Company lists · Data refreshed September 2026

Top 25 Automated customer engagement platforms based in Australia

Name: Automated customer engagement platforms based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 189 companies tracked

RevenueBase identified 189 automated customer engagement platforms headquartered in Australia as of September 2026 and tracks 1,120 professional contacts across them, including 442 with verified work emails. Sydney is the largest hub.

This list covers automated customer engagement platforms headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

189Companies

1,120Contacts tracked

442Verified emails

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The 25 largest automated customer engagement platforms based in Australia

Ranked by team size

Top 25 of 189 automated customer engagement platforms based in Australia, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to automated customer engagement platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Resonate CX	Strong evidence	North Sydney, AustraliaHQ checked Sep 27, 2026	51-200	71 contacts →
	Strong evidence “Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.” Source: RevenueBase Database · checked Sep 27, 2026
2	Chandlercx	Strong evidence	Sydney, AustraliaHQ checked Sep 27, 2026	51-200	57 contacts →
	Strong evidence “Our people, solutions and enterprise CX Platform will seriously grow your customer experience capabilities, enabling you to create and deploy personalised, compliant cross-channel…” Source: RevenueBase Database · checked Sep 27, 2026
3	Ipscape	Strong evidence	North Sydney, AustraliaHQ checked Sep 27, 2026	51-200	50 contacts →
	Strong evidence “IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…” Source: RevenueBase Database · checked Sep 27, 2026
4	ORTTO	Partial evidence	Sydney, AustraliaHQ checked Sep 27, 2026	51-200	38 contacts →
	Partial evidence “Ortto (formerly Autopilot), is the world’s first complete marketing automation and analytics solution.” Source: RevenueBase Database · checked Sep 27, 2026
5	Pendula	Partial evidence	Surry Hills, AustraliaHQ checked Sep 27, 2026	11-50	32 contacts →
	Partial evidence “Customer attention is scarce, and Marketing and CX leaders are facing increasing pressure to continue driving growth with less time and tighter resources.” Source: RevenueBase Database · checked Sep 27, 2026
6	Cloudwave	Strong evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	31 contacts →
	Strong evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 27, 2026
7	Taguchi	Partial evidence	Melbourne, AustraliaHQ checked Sep 27, 2026	11-50	27 contacts →
	Partial evidence “We're not your typical digital marketing platform; we're pioneers in precision and personalisation.” Source: RevenueBase Database · checked Sep 27, 2026
8	Komo Technologies	Strong evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	27 contacts →
	Strong evidence “Komo is the Engagement OS that helps marketers design, build, and deploy full customer engagement journeys faster and smarter.” Source: RevenueBase Database · checked Sep 27, 2026
9	Mmw3degrees	Partial evidence	Lane Cove, AustraliaHQ checked Sep 27, 2026	51-200	23 contacts →
	Partial evidence “mmw3degrees is a specialist provider of one-to-one customer communications and one of Australia’s oldest and most experienced direct marketing companies.” Source: RevenueBase Database · checked Sep 27, 2026
10	gleam.io	Partial evidence	Melbourne, AustraliaHQ checked Sep 27, 2026	1-10	22 contacts →
	Partial evidence “Gleam is a growth marketing platform that helps businesses focus on actions.” Source: RevenueBase Database · checked Sep 27, 2026
11	Airdocs Global	Partial evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	19 contacts →
	Partial evidence “AIRDOCS helps businesses like yours to develop targeted, engaging personalised communications and notifications by making it easy to use your in-depth customer data like gender…” Source: RevenueBase Database · checked Sep 27, 2026
12	fullstop.ai	Partial evidence	Brisbane, AustraliaHQ checked Sep 27, 2026	11-50	18 contacts →
	Partial evidence “Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.” Source: RevenueBase Database · checked Sep 27, 2026
13	Growth Gurus	Strong evidence	Newcastle, AustraliaHQ checked Sep 27, 2026	11-50	17 contacts →
	Strong evidence “As Growth Gurus, we're not just a marketing automation agency - we're your strategic partners in driving business growth and transforming your customer engagement.” Source: RevenueBase Database · checked Sep 27, 2026
14	cytrack.io	Strong evidence	Robina, AustraliaHQ checked Sep 27, 2026	11-50	16 contacts →
	Strong evidence “Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…” Source: RevenueBase Database · checked Sep 27, 2026
15	VERO	Strong evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	15 contacts →
	Strong evidence “Vero is a customer engagement platform built for B2C and B2B product-led teams.” Source: RevenueBase Database · checked Sep 27, 2026
