Company lists · Data refreshed September 2026

Top 25 Customer service AI companies worldwide

Name: Customer service AI companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 23,933 companies tracked

RevenueBase identified 23,933 customer service AI companies worldwide as of September 2026 and tracks 1,156,543 professional contacts across them, including 257,096 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer service AI companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer service AI companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

23,933Companies

1,156,543Contacts tracked

257,096Verified emails

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The 25 largest customer service AI companies worldwide

Ranked by team size

Top 25 of 23,933 customer service AI companies worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer service AI companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Cognizant	Partial evidence	Teaneck, NJ, United StatesHQ checked Sep 28, 2026	10001+	326,658 contacts →
	Partial evidence “Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value.” Source: RevenueBase Database · checked Sep 28, 2026
2	Concentrix	Partial evidence	Newark, CA, United StatesHQ checked Sep 28, 2026	10001+	148,042 contacts →
	Partial evidence “We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real…” Source: RevenueBase Database · checked Sep 28, 2026
3	Atento	Partial evidence	Madrid, MexicoHQ checked Sep 28, 2026	10001+	77,129 contacts →
	Partial evidence “We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin…” Source: RevenueBase Database · checked Sep 28, 2026
4	Taskus	Indirect evidence	New Braunfels, TX, United StatesHQ checked Sep 28, 2026	10001+	30,686 contacts →
	Indirect evidence “TaskUs delivers outsourced digital services that power the companies shaping the future.” Source: RevenueBase Database · checked Sep 28, 2026
5	HGS	Partial evidence	Chicago, IL, United StatesHQ checked Sep 28, 2026	10001+	24,115 contacts →
	Partial evidence “HGS is a global provider of technology, AI, and business services, helping organizations transform with confidence.” Source: RevenueBase Database · checked Sep 28, 2026
6	Publicis Sapient	Partial evidence	Boston, MA, United StatesHQ checked Sep 28, 2026	10001+	20,235 contacts →
	Partial evidence “Publicis Sapient is a technology company that provides enterprise AI platforms and services.” Source: RevenueBase Database · checked Sep 28, 2026
7	AEC	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 28, 2026	10001+	20,095 contacts →
	Indirect evidence “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Source: RevenueBase Database · checked Sep 28, 2026
8	FPT Software	Indirect evidence	Hanoi, VietnamHQ checked Sep 28, 2026	10001+	20,042 contacts →
	Indirect evidence “FPT Software is a global technology and IT services provider headquartered in Vietnam, with USD 1.34 billion in revenue (2025) and over employees in 30+ countries.” Source: RevenueBase Database · checked Sep 28, 2026
9	IQOR	Partial evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 28, 2026	10001+	17,310 contacts →
	Partial evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 28, 2026
10	IBEX	Partial evidence	Washington, DC, United StatesHQ checked Sep 28, 2026	10001+	15,457 contacts →
	Partial evidence “ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Source: RevenueBase Database · checked Sep 28, 2026
11	Startek	Partial evidence	Denver, United StatesHQ checked Sep 28, 2026	10001+	14,976 contacts →
	Partial evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 28, 2026
12	NICE	Partial evidence	Hoboken, NJ, United StatesHQ checked Sep 28, 2026	5,001-10,000	10,721 contacts →
	Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 28, 2026
13	RWS Group	Indirect evidence	Maidenhead, United KingdomHQ checked Sep 28, 2026	5,001-10,000	9,843 contacts →
	Indirect evidence “Welcome to RWS!” Source: RevenueBase Database · checked Sep 28, 2026
14	Intouchcx	Indirect evidence	Winnipeg, MB, CanadaHQ checked Sep 28, 2026	10001+	8,992 contacts →
	Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 28, 2026
15	Valuelabs	Partial evidence	Hyderabad, United StatesHQ checked Sep 28, 2026	5,001-10,000	8,506 contacts →
	Partial evidence “Founded in 1997, ValueLabs is a global Agentic AI services company.” Source: RevenueBase Database · checked Sep 28, 2026
16	24 7.ai	Strong evidence	Campbell, CA, United StatesHQ checked Sep 28, 2026	10001+	8,461 contacts →
	Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 28, 2026
17	Ison Xperiences	Indirect evidence	Dubai, United Arab EmiratesHQ checked Sep 28, 2026	10001+	7,986 contacts →
	Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 28, 2026
18	Genesys	Partial evidence	Menlo Park, CA, United StatesHQ checked Sep 28, 2026	5,001-10,000	7,347 contacts →
	Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 28, 2026
19	Zendesk	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 28, 2026	5,001-10,000	6,628 contacts →
	Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 28, 2026
20	Turkcell Global Bilgi	Indirect evidence	Beyoglu, TürkiyeHQ checked Sep 28, 2026	10001+	6,167 contacts →
	Indirect evidence “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Source: RevenueBase Database · checked Sep 28, 2026
21	Fractal	Partial evidence	New York, United StatesHQ checked Sep 28, 2026	5,001-10,000	6,154 contacts →
	Partial evidence “Fractal is a publicly listed global enterprise AI company with a vision to power every human decision in the enterprise.” Source: RevenueBase Database · checked Sep 28, 2026
22	Qualfon	Partial evidence	Highland Park, MI, United StatesHQ checked Sep 28, 2026	10001+	5,840 contacts →
	Partial evidence “Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.” Source: RevenueBase Database · checked Sep 28, 2026
23	24-7 Intouch	Strong evidence	Winnipeg, MB, CanadaHQ checked Sep 28, 2026	10001+	5,770 contacts →
	Strong evidence “Global leader in digital customer experience management, back office processing, trust and safety, and AI services.” Source: RevenueBase Database · checked Sep 28, 2026
24	Evalueserve	Partial evidence	Zug, SwitzerlandHQ checked Sep 28, 2026	5,001-10,000	5,633 contacts →
	Partial evidence “Evalueserve is a global Domain-led AI services company.” Source: RevenueBase Database · checked Sep 28, 2026
25	Fusion CX	Partial evidence	Norcross, GA, United StatesHQ checked Sep 28, 2026	10001+	4,785 contacts →
	Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service AI companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service AI companies.
Partial evidence: Its own public description names part of customer service AI companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service AI companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 23,933 customer service AI companies worldwide

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Customer service AI companies worldwide at a glance

As of Sep 28, 2026

22.2%Verified-email coverage

48.3Average contacts per company

1-10Median size (employees)

2.6%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

16,473

11-50

5,383

51-200

1,332

201-500

367

501-1,000

126

1,001-5,000

140

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service AI companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer service AI companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “customer service AI companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service AI companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service AI companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 257,096 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service AI companies by location

112 lists · largest first

Every Customer service AI companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service AI companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service AI companies are there worldwide?

RevenueBase identified 23,933 customer service AI companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Cognizant, headquartered in Teaneck, tops this list with the largest team on record.

Which country has the most customer service AI companies?

The United States leads with 4,260 companies, followed by India (2,177) and the United Kingdom (1,120). Every customer service AI companies list by country and city is linked on this page.

Which city has the most customer service AI companies?

London leads with 627 headquartered companies, followed by San Francisco (318) and Dubai (281).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 257,096 verified decision-maker contacts tracked across these 23,933 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.