Company lists · Data refreshed September 2026

Top 25 Contact center workforce optimization companies based in Canada

RevenueBase identified 65 company matches for contact center workforce optimization companies associated with Canada as of September 2026 and tracks 2,177 professional contacts across them, including 398 with verified work emails. Montreal is the largest hub.

This list covers company matches for contact center workforce optimization companies associated with Canada, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
65Companies
2,177Contacts tracked
398Verified emails
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The 25 largest contact center workforce optimization companies based in Canada

Ranked by team size
Top 25 of 65 company matches for contact center workforce optimization companies based in Canada, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchToronto, ON, CanadaHQ recorded Sep 27, 20261,001-5,000430 contacts →

Exact match

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchMontreal, QC, CanadaHQ recorded Sep 27, 20261,001-5,000324 contacts →

Exact match

“Atelka Enterprise Inc.(“Atelka”),is now ttec.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchToronto, ON, CanadaHQ recorded Sep 27, 202651-200105 contacts →

Exact match

“Axsium Group helps organizations around the world improve their performance by maximizing the productivity of their people.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchSherbrooke, QC, CanadaHQ recorded Sep 27, 202651-20064 contacts →

Exact match

“Notre logiciel de gestion du personnel aide les entreprises à améliorer la satisfaction et l’efficacité au travail.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchMorin-heights, QC, CanadaHQ recorded Sep 27, 2026n/a61 contacts →

Exact match

“Fondé en 1996, Services Triad est une firme conseil spécialisée dans l’accompagnement stratégique et les études touchant la gestion, les processus opérationnels ainsi que la…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchMontreal, QC, CanadaHQ recorded Sep 27, 202651-20049 contacts →

Exact match

“WorkAxle is a leading innovator in Workforce Management (WFM) solutions, designed to elevate operational efficiency and employee experiences in complex, multi-location, and highly…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchVancouver, BC, CanadaHQ recorded Sep 27, 202651-20043 contacts →

Exact match

“Celayix has been providing the best-of-breed shift management solutions since As a leading provider of employee scheduling, time and attendance, and employee communication…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchMontréal, QC, CanadaHQ recorded Sep 27, 202611-5025 contacts →

Exact match

“Established in 2003 Paxyl is a leading specialist in multimedia contact center solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchBoucherville, QC, CanadaHQ recorded Sep 27, 202651-20022 contacts →

Exact match

“Telmatik provides various call management and outsourcing services to businesses from different industries, including agriculture, energy, health, real estate, services and IT.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchPort Coquitlam, BC, CanadaHQ recorded Sep 27, 202611-5020 contacts →

Exact match

“Since 1995, we have been innovators and specialists in workforce management solutions, helping businesses control their labour costs, maximize compliance, access real-time labour…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchBurlington, ON, CanadaHQ recorded Sep 27, 202611-5019 contacts →

Exact match

“Idea Factor Inc has specialized in Omnichannel Contact Centres and Omnichannel Lead Generation, Surveys, Market Intelligence and Mystery Shopper Campaigns for more than 25 years.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchCalgary, AB, CanadaHQ recorded Sep 27, 2026201-50018 contacts →

Exact match

“Sideworx Connect, the Workforce Optimization Specialists!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchShawinigan, QC, CanadaHQ recorded Sep 27, 202651-20015 contacts →

Exact match

“Comméléo combine la gamme complète de services en centre d'appels à des solutions d'affaires novatrices et adaptées aux besoins de sa clientèle.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchSaint-jérôme, QC, CanadaHQ recorded Sep 27, 202651-20015 contacts →

Exact match

“Notre centre de contact client soutient les efforts de vente et de support à la clientèle des entreprises en proposant des solutions éprouvées en gestion des contacts clients.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchOttawa, ON, CanadaHQ recorded Sep 27, 202611-5014 contacts →

Exact match

“TASKE delivers intelligent, cloud-based contact center solutions for Amazon Connect and beyond, helping organizations reimagine customer experience while optimizing operations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchMontreal, QC, CanadaHQ recorded Sep 27, 202611-5013 contacts →

Exact match

“Merinio Workforce Automation” is a cloud based software designed to increase operational efficiency in dynamic and complex business environments.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchVancouver, BC, CanadaHQ recorded Sep 27, 202651-20012 contacts →

Exact match

“Agents Republic: Your AI-powered Global Contact Center Partner Based in Vancouver, Canada, Agents Republic specializes in delivering cutting-edge contact center solutions through…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchMontréal, QC, CanadaHQ recorded Sep 27, 202651-20010 contacts →

Exact match

“C’est avec une grande fierté que nous annonçons l’intégration de Timesphere à SIGMA-RH, marquant une étape décisive pour l'innovation en solutions RH.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchVancouver, BC, CanadaHQ recorded Sep 27, 20261-109 contacts →

Exact match

“Exploit Technology to Solve Your Business Problems The most important asset of any organization is its people!”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchBrampton, ON, CanadaHQ recorded Sep 27, 202651-2008 contacts →

Exact match

“Xentrax specializes in Customer Experience Management and Workforce Optimization solutions for the Contact Centre.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchMontreal, QC, CanadaHQ recorded Sep 27, 202611-507 contacts →

Exact match

“Oxilio est un chef de file incontournable en gestion de l'expérience client et en gestion des interactions, pour des fins d'analyse et/ou de conformité.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchToronto, ON, CanadaHQ recorded Sep 27, 202651-2007 contacts →

Exact match

“In today’s multi-channel, multi-touch world, the interaction customers have with your frontline, contact center employees (perhaps the only human interaction) has become even more…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchToronto, CanadaHQ recorded Sep 27, 202611-506 contacts →

Exact match

“Softcom provides leading technology solutions for Contact Center Business Intelligence.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchToronto, CanadaHQ recorded Sep 27, 202611-506 contacts →

Exact match

“Cinareo is an innovative SaaS solution for capacity planning that complements any WFM platform and sets a new standard for workforce planning and decision support for…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchMontreal, QC, CanadaHQ recorded Sep 27, 202651-2003 contacts →

Exact match

“Inoria (formerly Quovim C3) is the North American partner of choice actively orchestrating the evolution of contact center operations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 65 contact center workforce optimization companies based in Canada

See the full list, filter by size, metro and specialty, and access 398 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Contact center workforce optimization companies based in Canada at a glance

As of Sep 27, 2026
18.3%Verified-email coverage
33.5Average contacts per company
11-50Median size (employees)
23.1%Largest-city concentration · Montreal
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
17
11-50
20
51-200
20
201-500
3
501-1,000
2
1,001-5,000
3

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 65 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Canada whose business descriptions match “contact center workforce optimization companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 398 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center workforce optimization companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center workforce optimization companies are there based in Canada?

RevenueBase identified 65 company matches for contact center workforce optimization companies associated with Canada as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Millennium 1 Solutions tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most contact center workforce optimization companies?

Montreal leads with 15 company records, followed by Toronto (13) and Vancouver (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 398 professional contacts with verified work emails tracked across these 65 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.