Company lists · Data refreshed September 2026

Top 25 Customer journey mapping companies based in the United Kingdom

RevenueBase identified 115 customer journey mapping companies headquartered in the United Kingdom as of September 2026 and tracks 941 professional contacts across them, including 336 with verified work emails. London is the largest hub.

This list covers customer journey mapping companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
115Companies
941Contacts tracked
336Verified emails
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The 25 largest customer journey mapping companies based in the United Kingdom

Ranked by team size
Top 25 of 115 customer journey mapping companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey mapping companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceLondon, United KingdomHQ checked Sep 19, 202651-20092 contacts →

Strong evidence

“We are customer experience experts, working with our clients on bespoke strategies to engage customers along the entire customer journey.”

Source: RevenueBase Database · checked Sep 19, 2026
2Partial evidenceLondon, United KingdomHQ checked Sep 19, 202651-20077 contacts →

Partial evidence

“At Tap CXM, we believe businesses do best when they focus on customer experience.”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceCheltenham, United KingdomHQ checked Sep 19, 202611-5068 contacts →

Partial evidence

“Nerv is an agency specialising in customer experience and content marketing.”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceLondon, United KingdomHQ checked Sep 19, 202651-20050 contacts →

Partial evidence

“insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland.”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceCowes, United KingdomHQ checked Sep 19, 202611-5036 contacts →

Partial evidence

“At In2action, we believe in delivering out of this world customer experiences.”

Source: RevenueBase Database · checked Sep 19, 2026
6Strong evidenceLondon, United KingdomHQ checked Sep 19, 202611-5035 contacts →

Strong evidence

“ActionRocket specialise in creative ideas, focus on strategic thinking and know all there is to know about building customer journeys across every digital touchpoint.”

Source: RevenueBase Database · checked Sep 19, 2026
7Partial evidenceLondon, United KingdomHQ checked Sep 19, 202651-20033 contacts →

Partial evidence

“KPMG Nunwood specialises in customer experience improvement.”

Source: RevenueBase Database · checked Sep 19, 2026
8Indirect evidenceFarnham, United KingdomHQ checked Sep 19, 202611-5017 contacts →

Indirect evidence

“Welcome to The Studio.”

Source: RevenueBase Database · checked Sep 19, 2026
9Strong evidenceLondon, United KingdomHQ checked Sep 19, 202611-5017 contacts →

Strong evidence

“At TribeCX, we work with organisations to focus effort where it matters most: the customer, colleague, and partner journeys that reduce cost, grow revenue, and improve retention.”

Source: RevenueBase Database · checked Sep 19, 2026
10Indirect evidenceGuildford, United KingdomHQ checked Sep 19, 202611-5017 contacts →

Indirect evidence

“HELLO….”

Source: RevenueBase Database · checked Sep 19, 2026
11Indirect evidenceLondon, United KingdomHQ checked Sep 19, 202651-20016 contacts →

Indirect evidence

“VCL is a global consulting firm that stands as the hub for technology, design, and entrepreneurial talent.”

Source: RevenueBase Database · checked Sep 19, 2026
12Partial evidenceLondon, United KingdomHQ checked Sep 19, 202611-5014 contacts →

Partial evidence

“WAE is a leading global service design practice that delivers transformation by putting the customer at the heart of the business.”

Source: RevenueBase Database · checked Sep 19, 2026
13Indirect evidenceLondon, United KingdomHQ checked Sep 19, 20261-1010 contacts →

Indirect evidence

“We take you from,'Digital what now?' right through to growing leads and sales, using our Quick Fox method that's tried and tested.”

Source: RevenueBase Database · checked Sep 19, 2026
14Partial evidenceLondon, United KingdomHQ checked Sep 19, 202611-509 contacts →

Partial evidence

“Based in the UK, Voxal is a consulting company delivering management and customer experience (strategy advice, training, measurement, data analysis) consulting services to…”

Source: RevenueBase Database · checked Sep 19, 2026
15Strong evidenceLondon, United KingdomHQ checked Sep 19, 202611-509 contacts →

Strong evidence

“Award-winning customer journey experts focused on creating unique customer experiences and environments.”