16	Grow AI	Partial evidence	Gold Coast, AustraliaHQ checked Sep 27, 2026	11-50	14 contacts →
	Partial evidence “GROW AI is a groundbreaking AI chatbot agency that empowers e-commerce and info-product businesses to dramatically boost revenue and engagement on Facebook, Instagram, and…” Source: RevenueBase Database · checked Sep 27, 2026
17	Experteaseai	Indirect evidence	Adelaide, AustraliaHQ checked Sep 27, 2026	11-50	13 contacts →
	Indirect evidence “ExpertEase AI builds AI Digital Employees that handle real business tasks across voice, chat, workflows, CRM systems, and business operations.” Source: RevenueBase Database · checked Sep 27, 2026
18	OMNEO	Strong evidence	Melbourne, AustraliaHQ checked Sep 27, 2026	11-50	11 contacts →
	Strong evidence “Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms.” Source: RevenueBase Database · checked Sep 27, 2026
19	Gapcloud	Strong evidence	Brookvale, AustraliaHQ checked Sep 27, 2026	11-50	10 contacts →
	Strong evidence “Gapcloud is shaped by 16+ years of solving complex, real-time challenges in customer engagement.” Source: RevenueBase Database · checked Sep 27, 2026
20	Cliniq Apps	Partial evidence	Melbourne, AustraliaHQ checked Sep 27, 2026	11-50	10 contacts →
	Partial evidence “Cliniq Apps automates patient communications for practices of every size.” Source: RevenueBase Database · checked Sep 27, 2026
21	Trusst AI	Partial evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	9 contacts →
	Partial evidence “At Trusst AI, we’re inspired by a bold vision - where every conversation is understood, and every customer is valued.” Source: RevenueBase Database · checked Sep 27, 2026
22	adxl.ai	Strong evidence	Melbourne, AustraliaHQ checked Sep 27, 2026	51-200	9 contacts →
	Strong evidence “Cross channel marketing platform using artificial intelligence to generate effective result driven solutions for automated marketing industry.” Source: RevenueBase Database · checked Sep 27, 2026
23	Team Brookvale Software Development	Strong evidence	Burleigh Heads, AustraliaHQ checked Sep 27, 2026	11-50	9 contacts →
	Strong evidence “We develop software automation products and provide digital platform engineering services in Sydney and Gold Coast We build and integrate a bespoke Google and Facebook marketing…” Source: RevenueBase Database · checked Sep 27, 2026
24	Upwire	Strong evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	9 contacts →
	Strong evidence “Upwire is a cloud-based platform that enables users to build intelligent customer communication flows without the need for coding.” Source: RevenueBase Database · checked Sep 27, 2026
25	Redeemx	Strong evidence	Sydney, AustraliaHQ checked Sep 27, 2026	11-50	8 contacts →
	Strong evidence “redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: automated customer engagement platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names automated customer engagement platforms.
Partial evidence: Its own public description names part of automated customer engagement platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name automated customer engagement platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 189 automated customer engagement platforms based in Australia

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Automated customer engagement platforms based in Australia at a glance

As of Sep 27, 2026

39.5%Verified-email coverage

5.9Average contacts per company

1-10Median size (employees)

34.4%Largest-city concentration · Sydney

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

124

11-50

51-200

5,001-10,000

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 189 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among automated customer engagement platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “automated customer engagement platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names automated customer engagement platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among automated customer engagement platforms, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 442 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Automated customer engagement platforms by metro

Automated customer engagement platforms in Sydney65
Automated customer engagement platforms in Melbourne39

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names automated customer engagement platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many automated customer engagement platforms are there based in Australia?

RevenueBase identified 189 automated customer engagement platforms headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Resonate CX, headquartered in North Sydney, tops this list with the largest team on record.

Which city has the most automated customer engagement platforms?

Sydney leads with 65 headquartered companies, followed by Melbourne (39) and Brisbane (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 442 verified decision-maker contacts tracked across these 189 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.