Company lists · Data refreshed October 2026

Top 25 Conversation intelligence solutions providers for contact centers based in the United States

RevenueBase identified 1,062 company matches for conversation intelligence solutions providers for contact centers associated with the United States as of October 2026 and tracks 159,371 professional contacts across them, including 26,798 with verified work emails. New York is the largest hub.

This list covers company matches for conversation intelligence solutions providers for contact centers associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 19, 2026 How this list was built
1,062Companies
159,371Contacts tracked
26,798Verified emails
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The 25 largest conversation intelligence solutions providers for contact centers based in the United States

Ranked by team size
Top 25 of 1,062 company matches for conversation intelligence solutions providers for contact centers based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 19, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMiami, FL, United StatesHQ recorded Oct 19, 202610001+37,557 contacts →

Exact match

“Foundever™ is a global leader in the customer experience (CX) industry.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
2Exact matchFort Lauderdale, FL, United StatesHQ recorded Oct 19, 202610001+19,926 contacts →

Exact match

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
3Exact matchCampbell, CA, United StatesHQ recorded Oct 19, 202610001+8,954 contacts →

Exact match

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
4Exact matchBelmont, CA, United StatesHQ recorded Oct 19, 20265,001-10,0006,655 contacts →

Exact match

“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
5Exact matchBloomington, IL, United StatesHQ recorded Oct 19, 202610001+6,507 contacts →

Exact match

“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
6Exact matchSan Diego, CA, United StatesHQ recorded Oct 19, 20261,001-5,0004,682 contacts →

Exact match

“CCSI specializes in high‑performance, cost‑efficient contact center solutions supported by a world‑class bilingual workforce and state‑of‑the‑art infrastructure in Mexico.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
7Exact matchDallas, TX, United StatesHQ recorded Oct 19, 20265,001-10,0004,646 contacts →

Exact match

“With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
8Exact matchMelville, NY, United StatesHQ recorded Oct 19, 20265,001-10,0003,983 contacts →

Exact match

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
9Exact matchDallas, TX, United StatesHQ recorded Oct 19, 20261,001-5,0003,352 contacts →

Exact match

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
10Exact matchNacogdoches, TX, United StatesHQ recorded Oct 19, 20261,001-5,0002,974 contacts →

Exact match

“Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
11Exact matchSan Ramon, CA, United StatesHQ recorded Oct 19, 20261,001-5,0002,764 contacts →

Exact match

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
12Exact matchCampbell, CA, United StatesHQ recorded Oct 19, 20261,001-5,0002,493 contacts →

Exact match

“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
13Exact matchRidgefield, CT, United StatesHQ recorded Oct 19, 20261,001-5,0002,111 contacts →

Exact match

“OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
14Exact matchWaco, TX, United StatesHQ recorded Oct 19, 20265,001-10,0001,961 contacts →

Exact match

“Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
15Exact matchAkron, OH, United StatesHQ recorded Oct 19, 20261,001-5,0001,902 contacts →

Exact match

“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
16Exact matchMahwah, NJ, United StatesHQ recorded Oct 19, 20261,001-5,0001,606 contacts →

Exact match

“DialAmerica is now Aucera.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
17Exact matchScottsdale, AZ, United StatesHQ recorded Oct 19, 20261,001-5,0001,602 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
18Exact matchSan Ramon, CA, United StatesHQ recorded Oct 19, 20261,001-5,0001,541 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
19Exact matchEl Paso, TX, United StatesHQ recorded Oct 19, 20261,001-5,0001,487 contacts →

Exact match

“DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
20Exact matchNew York, NY, United StatesHQ recorded Oct 19, 2026501-1,0001,210 contacts →

Exact match

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
21Exact matchSan Francisco, United StatesHQ recorded Oct 19, 20261,001-5,0001,171 contacts →

Exact match

“Crescendo is the AI-Native Customer Experience Platform.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
22Exact matchSan Francisco, CA, United StatesHQ recorded Oct 19, 20261,001-5,000962 contacts →

Exact match

“Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
23Exact matchHorsham, PA, United StatesHQ recorded Oct 19, 2026501-1,000926 contacts →

Exact match

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
24Exact matchBellevue, WA, United StatesHQ recorded Oct 19, 2026501-1,000855 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase
25Exact matchPleasant Grove, UT, United StatesHQ recorded Oct 19, 2026501-1,000664 contacts →

Exact match

“Empowering service provider growth with the world’s most trusted Intelligent Communications Fabric.”

Recorded in the RevenueBase company graph · Oct 19, 2026 · View company records in RevenueBase

Showing 25 of 1,062 conversation intelligence solutions providers for contact centers based in the United States

See the full list, filter by size, metro and specialty, and access 26,798 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Conversation intelligence solutions providers for contact centers based in the United States at a glance

As of Oct 19, 2026
16.8%Verified-email coverage
150.1Average contacts per company
11-50Median size (employees)
4.6%Largest-city concentration · New York
Oct 19, 2026Page data refreshed

Companies by employee count

1-10
339
11-50
351
51-200
211
201-500
63
501-1,000
43
1,001-5,000
43
5,001-10,000
7
10001+
5

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,062 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “conversation intelligence solutions providers for contact centers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 26,798 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 19, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “conversation intelligence solutions providers for contact centers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many conversation intelligence solutions providers for contact centers are there based in the United States?

RevenueBase identified 1,062 company matches for conversation intelligence solutions providers for contact centers associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sitel Group tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most conversation intelligence solutions providers for contact centers?

New York leads with 49 company records, followed by San Francisco (40) and Atlanta (29).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 26,798 professional contacts with verified work emails tracked across these 1,062 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.