Company lists · Data refreshed October 2026

Top 25 Conversation intelligence solutions providers for contact centers based in Australia

RevenueBase identified 90 company matches for conversation intelligence solutions providers for contact centers associated with Australia as of October 2026 and tracks 1,472 professional contacts across them, including 408 with verified work emails. Melbourne is the largest hub.

This list covers company matches for conversation intelligence solutions providers for contact centers associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 19, 2026 How this list was built
90Companies
1,472Contacts tracked
408Verified emails
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The 25 largest conversation intelligence solutions providers for contact centers based in Australia

Ranked by team size
Top 25 of 90 company matches for conversation intelligence solutions providers for contact centers based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMelbourne, AustraliaHQ recorded Oct 19, 20261,001-5,000276 contacts →

Exact match

“OUR STORY In 2007, Martin Eyking established New Media Services with only 5 staff handling basic consumer messaging.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
2Exact matchSurry Hills, AustraliaHQ recorded Oct 19, 2026501-1,000128 contacts →

Exact match

“Unity4 helps organisations have better conversations, and get better outcomes.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
3Exact matchMelbourne, AustraliaHQ recorded Oct 19, 202651-200107 contacts →

Exact match

“We are a trusted partner across 250+ Communication Service Providers (CSPs) to reimagine how conversations are captured, understood, and used.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
4Exact matchMelbourne, AustraliaHQ recorded Oct 19, 202611-5093 contacts →

Exact match

“Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
5Exact matchNorth Sydney, AustraliaHQ recorded Oct 19, 202651-20075 contacts →

Exact match

“Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
6Exact matchNorth Sydney, AustraliaHQ recorded Oct 19, 202651-20045 contacts →

Exact match

“CCNA is a carrier-independent network integrator that serves Enterprise and Government clients in Australia, and around the world.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
7Exact matchNorth Sydney, AustraliaHQ recorded Oct 19, 202651-20044 contacts →

Exact match

“IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
8Exact matchSouth Melbourne, AustraliaHQ recorded Oct 19, 202611-5041 contacts →

Exact match

“Kytec is a leading Australian systems integrator and managed service provider helping organisations turn technology into a driver of business growth.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
9Exact matchMelbourne, AustraliaHQ recorded Oct 19, 202611-5040 contacts →

Exact match

“VIS Global Pty Ltd is a leading provider of enterprise communication and customer experience management solutions.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
10Exact matchSydney, AustraliaHQ recorded Oct 19, 202651-20037 contacts →

Exact match

“Founded in New Zealand in 1995, Zintel grew quickly to become a trusted name in Australia and New Zealand (ANZ) telecommunications.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
11Exact matchSydney, AustraliaHQ recorded Oct 19, 202651-20028 contacts →

Exact match

“Enterprise contact centers run on dozens of disconnected systems.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
12Exact matchMelbourne, AustraliaHQ recorded Oct 19, 202611-5021 contacts →

Exact match

“Your teams already work in Microsoft Teams.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
13Exact matchSydney, AustraliaHQ recorded Oct 19, 202611-5019 contacts →

Exact match

“NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
14Exact matchMulgrave, AustraliaHQ recorded Oct 19, 202651-20019 contacts →

Exact match

“We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
15Exact matchSt Leonards, AustraliaHQ recorded Oct 19, 202611-5016 contacts →

Exact match

“contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
16Exact matchRobina, AustraliaHQ recorded Oct 19, 202611-5016 contacts →

Exact match

“Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
17Exact matchNorth Ryde, AustraliaHQ recorded Oct 19, 202611-5016 contacts →

Exact match

“8WAVE, formerly ABTC Group, established in 1991 as the Australian Business Telephone Company, is a leading managed service provider.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
18Exact matchSouth Yarra, AustraliaHQ recorded Oct 19, 202611-5015 contacts →

Exact match

“Welcome to the future of CX.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
19Exact matchMelbourne, AustraliaHQ recorded Oct 19, 202611-5014 contacts →

Exact match

“We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
20Exact matchBrisbane, AustraliaHQ recorded Oct 19, 202611-5014 contacts →

Exact match

“Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
21Exact matchMelbourne, AustraliaHQ recorded Oct 19, 202611-5014 contacts →

Exact match

“Positive Life Group is your trusted partner in lead generation and sales.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
22Exact matchChatswood, AustraliaHQ recorded Oct 19, 202611-5013 contacts →

Exact match

“Australian-owned Lake Corporation has supplied and supported specialist solutions since 1992.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
23Exact matchVarsity Lakes, AustraliaHQ recorded Oct 19, 202611-5013 contacts →

Exact match

“LocalCom is an Australian owned business (Australia's all in one Telco platform), with a vision of bringing professional, cost effective cloud based call center, VoIP and Data…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
24Exact matchSydney, AustraliaHQ recorded Oct 19, 202611-5012 contacts →

Exact match

“30+ years of communications experience comes together at Vytec.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
25Exact matchGranville, AustraliaHQ recorded Oct 19, 2026501-1,00012 contacts →

Exact match

“Call Journey, a global leader in Conversation Intelligence, specializes in data, voice, and text analysis.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase

Showing 25 of 90 conversation intelligence solutions providers for contact centers based in Australia

See the full list, filter by size, metro and specialty, and access 408 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Conversation intelligence solutions providers for contact centers based in Australia at a glance

As of Oct 19, 2026
27.7%Verified-email coverage
16.4Average contacts per company
11-50Median size (employees)
22.2%Largest-city concentration · Melbourne
Oct 19, 2026Page data refreshed

Companies by employee count

1-10
29
11-50
44
51-200
13
501-1,000
3
1,001-5,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 90 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “conversation intelligence solutions providers for contact centers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 408 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “conversation intelligence solutions providers for contact centers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many conversation intelligence solutions providers for contact centers are there based in Australia?

RevenueBase identified 90 company matches for conversation intelligence solutions providers for contact centers associated with Australia as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

NEW Media Services PTY LTD tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most conversation intelligence solutions providers for contact centers?

Melbourne leads with 20 company records, followed by Sydney (19) and Brisbane (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 408 professional contacts with verified work emails tracked across these 90 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.