatesHQ recorded Sep 27, 20261,001-5,000708 contacts →

Exact match

“ClearSource at its core is a customer experience company.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchFortaleza, BrazilHQ recorded Sep 27, 20261,001-5,000701 contacts →

Exact match

“A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 2026201-500608 contacts →

Exact match

“SnapCare delivers smarter workforce solutions across the entire continuum of care through our award-winning platform, Booker.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchMassy, FranceHQ recorded Sep 27, 2026501-1,000549 contacts →

Exact match

“Horoquartz a trois domaines d'expertise- Les solutions de gestion des temps, d'optimisation de plannings, de suivi d'activité et d'intégration avec la Paie et le SIRH- Les…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchSalisbury, NC, United StatesHQ recorded Sep 27, 2026501-1,000542 contacts →

Exact match

“We are customer service experts.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchLivonia, MI, United StatesHQ recorded Sep 27, 2026501-1,000524 contacts →

Exact match

“In October 2024, WorkForce Software was acquired by ADP, a global leader in human capital management, to enhance their global workforce solutions and lead the market in future…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchPrague, Czech RepublicHQ recorded Sep 27, 2026201-500518 contacts →

Exact match

“Elevēo is a Workforce Optimization software provider delivering simplified yet advanced solutions to solve complex contact center problems.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchColumbus, OH, United StatesHQ recorded Sep 27, 20261,001-5,000515 contacts →

Exact match

“ContactUs Communications is a U.S.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 2,084 contact center workforce optimization companies worldwide

See the full list, filter by size, metro and specialty, and access 14,883 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center workforce optimization companies worldwide at a glance

As of Sep 27, 2026
16.2%Verified-email coverage
44.1Average contacts per company
11-50Median size (employees)
1.5%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
590
11-50
673
51-200
467
201-500
153
501-1,000
85
1,001-5,000
91
5,001-10,000
14
10001+
9

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for contact center workforce optimization companies are linked below.
What qualifies
Company records worldwide whose business descriptions match “contact center workforce optimization companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 14,883 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center workforce optimization companies by location

16 lists · largest first

Every Contact center workforce optimization companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center workforce optimization companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center workforce optimization companies are there worldwide?

RevenueBase identified 2,084 company matches for contact center workforce optimization companies worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Ceridian tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most contact center workforce optimization companies?

The United States leads with 514 companies, followed by the United Kingdom (102) and India (96). Every contact center workforce optimization companies list by country and city is linked on this page.

Which city has the most contact center workforce optimization companies?

London leads with 31 company records, followed by Sao Paulo (27) and Madrid (18).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 14,883 professional contacts with verified work emails tracked across these 2,084 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.