Company lists · Data refreshed September 2026

Top 22 Automated customer engagement platforms based in Boston, United States

Name: Automated customer engagement platforms based in Boston, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 46 companies tracked

RevenueBase identified 46 company matches for automated customer engagement platforms associated with Boston, United States as of September 2026 and tracks 4,647 professional contacts across them, including 2,233 with verified work emails. Across the United States, San Francisco is the largest hub for this category (196 companies); Boston has 46.

This list covers company matches for automated customer engagement platforms associated with Boston, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built

46Companies

4,647Contacts tracked

2,233Verified emails

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The 22 largest automated customer engagement platforms based in Boston, United States

Ranked by team size

Top 22 of 46 company matches for automated customer engagement platforms based in Boston, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	1,001-5,000	2,789 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2	Validity INC	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	201-500	345 contacts →
	Exact match “Validity created the AI platform behind the world's most successful email programs.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3	Drift, A Salesloft Company	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	501-1,000	163 contacts →
	Exact match “Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4	NIFT	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	51-200	114 contacts →
	Exact match “Nift helps platforms and brands turn moments of appreciation into powerful customer experiences and measurable business results.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5	Aivo From Engageware	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	51-200	84 contacts →
	Exact match “Aivo’s AI customer agents are the most-used in regulated industries, orchestrating end-to-end journeys that help customers reach the right outcome faster while lowering costs…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6	Cloudcall	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	51-200	76 contacts →
	Exact match “CloudCall helps recruitment and sales teams connect faster, smarter, and with more context, directly inside their CRM.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7	Appcues	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	51-200	75 contacts →
	Exact match “Appcues helps customer-centric teams turn user behavior into activation, retention, and expansion without engineering bottlenecks.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8	Digital Onboarding, INC	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	51-200	72 contacts →
	Exact match “Digital Onboarding is an award-winning engagement platform helping banks and credit unions activate, engage, and grow lasting relationships.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9	PRIVY	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	51-200	69 contacts →
	Exact match “Email & SMS for online brands that need the tools & coaching to grow sales.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10	Onramp	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	11-50	52 contacts →
	Exact match “Founded in 2020, OnRamp is the intelligent, AI-enabled customer onboarding and engagement platform that helps companies accelerate adoption, strengthen customer relationships, and…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11	Revotas	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	11-50	51 contacts →
	Exact match “Revotas is an insights-led customer experience platform trusted by over global consumer brands such as Miele, Beşiktaş, Little Caesars, Toyota, Elite World Hotels and more.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12	Sessionm	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	201-500	48 contacts →
	Exact match “SessionM is a customer engagement and loyalty platform empowering the world’s most innovative brands to forge stronger and more profitable customer relationships.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13	Awarex	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	11-50	27 contacts →
	Exact match “AwareX is the only digital customer engagement solution that enables businesses to build customer loyalty and maximize revenue opportunities - right out of the box.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14	eligen.io	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	11-50	22 contacts →
	Exact match “Eligen automates prescreen marketing efforts with hyper-personalized offers and post-campaign analytics that show exactly where to find lift in your next campaign.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15	Customer Portfolios	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	11-50	14 contacts →
	Exact match “Customer Portfolios is a marketing technology leader that empowers its global clients to maximize the value of each customer.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16	Parakeet	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	51-200	14 contacts →
	Exact match “Write, test, & send better cold emails with Parakeet Parakeet automates your outbound email campaigns without the spam.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17	Cohora	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	11-50	9 contacts →
	Exact match “Cohora is a customer engagement and analytics platform for ecommerce retention.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18	Pointillist	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	51-200	8 contacts →
	Exact match “Genesys’s award-winning Pointillist Customer Journey Management Platform enables organizations to deliver frictionless, connected and personalized experiences.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19	Cartconvert	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	1-10	6 contacts →
	Exact match “CartConvert is a pioneering checkout recovery platform that specializes in personalized, human-powered SMS and live chat solutions for e-commerce brands.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20	Connect NOW INC	Exact match	Boston, MA, United StatesHQ recorded Sep 27, 2026	11-50	5 contacts →
	Exact match “In our fast-paced, on-demand world, consumers expect fast solutions in their moment of need.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21	Successeve	Exact match	Boston, United StatesHQ recorded Sep 27, 2026	11-50	2 contacts →
	Exact match “Successeve is a Customer Intelligence Platform.” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22	Promark AI	Exact match	Boston, United StatesHQ recorded Sep 27, 2026	1-10	1 contacts →
	Exact match “ProMark AI is a cutting-edge software company focused on using artificial intelligence (beta) and automation (live) to help businesses optimize their marketing and sales…” Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “automated customer engagement platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 22 of 46 automated customer engagement platforms based in Boston, United States

See the full list, filter by size, metro and specialty, and access 2,233 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Automated customer engagement platforms based in Boston, United States at a glance

As of Sep 27, 2026

48.1%Verified-email coverage

101.0Average contacts per company

11-50Median size (employees)

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured across the whole United States list rather than for Boston, so it is reported there. Company counts and contact totals on this page are exact for Boston, over 46 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with Boston, United States whose business descriptions match “automated customer engagement platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 2,233 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Automated customer engagement platforms by metro in the United States

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “automated customer engagement platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many automated customer engagement platforms are there based in Boston, United States?

RevenueBase identified 46 company matches for automated customer engagement platforms associated with Boston, United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Klaviyo tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most automated customer engagement platforms?

San Francisco leads the United States with 196 company records, followed by New York (168) and Miami (72). Boston has 46.

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,233 professional contacts with verified work emails tracked across these 46 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.