Company lists · Data refreshed October 2026

Top 25 Conversation intelligence solutions providers for contact centers worldwide

Name: Conversation intelligence solutions providers for contact centers worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Oct 19, 2026 6,055 companies tracked

RevenueBase identified 6,055 company matches for conversation intelligence solutions providers for contact centers worldwide as of October 2026 and tracks 357,720 professional contacts across them, including 55,531 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers company matches for conversation intelligence solutions providers for contact centers worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 19, 2026. Country and city lists for conversation intelligence solutions providers for contact centers follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 19, 2026 How this list was built

6,055Companies

357,720Contacts tracked

55,531Verified emails

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The 25 largest conversation intelligence solutions providers for contact centers worldwide

Ranked by team size

Top 25 of 6,055 company matches for conversation intelligence solutions providers for contact centers worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Sitel Group	Exact match	Miami, FL, United StatesHQ recorded Oct 19, 2026	10001+	37,557 contacts →
	Exact match “Foundever™ is a global leader in the customer experience (CX) industry.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
2	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Oct 19, 2026	10001+	19,926 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
3	Startek	Exact match	Denver, United StatesHQ recorded Oct 19, 2026	10001+	15,873 contacts →
	Exact match “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
4	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Oct 19, 2026	10001+	8,954 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
5	Turkcell Global Bilgi	Exact match	Beyoglu, TürkiyeHQ recorded Oct 19, 2026	10001+	6,674 contacts →
	Exact match “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
6	Ringcentral	Exact match	Belmont, CA, United StatesHQ recorded Oct 19, 2026	5,001-10,000	6,655 contacts →
	Exact match “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
7	Afni, INC	Exact match	Bloomington, IL, United StatesHQ recorded Oct 19, 2026	10001+	6,507 contacts →
	Exact match “When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
8	Call Center Services International	Exact match	San Diego, CA, United StatesHQ recorded Oct 19, 2026	1,001-5,000	4,682 contacts →
	Exact match “CCSI specializes in high‑performance, cost‑efficient contact center solutions supported by a world‑class bilingual workforce and state‑of‑the‑art infrastructure in Mexico.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
9	Continuum Global Solutions	Exact match	Dallas, TX, United StatesHQ recorded Oct 19, 2026	5,001-10,000	4,646 contacts →
	Exact match “With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
10	Sercom	Exact match	Taboão Da Serra, BrazilHQ recorded Oct 19, 2026	5,001-10,000	4,099 contacts →
	Exact match “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
11	Verint	Exact match	Melville, NY, United StatesHQ recorded Oct 19, 2026	5,001-10,000	3,983 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
12	TMKT	Exact match	Poa, BrazilHQ recorded Oct 19, 2026	5,001-10,000	3,636 contacts →
	Exact match “A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
13	Telvista	Exact match	Dallas, TX, United StatesHQ recorded Oct 19, 2026	1,001-5,000	3,352 contacts →
	Exact match “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
14	Comviva	Exact match	Gurgaon, IndiaHQ recorded Oct 19, 2026	1,001-5,000	3,349 contacts →
	Exact match “Comviva empowers organizations to drive transformative growth with measurable business impact.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
15	SINCH	Exact match	Stockholm, SwedenHQ recorded Oct 19, 2026	1,001-5,000	3,072 contacts →
	Exact match “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
16	Etech Global Services	Exact match	Nacogdoches, TX, United StatesHQ recorded Oct 19, 2026	1,001-5,000	2,974 contacts →
	Exact match “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
17	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Oct 19, 2026	1,001-5,000	2,764 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
18	8x8	Exact match	Campbell, CA, United StatesHQ recorded Oct 19, 2026	1,001-5,000	2,493 contacts →
	Exact match “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
19	Vemsertahto	Exact match	Goiania, BrazilHQ recorded Oct 19, 2026	5,001-10,000	2,326 contacts →
	Exact match “Somos a Tahto, uma empresa referência em soluções de CX e BPO.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
20	Op360 Officepartners360	Exact match	Ridgefield, CT, United StatesHQ recorded Oct 19, 2026	1,001-5,000	2,111 contacts →
	Exact match “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
21	Quantanite	Exact match	London, United KingdomHQ recorded Oct 19, 2026	1,001-5,000	1,981 contacts →
	Exact match “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
22	Support Services Group	Exact match	Waco, TX, United StatesHQ recorded Oct 19, 2026	5,001-10,000	1,961 contacts →
	Exact match “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
23	UNIFY	Exact match	Munich, GermanyHQ recorded Oct 19, 2026	5,001-10,000	1,937 contacts →
	Exact match “Unify is now part of Mitel!” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
24	Infocision Management Corporation	Exact match	Akron, OH, United StatesHQ recorded Oct 19, 2026	1,001-5,000	1,902 contacts →
	Exact match “InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
25	ADM Value	Exact match	Issy Les Moulineaux, FranceHQ recorded Oct 19, 2026	5,001-10,000	1,772 contacts →
	Exact match “Filiale du groupe Tessi, nous disposons d'un portefeuille de solutions qui nous rend totalement unique sur le marché, du -'.” Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “conversation intelligence solutions providers for contact centers”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 6,055 conversation intelligence solutions providers for contact centers worldwide

See the full list, filter by size, metro and specialty, and access 55,531 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Conversation intelligence solutions providers for contact centers worldwide at a glance

As of Oct 19, 2026

15.5%Verified-email coverage

59.1Average contacts per company

11-50Median size (employees)

2.8%Largest-city concentration · Sao Paulo

Oct 19, 2026Page data refreshed

Companies by employee count

1-10

1,977

11-50

2,122

51-200

1,166

201-500

383

501-1,000

168

1,001-5,000

181

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for conversation intelligence solutions providers for contact centers are linked below.
What qualifies: Company records worldwide whose business descriptions match “conversation intelligence solutions providers for contact centers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 55,531 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on October 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Conversation intelligence solutions providers for contact centers by location

45 lists · largest first

Every Conversation intelligence solutions providers for contact centers list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “conversation intelligence solutions providers for contact centers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many conversation intelligence solutions providers for contact centers are there worldwide?

RevenueBase identified 6,055 company matches for conversation intelligence solutions providers for contact centers worldwide as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sitel Group tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most conversation intelligence solutions providers for contact centers?

The United States leads with 1,062 companies, followed by Brazil (470) and India (378). Every conversation intelligence solutions providers for contact centers list by country and city is linked on this page.

Which city has the most conversation intelligence solutions providers for contact centers?

Sao Paulo leads with 167 company records, followed by London (89) and New York (49).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 55,531 professional contacts with verified work emails tracked across these 6,055 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.