Company lists · Data refreshed October 2026

Top 25 Conversation intelligence solutions providers for contact centers based in Italy

RevenueBase identified 109 company matches for conversation intelligence solutions providers for contact centers associated with Italy as of October 2026 and tracks 2,381 professional contacts across them, including 455 with verified work emails. Milan is the largest hub.

This list covers company matches for conversation intelligence solutions providers for contact centers associated with Italy, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 19, 2026 How this list was built
109Companies
2,381Contacts tracked
455Verified emails
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The 25 largest conversation intelligence solutions providers for contact centers based in Italy

Ranked by team size
Top 25 of 109 company matches for conversation intelligence solutions providers for contact centers based in Italy, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMassarosa, ItalyHQ recorded Oct 19, 202651-200119 contacts →

Exact match

“Imagicle is a Zucchetti Group company (founded 2010) with 130+ people across 7 offices in Italy, France, the United States, and the Middle East.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
2Exact matchRome, ItalyHQ recorded Oct 19, 202651-20088 contacts →

Exact match

“Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
3Exact matchFaenza, ItalyHQ recorded Oct 19, 202651-20068 contacts →

Exact match

“Diennea, communication simplified tecnologia e progettualità, due anime strategiche che lavorano per le esigenze di comunicazione delle aziende in tutta la filiera del business.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
4Exact matchRome, ItalyHQ recorded Oct 19, 202651-20068 contacts →

Exact match

“Concerto è nata nel 2005, frutto di una joint-venture paritetica fra Alchimie, una società di comunicazione, e Top Consulting & Services, una società informatica.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
5Exact matchRome, ItalyHQ recorded Oct 19, 202651-20057 contacts →

Exact match

“contaQ, fondata a Roma nel 2008, è una realtà specializzata nell'erogazione di servizi integrati di Contact Center Multicanale.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
6Exact matchModena, ItalyHQ recorded Oct 19, 202611-5049 contacts →

Exact match

“General Teleinformatica Srl è un’azienda che opera sul territorio nazionale da 20 anni con un parco installato di oltre 2400 clienti.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
7Exact matchMilan, ItalyHQ recorded Oct 19, 202611-5048 contacts →

Exact match

“ComApp is an Italian company of the Present group, with 30 years of experience in Application System Integration services with specific focus on Omnichannel Contact Center…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
8Exact matchCagliari, ItalyHQ recorded Oct 19, 202651-20046 contacts →

Exact match

“Da oltre 20 anni crediamo in un ecosistema che integri perfettamente la componente umana a quella digitale.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
9Exact matchSan Bonifacio, ItalyHQ recorded Oct 19, 202611-5037 contacts →

Exact match

“TELENIA SOFTWARE - Customer Interaction Systems Telenia Software is a Software House founded in 1994 that develops Customer Interaction Systems to improve communication between…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
10Exact matchMilan, ItalyHQ recorded Oct 19, 202651-20032 contacts →

Exact match

“Most communication platforms stop at the screen.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
11Exact matchTurin, ItalyHQ recorded Oct 19, 202651-20030 contacts →

Exact match

“Intelligent customer engagement powered by AI”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
12Exact matchTurin, ItalyHQ recorded Oct 19, 202611-5023 contacts →

Exact match

“Revolutionize CX with human-centered artificial intelligence with XCALLY.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
13Exact matchReggio Emilia, ItalyHQ recorded Oct 19, 202611-5017 contacts →

Exact match

“Benvenuti nel mondo di Ellysse, azienda italiana nel campo delle tecnologie di Contact Center!”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
14Exact matchRome, ItalyHQ recorded Oct 19, 202611-5017 contacts →

Exact match

“Dal 2001 siamo specializzati nello sviluppo ed integrazione di sistemi multi canale legati al mondo del marketing e comunicazione.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
15Exact matchRome, ItalyHQ recorded Oct 19, 202651-20016 contacts →

Exact match

“Interactive Media designs and builds Customer Service Solutions, based on Virtual Conversational Assistants.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
16Exact matchGenoa, ItalyHQ recorded Oct 19, 20261-1015 contacts →

Exact match

“Dotvocal© was founded in March 2004 to propose the main vocal technologies offered by the major players internationally on the national market.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
17Exact matchFiumicino, ItalyHQ recorded Oct 19, 202651-20015 contacts →

Exact match

“Siamo un Contact Center multimediale, con alle spalle più di 20 anni di esperienza nel settore dei Call Center e del Customer Relationship Management grazie ad un un impegno…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
18Exact matchTurin, ItalyHQ recorded Oct 19, 202651-20014 contacts →

Exact match

“We are the first Italian competence center for voice and multi-channel interaction solutions and managed services.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
19Exact matchResana, ItalyHQ recorded Oct 19, 202611-5013 contacts →

Exact match

“Today consumers can benefit from information and services available 24 hours a day, 7 days a week.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
20Exact matchGenoa, ItalyHQ recorded Oct 19, 202651-20013 contacts →

Exact match

“Base Digitale Platform, è la Business Unit del gruppo Base Digitale dedicata allo sviluppo di soluzioni di digital platform per supportare il percorso di trasformazione digitale…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
21Exact matchParete, ItalyHQ recorded Oct 19, 202611-5012 contacts →

Exact match

“We connect businesses and customers by offering a new and effective experience that allows interaction through omnichannel communication.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
22Exact matchMilan, ItalyHQ recorded Oct 19, 202611-5010 contacts →

Exact match

“Zefi is a customer insights platform.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
23Exact matchMilan, ItalyHQ recorded Oct 19, 202611-5010 contacts →

Exact match

“Everywhere Srl builds AI-powered communication services that help companies connect with customers across voice, SMS, email, chat, and messaging apps.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
24Exact matchRome, ItalyHQ recorded Oct 19, 202611-5010 contacts →

Exact match

“Customer Interaction Center (outsourcing Contact Center services): La missione di Interago, in continuità con quanto già realizzato dall’esperienza precedente di Intertel, è nella…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
25Exact matchPalermo, ItalyHQ recorded Oct 19, 202611-509 contacts →

Exact match

“Kalliope è uno dei primi contact center ad aver sentito l’esigenza di attenzionare la customer experience anche mediante i social network, coniugando le competenze maturate in…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase

Showing 25 of 109 conversation intelligence solutions providers for contact centers based in Italy

See the full list, filter by size, metro and specialty, and access 455 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Conversation intelligence solutions providers for contact centers based in Italy at a glance

As of Oct 19, 2026
19.1%Verified-email coverage
21.8Average contacts per company
11-50Median size (employees)
16.5%Largest-city concentration · Milan
Oct 19, 2026Page data refreshed

Companies by employee count

1-10
30
11-50
38
51-200
32
201-500
3
501-1,000
3
1,001-5,000
2
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 109 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Italy whose business descriptions match “conversation intelligence solutions providers for contact centers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 455 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “conversation intelligence solutions providers for contact centers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many conversation intelligence solutions providers for contact centers are there based in Italy?

RevenueBase identified 109 company matches for conversation intelligence solutions providers for contact centers associated with Italy as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Imagicle tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most conversation intelligence solutions providers for contact centers?

Milan leads with 18 company records, followed by Rome (10) and Turin (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 455 professional contacts with verified work emails tracked across these 109 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.