Company lists · Data refreshed September 2026
Top 25 Customer journey mapping companies worldwide
RevenueBase identified 1,047 customer journey mapping companies worldwide as of September 2026 and tracks 12,213 professional contacts across them, including 3,329 with verified work emails. The United States is the largest market and London the largest hub.
This list covers customer journey mapping companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026. Country and city lists for customer journey mapping companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer journey mapping companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,279 contacts → | ||||
Indirect evidence “A Concilig construiu uma reputação inquestionável com grandes empresas brasileiras por ser embasada por muita tecnologia e por eficácia na prestação de serviços que oferece.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,250 contacts → | ||||
Partial evidence “Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 3 | 612 contacts → | ||||
Partial evidence “CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 4 | 533 contacts → | ||||
Indirect evidence “QDegrees Services, we are a business consulting and product innovation company.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 5 | 389 contacts → | ||||
Indirect evidence “Somos uma tech company.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 6 | 229 contacts → | ||||
Strong evidence “As one of the leading digital service providers for customer experience und commerce in Germany, the Plan.Net Group conceptualises and implements data-driven customer journeys for…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 7 | 212 contacts → | ||||
Partial evidence “SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 8 | 205 contacts → | ||||
Indirect evidence “We build interactive experiences by combining strategic vision, product innovation, design, emerging technologies, and superior digital marketing.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 9 | 199 contacts → | ||||
Indirect evidence “Welcome to Human Factors International, leaders of experience-led business transformations.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 10 | 183 contacts → | ||||
Indirect evidence “Marketing direto” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 11 | 179 contacts → | ||||
Partial evidence “Bold Orange is a leading customer experience agency supporting brands with end-to-end CX needs, inclusive of experience strategy and design, performance marketing and digital…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 12 | 171 contacts → | ||||
Indirect evidence “est de transformer l’expérience client en plaçant l’humain au cœur des stratégies * est notre capacité à travailler avec et pour nos clients, en construisant des relations…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 13 | 155 contacts → | ||||
Strong evidence “Customer Journey Consulting” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 14 | 155 contacts → | ||||
Indirect evidence “Transformamos tecnologia em estratégia de relacionamento A Smart NX é uma empresa especializada em consultoria em experiência do cliente e soluções omnichannel.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 15 | 148 contacts → | ||||
Indirect evidence “Innovate ideas, impactful results.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 16 | 143 contacts → | ||||
Strong evidence “Somos a única plataforma de Customer Experience Journey do mercado, indo muito além do conversacional.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 17 | 132 contacts → | ||||
Partial evidence “CX Lavender are Customer Growth Experts.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 18 | 108 contacts → | ||||
Partial evidence “For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 19 | 108 contacts → | ||||
Strong evidence “Providing a bespoke journey mapping service and digitally connected technology platforms to link demand and supply to fulfil the customer needs across industries such as…” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 20 | 100 contacts → | ||||
Strong evidence “Bluerank is a customer journey digital agency.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 21 | 99 contacts → | ||||
Partial evidence “Change is a Customer Experience provider with a unique business model.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 22 | 97 contacts → | ||||
Strong evidence “TheyDo is the enterprise platform for Journey Management and experience intelligence, helping the world’s leading brands turn customer complexity into measurable growth.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 23 | 92 contacts → | ||||
Strong evidence “We are customer experience experts, working with our clients on bespoke strategies to engage customers along the entire customer journey.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 24 | 87 contacts → | ||||
Indirect evidence “Há 12 anos trabalhamos a experiência de clientes reais em inteligência aplicada aos negócios.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
| 25 | 77 contacts → | ||||
Partial evidence “At Tap CXM, we believe businesses do best when they focus on customer experience.” Source: RevenueBase Database · checked Sep 19, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey mapping companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer journey mapping companies.
- Partial evidence
- Its own public description names part of customer journey mapping companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer journey mapping companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 1,047 customer journey mapping companies worldwide
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Customer journey mapping companies worldwide at a glance
As of Sep 19, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer journey mapping companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “customer journey mapping companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer journey mapping companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 3,329 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer journey mapping companies by location
8 lists · largest firstEvery Customer journey mapping companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Customer journey mapping companies based in the United States183
- Customer journey mapping companies based in the United Kingdom115
- Customer journey mapping companies based in Brazil68
- Customer journey mapping companies based in the Netherlands63
- Customer journey mapping companies based in Australia57
- Customer journey mapping companies based in France49
- Customer journey mapping companies based in Canada33
- Customer journey mapping companies based in Germany29
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer journey mapping companies are there worldwide?
RevenueBase identified 1,047 customer journey mapping companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Concilig, headquartered in Bauru, tops this list with the largest team on record.
Which country has the most customer journey mapping companies?
The United States leads with 183 companies, followed by the United Kingdom (115) and Brazil (68). Every customer journey mapping companies list by country and city is linked on this page.
Which city has the most customer journey mapping companies?
London leads with 42 headquartered companies, followed by Sao Paulo (27) and Paris (21).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,329 verified decision-maker contacts tracked across these 1,047 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.