Company lists · Data refreshed September 2026
Top 25 AI customer experience platforms worldwide
RevenueBase identified 13,928 AI customer experience platforms worldwide as of September 2026 and tracks 818,871 professional contacts across them, including 217,467 with verified work emails. The United States is the largest market and London the largest hub.
This list covers AI customer experience platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for AI customer experience platforms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest AI customer experience platforms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 326,658 contacts → | ||||
Partial evidence “Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 148,042 contacts → | ||||
Partial evidence “We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 20,235 contacts → | ||||
Strong evidence “Publicis Sapient is a technology company that provides enterprise AI platforms and services.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 17,310 contacts → | ||||
Strong evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 14,976 contacts → | ||||
Strong evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 10,721 contacts → | ||||
Partial evidence “NiCE is transforming the world with AI that puts people first.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 8,992 contacts → | ||||
Indirect evidence “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 8,461 contacts → | ||||
Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 7,986 contacts → | ||||
Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 7,347 contacts → | ||||
Strong evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 6,628 contacts → | ||||
Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 6,319 contacts → | ||||
Strong evidence “Pega provides the leading AI-powered platform for enterprise transformation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 4,785 contacts → | ||||
Strong evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 4,513 contacts → | ||||
Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 3,852 contacts → | ||||
Partial evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 3,544 contacts → | ||||
Partial evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 3,312 contacts → | ||||
Indirect evidence “Comviva empowers organizations to drive transformative growth with measurable business impact.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 2,964 contacts → | ||||
Strong evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 2,584 contacts → | ||||
Strong evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 2,444 contacts → | ||||
Indirect evidence “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 2,270 contacts → | ||||
Partial evidence “We are revenue AI-X-lerators.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 2,120 contacts → | ||||
Strong evidence “Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 2,006 contacts → | ||||
Strong evidence “Medallia is the enterprise experience platform that turns every signal into decisive action.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 1,991 contacts → | ||||
Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 1,777 contacts → | ||||
Strong evidence “OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI customer experience platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names AI customer experience platforms.
- Partial evidence
- Its own public description names part of AI customer experience platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name AI customer experience platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 13,928 AI customer experience platforms worldwide
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AI customer experience platforms worldwide at a glance
As of Sep 27, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer experience platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for AI customer experience platforms are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “AI customer experience platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer experience platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among AI customer experience platforms, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 217,467 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
AI customer experience platforms by location
71 lists · largest firstEvery AI customer experience platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- AI customer experience platforms based in the United States2,609
- AI customer experience platforms based in India1,458
- AI customer experience platforms based in the United Kingdom676
- AI customer experience platforms based in Brazil553
- AI customer experience platforms based in Canada367
- AI customer experience platforms based in Germany267
- AI customer experience platforms based in Australia255
- AI customer experience platforms based in the United Arab Emirates242
- AI customer experience platforms based in France236
- AI customer experience platforms based in Spain231
- AI customer experience platforms based in Pakistan209
- AI customer experience platforms based in the Netherlands153
- AI customer experience platforms based in Singapore139
- AI customer experience platforms based in Italy125
- AI customer experience platforms based in Türkiye124
- AI customer experience platforms based in Israel103
- AI customer experience platforms based in South Africa102
- AI customer experience platforms based in Argentina98
- AI customer experience platforms based in Mexico95
- AI customer experience platforms based in Colombia85
- AI customer experience platforms based in Poland68
- AI customer experience platforms based in Sweden64
- AI customer experience platforms based in Malaysia60
- AI customer experience platforms based in Switzerland58
- AI customer experience platforms based in Indonesia55
- AI customer experience platforms based in Japan55
- AI customer experience platforms based in Chile52
- AI customer experience platforms based in Saudi Arabia51
- AI customer experience platforms based in Finland44
- AI customer experience platforms based in Ireland43
- AI customer experience platforms based in Portugal42
- AI customer experience platforms based in South Korea39
- AI customer experience platforms based in Belgium38
- AI customer experience platforms based in Austria31
- AI customer experience platforms based in Denmark31
- AI customer experience platforms based in Hong Kong31
- AI customer experience platforms based in Norway29
- AI customer experience platforms based in Greece26
Cities
- AI customer experience platforms based in San Francisco, United States215
- AI customer experience platforms based in Sao Paulo, Brazil172
- AI customer experience platforms based in New York, United States168
- AI customer experience platforms based in Toronto, Canada132
- AI customer experience platforms based in Bengaluru, India130
- AI customer experience platforms based in Bangalore, India115
- AI customer experience platforms based in Hyderabad, India105
- AI customer experience platforms based in Pune, India93
- AI customer experience platforms based in Miami, United States88
- AI customer experience platforms based in Mumbai, India83
- AI customer experience platforms based in Noida, India83
- AI customer experience platforms based in Austin, United States79
- AI customer experience platforms based in Chennai, India68
- AI customer experience platforms based in Los Angeles, United States68
- AI customer experience platforms based in Ahmedabad, India53
- AI customer experience platforms based in Dover, United States53
- AI customer experience platforms based in Boston, United States49
- AI customer experience platforms based in Gurugram, India46
- AI customer experience platforms based in Seattle, United States43
- AI customer experience platforms based in Palo Alto, United States42
- AI customer experience platforms based in Dallas, United States37
- AI customer experience platforms based in Chicago, United States36
- AI customer experience platforms based in Wilmington, United States36
- AI customer experience platforms based in Atlanta, United States35
- AI customer experience platforms based in Montreal, Canada34
- AI customer experience platforms based in Newark, United States32
- AI customer experience platforms based in San Jose, United States32
- AI customer experience platforms based in Belo Horizonte, Brazil30
- AI customer experience platforms based in Gurgaon, India30
- AI customer experience platforms based in San Diego, United States30
- AI customer experience platforms based in Vancouver, Canada29
- AI customer experience platforms based in Denver, United States28
- AI customer experience platforms based in Rio De Janeiro, Brazil26
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer experience platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many AI customer experience platforms are there worldwide?
RevenueBase identified 13,928 AI customer experience platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Cognizant, headquartered in Teaneck, tops this list with the largest team on record.
Which country has the most AI customer experience platforms?
The United States leads with 2,609 companies, followed by India (1,458) and the United Kingdom (676). Every AI customer experience platforms list by country and city is linked on this page.
Which city has the most AI customer experience platforms?
London leads with 399 headquartered companies, followed by San Francisco (216) and Dubai (188).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 217,467 verified decision-maker contacts tracked across these 13,928 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.