Company lists · Data refreshed September 2026

Top 25 Customer service AI companies based in New York, United States

Name: Customer service AI companies based in New York, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 274 companies tracked

RevenueBase identified 274 company matches for customer service AI companies associated with New York, United States as of September 2026 and tracks 21,688 professional contacts across them, including 9,916 with verified work emails. Across the United States, San Francisco is the largest hub for this category (316 companies); New York follows with 299.

This list covers company matches for customer service AI companies associated with New York, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built

274Companies

21,688Contacts tracked

9,916Verified emails

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The 25 largest customer service AI companies based in New York, United States

Ranked by team size

Top 25 of 274 company matches for customer service AI companies based in New York, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Fractal	Exact match	New York, United StatesHQ recorded Sep 28, 2026	5,001-10,000	6,154 contacts →
	Exact match “Fractal is a publicly listed global enterprise AI company with a vision to power every human decision in the enterprise.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	4,513 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3	Netscribes	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	501-1,000	1,480 contacts →
	Exact match “Netscribes is a global AI-driven firm that helps firms with insights, automation and innovation.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4	Liveperson	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	501-1,000	1,248 contacts →
	Exact match “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5	Sutherland Global Collection Services LLC	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	n/a	937 contacts →
	Exact match “SUTHERLAND GLOBAL COLLECTION SERVICES LLC is a financial services company based out of 295 MADISON AVE, New York, New York, United States.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6	Aircall	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	501-1,000	804 contacts →
	Exact match “The collaborative, AI-powered platform for customer conversations.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7	Elevenlabs	Exact match	New York, United StatesHQ recorded Sep 28, 2026	n/a	679 contacts →
	Exact match “Research Lab.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8	Symphony	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	201-500	490 contacts →
	Exact match “Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9	ASAPP	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	201-500	310 contacts →
	Exact match “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10	Botify	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	201-500	253 contacts →
	Exact match “Botify’s AI search solutions give brands the power to be found everywhere, by consumers, bots, and agents alike.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11	Druid AI	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	194 contacts →
	Exact match “Druid AI helps enterprises work smarter with human-centric, agent-based AI that actually works.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12	Zero Variance By Ubiquity	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	1,001-5,000	171 contacts →
	Exact match “Zero Variance by Ubiquity is a leader in Contact Center Solutions, specializing in BPOaaS, AI Technology, CX Services, Business Intelligence, Data Analytics, and QA Professional…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13	AVOCA	Exact match	New York, United StatesHQ recorded Sep 28, 2026	51-200	112 contacts →
	Exact match “Avoca is the AI front office built for service businesses.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14	REGAL	Exact match	New York, United StatesHQ recorded Sep 28, 2026	51-200	95 contacts →
	Exact match “Regal is the AI Agent Platform for enterprise CX.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15	Instalily AI	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	91 contacts →
	Exact match “Humans + InstaLILY = Superhuman Teams.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16	Wiserbrand	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	80 contacts →
	Exact match “Born in 2015 as an e-commerce solutions provider, WiserBrand has become the trusted partner for enterprises driving AI-powered transformations.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17	Pypestream	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	75 contacts →
	Exact match “Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18	Redroute	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	51-200	58 contacts →
	Exact match Recorded description not available. Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19	Slang AI	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	55 contacts →
	Exact match “Slang AI transforms how full-service restaurants manage their phones, turning every conversation into a revenue opportunity.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20	Siena AI	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	49 contacts →
	Exact match “Empowering brands with empathic AI agents that automate customer interactions, drive revenue, and turn conversations into actionable insights.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21	moveo.ai	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	48 contacts →
	Exact match “Moveo [MO-ve-oh] To set in motion Moveo.AI was founded in 2020 to make complex AI technology accessible and useful for enterprises.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22	Insait	Exact match	New York, United StatesHQ recorded Sep 28, 2026	51-200	40 contacts →
	Exact match “Insait is revenue-generating conversational AI for enterprises where customer interactions drive revenue, including the most regulated industries in the world.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23	Tymely	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	37 contacts →
	Exact match “Tymely is the first Tribal Intelligence AI- a customer service AI agent that fully resolves +70% of support tickets - without compromising quality.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24	Promethistai	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	35 contacts →
	Exact match “At PromethistAI, we are pioneering the next generation of Conversational AI technology and digital workforce solutions.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25	Frontdesk	Exact match	New York, NY, United StatesHQ recorded Sep 28, 2026	11-50	32 contacts →
	Exact match “Frontdesk is the AI receptionist and 24/7 AI answering service trusted by thousands of Small Businesses (SMBs) across the United States and worldwide.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer service AI companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 274 customer service AI companies based in New York, United States

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Customer service AI companies based in New York, United States at a glance

As of Sep 28, 2026

45.7%Verified-email coverage

79.2Average contacts per company

1-10Median size (employees)

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

140

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 274 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with New York, United States whose business descriptions match “customer service AI companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 9,916 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer service AI companies by metro in the United States

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service AI companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service AI companies are there based in New York, United States?

RevenueBase identified 274 company matches for customer service AI companies associated with New York, United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Fractal tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most customer service AI companies?

San Francisco leads the United States with 316 company records, followed by New York (299) and Miami (156).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 9,916 professional contacts with verified work emails tracked across these 274 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.