Source: RevenueBase Database · checked Sep 19, 2026
16Partial evidenceDuffield, United KingdomHQ checked Sep 19, 202611-508 contacts →

Partial evidence

Customer Plus is an award-winning customer experience consultancy.”

Source: RevenueBase Database · checked Sep 19, 2026
17Strong evidenceWorcester, United KingdomHQ checked Sep 19, 20261-108 contacts →

Strong evidence

“We’re a customer journey marketing agency with a mission to help make the process of acquiring and retaining customers as easy and streamlined as possible.”

Source: RevenueBase Database · checked Sep 19, 2026
18Partial evidenceChirk, United KingdomHQ checked Sep 19, 20261-107 contacts →

Partial evidence

“We bring to life your customer service aspirations.”

Source: RevenueBase Database · checked Sep 19, 2026
19Strong evidenceLondon, United KingdomHQ checked Sep 19, 20261-107 contacts →

Strong evidence

“InnerTrends specializes in Customer Journey Data Analysis for SaaS companies.”

Source: RevenueBase Database · checked Sep 19, 2026
20Strong evidenceLondon, United KingdomHQ checked Sep 19, 20261-106 contacts →

Strong evidence

“Creating Automated Customer Journeys We recognise that business owners are really good at their skill, or trade or profession and that they can struggle with the actual running…”

Source: RevenueBase Database · checked Sep 19, 2026
21Indirect evidenceLondon, United KingdomHQ checked Sep 19, 20261-106 contacts →

Indirect evidence

“Founded in 2013 by designer Mario Stipetic, Super Super is a CX research, consultancy, and design agency based in London and Zagreb, Croatia.”

Source: RevenueBase Database · checked Sep 19, 2026
22Partial evidenceCambridgeshire, United KingdomHQ checked Sep 19, 20261-104 contacts →

Partial evidence

“We are a People Experience Consultancy helping businesses enhance their customer and employee experience through better people experience strategies.”

Source: RevenueBase Database · checked Sep 19, 2026
23Partial evidenceLondon, United KingdomHQ checked Sep 19, 20261-104 contacts →

Partial evidence

“Delivering great customer service is a science in itself.”

Source: RevenueBase Database · checked Sep 19, 2026
24Strong evidenceMilton Keynes, United KingdomHQ checked Sep 19, 20261-104 contacts →

Strong evidence

Customer Experience Agency - here for all your CX needs.~Customer Journey Mapping ~Customer Experience Strategy Creation ~Customer Facing Programme/Project Implementation…”

Source: RevenueBase Database · checked Sep 19, 2026
25Strong evidenceLondon, United KingdomHQ checked Sep 19, 20261-103 contacts →

Strong evidence

Journify is an AI-powered platform that helps businesses track, map, and optimise customer journeys, without needing a team of analysts or a complex setup.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 25 of 115 customer journey mapping companies based in the United Kingdom

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Customer journey mapping companies based in the United Kingdom at a glance

As of Sep 19, 2026
35.7%Verified-email coverage
8.2Average contacts per company
1-10Median size (employees)
36.5%Largest-city concentration · London
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
88
11-50
19
51-200
6
1,001-5,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 115 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer journey mapping companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer journey mapping companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 336 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey mapping companies by metro

  • Customer journey mapping companies in London42

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey mapping companies are there based in the United Kingdom?

RevenueBase identified 115 customer journey mapping companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Circlesquare, headquartered in London, tops this list with the largest team on record.

Which city has the most customer journey mapping companies?

London leads with 42 headquartered companies, followed by Cheltenham (4) and Leeds (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 336 verified decision-maker contacts tracked across these 115 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.