Company lists · Data refreshed September 2026

Top 25 Automated customer engagement platforms based in San Francisco, United States

Name: Automated customer engagement platforms based in San Francisco, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 196 companies tracked

RevenueBase identified 196 automated customer engagement platforms headquartered in San Francisco, United States as of September 2026 and tracks 22,017 professional contacts across them, including 9,661 with verified work emails. San Francisco is the largest hub.

This list covers automated customer engagement platforms headquartered in San Francisco, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

196Companies

22,017Contacts tracked

9,661Verified emails

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The 25 largest automated customer engagement platforms based in San Francisco, United States

Ranked by team size

Top 25 of 196 automated customer engagement platforms based in San Francisco, United States, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to automated customer engagement platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Twilio	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	5,001-10,000	6,047 contacts →
	Strong evidence “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Source: RevenueBase Database · checked Sep 27, 2026
2	Intercom	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,444 contacts →
	Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 27, 2026
3	6sense	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,443 contacts →
	Partial evidence “6sense is on a mission to revolutionize the way B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage…” Source: RevenueBase Database · checked Sep 27, 2026
4	Talkdesk	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,316 contacts →
	Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 27, 2026
5	Gainsight	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,136 contacts →
	Partial evidence “Gainsight is the retention engine behind the world’s most customer-centric companies.” Source: RevenueBase Database · checked Sep 27, 2026
6	Moengage	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	501-1,000	908 contacts →
	Strong evidence “MoEngage is an agentic customer engagement platform for the customer-obsessed marketers and product owners.” Source: RevenueBase Database · checked Sep 27, 2026
7	Crescendo	Strong evidence	San Francisco, United StatesHQ checked Sep 27, 2026	1,001-5,000	906 contacts →
	Strong evidence “Crescendo is the AI-Native Customer Experience Platform.” Source: RevenueBase Database · checked Sep 27, 2026
8	Iterable	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	501-1,000	771 contacts →
	Strong evidence “Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.” Source: RevenueBase Database · checked Sep 27, 2026
9	Clevertap	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	501-1,000	702 contacts →
	Strong evidence “CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value.” Source: RevenueBase Database · checked Sep 27, 2026
10	On24	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	501-1,000	622 contacts →
	Indirect evidence “ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.” Source: RevenueBase Database · checked Sep 27, 2026
11	Gorgias	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	201-500	475 contacts →
	Partial evidence “Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.” Source: RevenueBase Database · checked Sep 27, 2026
12	Honeybook	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	201-500	335 contacts →
	Partial evidence “HoneyBook is the leading AI-powered business management platform for small business owners.” Source: RevenueBase Database · checked Sep 27, 2026
13	Airship	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	201-500	294 contacts →
	Strong evidence “Airship is the only mobile-first customer experience platform that empowers brands to build unified cross-channel experiences and AI-powered journeys that deliver measurable…” Source: RevenueBase Database · checked Sep 27, 2026
14	Decagon	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	501-1,000	294 contacts →
	Strong evidence “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Source: RevenueBase Database · checked Sep 27, 2026
15	ujet.cx	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	201-500	286 contacts →
	Partial evidence “UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.” Source: RevenueBase Database · checked Sep 27, 2026
16	Courier	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	n/a	237 contacts →
	Strong evidence “Courier is the customer messaging and notifications platform where your team and AI agents collaborate.” Source: RevenueBase Database · checked Sep 27, 2026
17	gnani.ai	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	51-200	234 contacts →
	Indirect evidence “Gnani AI is the frontier Voice AI company the world runs on.” Source: RevenueBase Database · checked Sep 27, 2026
18	Gladly	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	201-500	218 contacts →
	Partial evidence “For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting…” Source: RevenueBase Database · checked Sep 27, 2026
19	Artisan	Indirect evidence	San Francisco, United StatesHQ checked Sep 27, 2026	51-200	218 contacts →
	Indirect evidence “Artisan builds AI employees.” Source: RevenueBase Database · checked Sep 27, 2026
20	ZEALS	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	201-500	203 contacts →
	Partial evidence “ZEALS' Social Chat Commerce solutions enables brands to increase and accelerate marketing engagement and conversions on social media.” Source: RevenueBase Database · checked Sep 27, 2026
21	Livevox	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	501-1,000	187 contacts →
	Strong evidence “LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance.” Source: RevenueBase Database · checked Sep 27, 2026
22	Replicant	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	51-200	182 contacts →
	Indirect evidence “AI that contact centers love” Source: RevenueBase Database · checked Sep 27, 2026
23	Agentforce Commerce	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	10001+	175 contacts →
	Indirect evidence “The future of business is CRM + AI + Data + Trust.” Source: RevenueBase Database · checked Sep 27, 2026
24	Aktana	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	201-500	164 contacts →
	Strong evidence “Aktana is the leader in intelligent customer engagement for the global life sciences industry.” Source: RevenueBase Database · checked Sep 27, 2026
25	Mailerlite	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	51-200	122 contacts →
	Indirect evidence “In 2005, we started as a web design agency, but we soon discovered email marketing and fell in love with it.” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: automated customer engagement platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names automated customer engagement platforms.
Partial evidence: Its own public description names part of automated customer engagement platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name automated customer engagement platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 196 automated customer engagement platforms based in San Francisco, United States

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Automated customer engagement platforms based in San Francisco, United States at a glance

As of Sep 27, 2026

43.9%Verified-email coverage

112.3Average contacts per company

11-50Median size (employees)

100.0%Largest-city concentration · San Francisco

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured across the whole United States list rather than for San Francisco, so it is reported there. Company counts and contact totals on this page are exact for San Francisco, over 196 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among automated customer engagement platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in San Francisco, United States whose own description of what they do matches “automated customer engagement platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names automated customer engagement platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among automated customer engagement platforms, and records with no verified work email. Companies headquartered outside San Francisco are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 9,661 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Automated customer engagement platforms by metro in the United States

Automated customer engagement platforms in San Francisco196
Automated customer engagement platforms in New York168
Automated customer engagement platforms in Miami72
Automated customer engagement platforms in Austin71
Automated customer engagement platforms in Los Angeles62
Automated customer engagement platforms in Boston46
Automated customer engagement platforms in Atlanta44
Automated customer engagement platforms in Chicago42
Automated customer engagement platforms in Sheridan41
Automated customer engagement platforms in San Diego39
Automated customer engagement platforms in Houston37
Automated customer engagement platforms in Dover35
Automated customer engagement platforms in Seattle34
Automated customer engagement platforms in Palo Alto33
Automated customer engagement platforms in Orlando31
Automated customer engagement platforms in San Jose31
Automated customer engagement platforms in Dallas29
Automated customer engagement platforms in Wilmington29
Automated customer engagement platforms in Denver26
Automated customer engagement platforms in Las Vegas26

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names automated customer engagement platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many automated customer engagement platforms are there based in San Francisco, United States?

RevenueBase identified 196 automated customer engagement platforms headquartered in San Francisco, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Twilio, headquartered in San Francisco, tops this list with the largest team on record.

Which city has the most automated customer engagement platforms?

San Francisco leads with 196 headquartered companies, followed by New York (168) and Miami (72).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 9,661 verified decision-maker contacts tracked across these 196 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.