Company lists · Data refreshed September 2026

Top 25 Automated customer engagement platforms worldwide

Name: Automated customer engagement platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 11,432 companies tracked

RevenueBase identified 11,432 automated customer engagement platforms worldwide as of September 2026 and tracks 270,814 professional contacts across them, including 94,038 with verified work emails. The United States is the largest market and London the largest hub.

This list covers automated customer engagement platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for automated customer engagement platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

11,432Companies

270,814Contacts tracked

94,038Verified emails

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The 25 largest automated customer engagement platforms worldwide

Ranked by team size

Top 25 of 11,432 automated customer engagement platforms worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to automated customer engagement platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Hubspot	Strong evidence	Cambridge, MA, United StatesHQ checked Sep 27, 2026	5,001-10,000	11,077 contacts →
	Strong evidence “HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.” Source: RevenueBase Database · checked Sep 27, 2026
2	NICE	Indirect evidence	Hoboken, NJ, United StatesHQ checked Sep 27, 2026	5,001-10,000	10,721 contacts →
	Indirect evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 27, 2026
3	Intouchcx	Indirect evidence	Winnipeg, MB, CanadaHQ checked Sep 27, 2026	10001+	8,992 contacts →
	Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 27, 2026
4	24 7.ai	Strong evidence	Campbell, CA, United StatesHQ checked Sep 27, 2026	10001+	8,461 contacts →
	Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026
5	Genesys	Partial evidence	Menlo Park, CA, United StatesHQ checked Sep 27, 2026	5,001-10,000	7,347 contacts →
	Partial evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 27, 2026
6	Twilio	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	5,001-10,000	6,047 contacts →
	Strong evidence “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Source: RevenueBase Database · checked Sep 27, 2026
7	Fusion CX	Partial evidence	Norcross, GA, United StatesHQ checked Sep 27, 2026	10001+	4,785 contacts →
	Partial evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 27, 2026
8	Sprinklr	Strong evidence	New York, NY, United StatesHQ checked Sep 27, 2026	1,001-5,000	4,513 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 27, 2026
9	Verint	Partial evidence	Melville, NY, United StatesHQ checked Sep 27, 2026	5,001-10,000	3,852 contacts →
	Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026
10	Infobip	Strong evidence	London, United KingdomHQ checked Sep 27, 2026	1,001-5,000	3,309 contacts →
	Strong evidence “Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and…” Source: RevenueBase Database · checked Sep 27, 2026
11	SINCH	Partial evidence	Stockholm, SwedenHQ checked Sep 27, 2026	1,001-5,000	2,934 contacts →
	Partial evidence “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Source: RevenueBase Database · checked Sep 27, 2026
12	Klaviyo	Indirect evidence	Boston, MA, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,789 contacts →
	Indirect evidence “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Source: RevenueBase Database · checked Sep 27, 2026
13	Five9	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,584 contacts →
	Partial evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 27, 2026
14	8x8	Indirect evidence	Campbell, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,444 contacts →
	Indirect evidence “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Source: RevenueBase Database · checked Sep 27, 2026
15	THRYV	Strong evidence	Dallas, TX, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,412 contacts →
	Strong evidence “Thryv is an AI-powered platform built to help small businesses get found, win customers, and drive repeat sales.” Source: RevenueBase Database · checked Sep 27, 2026
16	Denave	Indirect evidence	Noida, IndiaHQ checked Sep 27, 2026	5,001-10,000	2,270 contacts →
	Indirect evidence “We are revenue AI-X-lerators.” Source: RevenueBase Database · checked Sep 27, 2026
17	BRAZE	Strong evidence	New York, NY, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,142 contacts →
	Strong evidence “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Source: RevenueBase Database · checked Sep 27, 2026
18	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 27, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026
19	Actionline	Partial evidence	Sao Paulo, BrazilHQ checked Sep 27, 2026	1,001-5,000	1,921 contacts →
	Partial evidence “Actionline is dedicated to connecting brands with their customers, strengthening their presence and value at every touchpoint.” Source: RevenueBase Database · checked Sep 27, 2026
20	Nextiva	Strong evidence	Scottsdale, AZ, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,638 contacts →
	Strong evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026
21	Intuit Mailchimp	Partial evidence	Atlanta, GA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,483 contacts →
	Partial evidence “The Mailchimpossibilities are endless when you create, automate, and optimize your marketing with Mailchimp.” Source: RevenueBase Database · checked Sep 27, 2026
22	Dialpad	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,473 contacts →
	Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026
23	Intercom	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,444 contacts →
	Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 27, 2026
24	6sense	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,443 contacts →
	Partial evidence “6sense is on a mission to revolutionize the way B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage…” Source: RevenueBase Database · checked Sep 27, 2026
25	Podium	Indirect evidence	Lehi, UT, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,434 contacts →
	Indirect evidence “A few years back, Eric (Co-Founder and CEO) got a frustrated call from his dad.” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: automated customer engagement platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names automated customer engagement platforms.
Partial evidence: Its own public description names part of automated customer engagement platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name automated customer engagement platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 11,432 automated customer engagement platforms worldwide

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Automated customer engagement platforms worldwide at a glance

As of Sep 27, 2026

34.7%Verified-email coverage

23.7Average contacts per company

1-10Median size (employees)

2.7%Largest-city concentration · London

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

6,742

11-50

3,249

51-200

995

201-500

258

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among automated customer engagement platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for automated customer engagement platforms are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “automated customer engagement platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names automated customer engagement platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among automated customer engagement platforms, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 94,038 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Automated customer engagement platforms by location

67 lists · largest first

Every Automated customer engagement platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names automated customer engagement platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many automated customer engagement platforms are there worldwide?

RevenueBase identified 11,432 automated customer engagement platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Hubspot, headquartered in Cambridge, tops this list with the largest team on record.

Which country has the most automated customer engagement platforms?

The United States leads with 2,599 companies, followed by India (977) and Brazil (615). Every automated customer engagement platforms list by country and city is linked on this page.

Which city has the most automated customer engagement platforms?

London leads with 305 headquartered companies, followed by San Francisco (196) and Sao Paulo (191).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 94,038 verified decision-maker contacts tracked across these 11,432 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.