Company lists · Data refreshed November 2026

Top 25 Conversation intelligence solutions providers for contact centers based in the United States

Name: Conversation intelligence solutions providers for contact centers based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Nov 5, 2026 1,130 companies tracked

RevenueBase identified 1,130 company matches for conversation intelligence solutions providers for contact centers associated with the United States as of November 2026 and tracks 109,013 professional contacts across them, including 17,240 with verified work emails. New York is the largest hub.

This list covers company matches for conversation intelligence solutions providers for contact centers associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built

1,130Companies

109,013Contacts tracked

17,240Verified emails

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The 25 largest conversation intelligence solutions providers for contact centers based in the United States

Ranked by team size

Top 25 of 1,130 company matches for conversation intelligence solutions providers for contact centers based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Nov 5, 2026	10001+	20,762 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2	SYKES	Exact match	Tampa, SC, United StatesHQ recorded Nov 5, 2026	10001+	16,408 contacts →
	Exact match “Foundever™ is a global leader in the customer experience (CX) industry.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Nov 5, 2026	10001+	9,332 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4	Continuum Global Solutions	Exact match	Dallas, TX, United StatesHQ recorded Nov 5, 2026	5,001-10,000	4,798 contacts →
	Exact match “With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5	Telvista	Exact match	Dallas, TX, United StatesHQ recorded Nov 5, 2026	1,001-5,000	3,517 contacts →
	Exact match “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,840 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7	Infocision Management Corporation	Exact match	Akron, OH, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,947 contacts →
	Exact match “InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,642 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9	Dialamerica	Exact match	Mahwah, NJ, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,628 contacts →
	Exact match “DialAmerica is now Aucera.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,563 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11	Crescendo	Exact match	San Francisco, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,278 contacts →
	Exact match “Crescendo is the AI-Native Customer Experience Platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12	Gupshup	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	989 contacts →
	Exact match “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13	Answernet	Exact match	Horsham, PA, United StatesHQ recorded Nov 5, 2026	501-1,000	946 contacts →
	Exact match “If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14	Call Center Studio	Exact match	Chicago, IL, United StatesHQ recorded Nov 5, 2026	n/a	703 contacts →
	Exact match “Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15	Alianza	Exact match	Pleasant Grove, UT, United StatesHQ recorded Nov 5, 2026	501-1,000	685 contacts →
	Exact match “Empowering service provider growth with the world’s most trusted Intelligent Communications Fabric.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16	American Customer Care	Exact match	Bristol, CT, United StatesHQ recorded Nov 5, 2026	1,001-5,000	583 contacts →
	Exact match “American Customer Care specializes in providing individualized contact with your customers.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17	Contactus Communications	Exact match	Columbus, OH, United StatesHQ recorded Nov 5, 2026	1,001-5,000	549 contacts →
	Exact match “ContactUs Communications is a U.S.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18	Activus Connect	Exact match	Orlando, FL, United StatesHQ recorded Nov 5, 2026	501-1,000	543 contacts →
	Exact match “Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19	Global Response	Exact match	Margate, FL, United StatesHQ recorded Nov 5, 2026	1,001-5,000	529 contacts →
	Exact match “Global Response is The Brand Contact Center.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20	Ansafone Contact Centers	Exact match	Santa Ana, FL, United StatesHQ recorded Nov 5, 2026	501-1,000	467 contacts →
	Exact match “About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21	Saas Labs	Exact match	Palo Alto, CA, United StatesHQ recorded Nov 5, 2026	201-500	452 contacts →
	Exact match “SaaS Labs is all about helping sales and support teams reach their full potential.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22	Ipacesetters, LLC	Exact match	Tulsa, United StatesHQ recorded Nov 5, 2026	n/a	434 contacts →
	Exact match “iPacesetters” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23	Centris	Exact match	Longview, TX, United StatesHQ recorded Nov 5, 2026	1,001-5,000	398 contacts →
	Exact match “Centris Information Services is a leading provider of comprehensive, high-quality, bilingual (English & Spanish) contact center services.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24	Ozonetel Onecxi	Exact match	San Jose, CA, United StatesHQ recorded Nov 5, 2026	201-500	359 contacts →
	Exact match “Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers, at scale.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25	Callminer	Exact match	Waltham, MA, United StatesHQ recorded Nov 5, 2026	201-500	338 contacts →
	Exact match “CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “conversation intelligence solutions providers for contact centers”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 1,130 conversation intelligence solutions providers for contact centers based in the United States

See the full list, filter by size, metro and specialty, and access 17,240 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Conversation intelligence solutions providers for contact centers based in the United States at a glance

As of Nov 5, 2026

15.8%Verified-email coverage

96.5Average contacts per company

11-50Median size (employees)

4.3%Largest-city concentration · New York

Nov 5, 2026Page data refreshed

Companies by employee count

1-10

395

11-50

366

51-200

223

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,130 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United States whose business descriptions match “conversation intelligence solutions providers for contact centers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 17,240 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Conversation intelligence solutions providers for contact centers by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “conversation intelligence solutions providers for contact centers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many conversation intelligence solutions providers for contact centers are there based in the United States?

RevenueBase identified 1,130 company matches for conversation intelligence solutions providers for contact centers associated with the United States as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

IQOR tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most conversation intelligence solutions providers for contact centers?

New York leads with 49 company records, followed by San Francisco (39) and Atlanta (31).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 17,240 professional contacts with verified work emails tracked across these 1,130 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.