Company lists · Data refreshed September 2026

Top 24 Customer journey mapping companies based in Australia

RevenueBase identified 57 company matches for customer journey mapping companies associated with Australia as of September 2026 and tracks 433 professional contacts across them, including 117 with verified work emails. Sydney is the largest hub.

This list covers company matches for customer journey mapping companies associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 19, 2026 How this list was built
57Companies
433Contacts tracked
117Verified emails
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The 24 largest customer journey mapping companies based in Australia

Ranked by team size
Top 24 of 57 company matches for customer journey mapping companies based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchUltimo, AustraliaHQ recorded Sep 19, 202651-200132 contacts →

Exact match

“CX Lavender are Customer Growth Experts.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
2Exact matchCremorne, AustraliaHQ recorded Sep 19, 202651-20044 contacts →

Exact match

“Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
3Exact matchSydney, AustraliaHQ recorded Sep 19, 202651-20030 contacts →

Exact match

“Idea Science is now part of the Nexifi Group!”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
4Exact matchSydney, AustraliaHQ recorded Sep 19, 202611-5027 contacts →

Exact match

“The Strategy Group’s expertise sits at the nexus between the corporate, entrepreneurial and academic worlds.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
5Exact matchSydney, AustraliaHQ recorded Sep 19, 20261-1020 contacts →

Exact match

“Zuni is an independent Strategy Consultancy, based in Sydney, but working across Australia.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
6Exact matchSydney, AustraliaHQ recorded Sep 19, 202611-5012 contacts →

Exact match

“Adora helps world-class teams like Canva, Replit, Linktree, Granola and Chess.com visualize and improve their entire product experience.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
7Exact matchMosman, AustraliaHQ recorded Sep 19, 20261-106 contacts →

Exact match

“Musketeers are Customer Experience (CX) and Employee Experience (EX) designers.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
8Exact matchSydney, AustraliaHQ recorded Sep 19, 202611-504 contacts →

Exact match

“Transform your Customer Experience with traCXio, the ultimate online CX management solution.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
9Exact matchMelbourne, AustraliaHQ recorded Sep 19, 20261-104 contacts →

Exact match

“At CXD Labs, we help companies focus on improving their customer and employee experience by identifying the right problem, develop the right solution, and monitor the right…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
10Exact matchManly, AustraliaHQ recorded Sep 19, 20261-103 contacts →

Exact match

“At Carter², our world is built around one thing - your customer.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
11Exact matchAdelaide, AustraliaHQ recorded Sep 19, 20261-102 contacts →

Exact match

“Dunluce Associates exists to deliver an improved customer experience and a step change in performance, in a rapid and sustainable way.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
12Exact matchSydney, AustraliaHQ recorded Sep 19, 20261-102 contacts →

Exact match

“Virtual CX is a customer centred consulting firm specializing in establishing a Customer Experience (CX) strategy that will drive your business growth and success.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
13Exact matchSydney, AustraliaHQ recorded Sep 19, 20261-102 contacts →

Exact match

“We help B2B organisations better understand customers, create powerful connections and nurture their journey.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
14Exact matchMelbourne, AustraliaHQ recorded Sep 19, 20261-102 contacts →

Exact match

“customer experience / journey specialists - passionate about creating positive workplace cultures in the healthcare space - solutions specialists”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
15Exact matchMelbourne, AustraliaHQ recorded Sep 19, 20261-102 contacts →

Exact match

“Contemporary customer expectation spans over product and service quality but the experience interacting with a brand.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
16Exact matchSydney, AustraliaHQ recorded Sep 19, 20261-102 contacts →

Exact match

“Welcome to Thursday Group, where we believe in unlocking the potential of every organisation, big or small, to make a lasting impact in their industry.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
17Exact matchFrewville, AustraliaHQ recorded Sep 19, 20261-101 contacts →

Exact match

“Expy designs and implements data-driven strategies with a human focus to achieve exceptional standards of customer experience (CX) across all performance areas through- Unpacking…”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
18Exact matchAdelaide, AustraliaHQ recorded Sep 19, 20261-101 contacts →

Exact match

“In today's ever-changing market, understanding and addressing Customers' needs and wants is not just important, it's essential for a business's survival and success.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
19Exact matchAustraliaHQ recorded Sep 19, 20261-101 contacts →

Exact match

“We are an experience and service design company.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
20Exact matchNew England, AustraliaHQ recorded Sep 19, 20261-101 contacts →

Exact match

“design thinking customer journeys ethnographic research usability testing CRM implementation program management”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
21Exact matchMelbourne, AustraliaHQ recorded Sep 19, 20261-101 contacts →

Exact match

“FoxCX is a Customer Experience consultancy led by Laurence Fox.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
22Exact matchMelbourne, AustraliaHQ recorded Sep 19, 20261-101 contacts →

Exact match

“Freeform is a customer experience research and strategy firm.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
23Exact matchSydney, AustraliaHQ recorded Sep 19, 20261-101 contacts →

Exact match

“Every snowflake is different, so is every customer you have.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase
24Exact matchMelbourne, AustraliaHQ recorded Sep 19, 20261-101 contacts →

Exact match

“CX Loop helps businesses understand the importance of closing the loop on Customer Experience by designing services connecting customer, processes, and technology.”

Recorded in the RevenueBase company graph · Sep 19, 2026 · View company records in RevenueBase

Showing 24 of 57 customer journey mapping companies based in Australia

See the full list, filter by size, metro and specialty, and access 117 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer journey mapping companies based in Australia at a glance

As of Sep 19, 2026
27.0%Verified-email coverage
7.6Average contacts per company
1-10Median size (employees)
36.8%Largest-city concentration · Sydney
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
46
11-50
7
51-200
4

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 57 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “customer journey mapping companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 117 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer journey mapping companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer journey mapping companies are there based in Australia?

RevenueBase identified 57 company matches for customer journey mapping companies associated with Australia as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

CX Lavender tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer journey mapping companies?

Sydney leads with 21 company records, followed by Melbourne (11) and Adelaide (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 117 professional contacts with verified work emails tracked across these 57 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.