Company lists · Data refreshed September 2026

Top 25 AI customer experience platforms worldwide

RevenueBase identified 13,928 AI customer experience platforms worldwide as of September 2026 and tracks 818,871 professional contacts across them, including 217,467 with verified work emails. The United States is the largest market and London the largest hub.

This list covers AI customer experience platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for AI customer experience platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
13,928Companies
818,871Contacts tracked
217,467Verified emails
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The 25 largest AI customer experience platforms worldwide

Ranked by team size
Top 25 of 13,928 AI customer experience platforms worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI customer experience platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceTeaneck, NJ, United StatesHQ checked Sep 27, 202610001+326,658 contacts →

Partial evidence

“Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value.”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceNewark, CA, United StatesHQ checked Sep 27, 202610001+148,042 contacts →

Partial evidence

“We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real…”

Source: RevenueBase Database · checked Sep 27, 2026
3Strong evidenceBoston, MA, United StatesHQ checked Sep 27, 202610001+20,235 contacts →

Strong evidence

“Publicis Sapient is a technology company that provides enterprise AI platforms and services.”

Source: RevenueBase Database · checked Sep 27, 2026
4Strong evidenceFort Lauderdale, FL, United StatesHQ checked Sep 27, 202610001+17,310 contacts →

Strong evidence

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Source: RevenueBase Database · checked Sep 27, 2026
5Strong evidenceDenver, United StatesHQ checked Sep 27, 202610001+14,976 contacts →

Strong evidence

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceHoboken, NJ, United StatesHQ checked Sep 27, 20265,001-10,00010,721 contacts →

Partial evidence

“NiCE is transforming the world with AI that puts people first.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceWinnipeg, MB, CanadaHQ checked Sep 27, 202610001+8,992 contacts →

Indirect evidence

“We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.”

Source: RevenueBase Database · checked Sep 27, 2026
8Strong evidenceCampbell, CA, United StatesHQ checked Sep 27, 202610001+8,461 contacts →

Strong evidence

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceDubai, United Arab EmiratesHQ checked Sep 27, 202610001+7,986 contacts →

Indirect evidence

“Say hAI to iSON!”

Source: RevenueBase Database · checked Sep 27, 2026
10Strong evidenceMenlo Park, CA, United StatesHQ checked Sep 27, 20265,001-10,0007,347 contacts →

Strong evidence

“Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.”

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 27, 20265,001-10,0006,628 contacts →

Indirect evidence

“Move beyond deflection.”

Source: RevenueBase Database · checked Sep 27, 2026
12Strong evidenceWaltham, MA, United StatesHQ checked Sep 27, 20265,001-10,0006,319 contacts →

Strong evidence

“Pega provides the leading AI-powered platform for enterprise transformation.”

Source: RevenueBase Database · checked Sep 27, 2026
13Strong evidenceNorcross, GA, United StatesHQ checked Sep 27, 202610001+4,785 contacts →

Strong evidence

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Source: RevenueBase Database · checked Sep 27, 2026
14Strong evidenceNew York, NY, United StatesHQ checked Sep 27, 20261,001-5,0004,513 contacts →

Strong evidence

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Source: RevenueBase Database · checked Sep 27, 2026
15Partial evidenceMelville, NY, United StatesHQ checked Sep 27, 20265,001-10,0003,852 contacts →

Partial evidence

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidenceBurlington, MA, United StatesHQ checked Sep 27, 202610001+3,544 contacts →

Partial evidence

“Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.”

Source: RevenueBase Database · checked Sep 27, 2026
17Indirect evidenceGurgaon, IndiaHQ checked Sep 27, 20261,001-5,0003,312 contacts →

Indirect evidence

“Comviva empowers organizations to drive transformative growth with measurable business impact.”

Source: RevenueBase Database · checked Sep 27, 2026
18Strong evidenceNacogdoches, TX, United StatesHQ checked Sep 27, 20261,001-5,0002,964 contacts →

Strong evidence

“Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…”

Source: RevenueBase Database · checked Sep 27, 2026
19Strong evidenceSan Ramon, CA, United StatesHQ checked Sep 27, 20261,001-5,0002,584 contacts →

Strong evidence

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Source: RevenueBase Database · checked Sep 27, 2026
20Indirect evidenceCampbell, CA, United StatesHQ checked Sep 27, 20261,001-5,0002,444 contacts →

Indirect evidence

“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.”

Source: RevenueBase Database · checked Sep 27, 2026
21Partial evidenceNoida, IndiaHQ checked Sep 27, 20265,001-10,0002,270 contacts →

Partial evidence

“We are revenue AI-X-lerators.”

Source: RevenueBase Database · checked Sep 27, 2026
22Strong evidenceSan Jose, CA, United StatesHQ checked Sep 27, 20261,001-5,0002,120 contacts →

Strong evidence

“Calix is an AI platform company that enables service providers to transform their operations and accelerate delivery of differentiated experiences-so they can compete and win in…”

Source: RevenueBase Database · checked Sep 27, 2026
23Strong evidenceMclean, VA, United StatesHQ checked Sep 27, 20261,001-5,0002,006 contacts →

Strong evidence

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Source: RevenueBase Database · checked Sep 27, 2026
24Partial evidenceLondon, United KingdomHQ checked Sep 27, 20261,001-5,0001,991 contacts →

Partial evidence

“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.”

Source: RevenueBase Database · checked Sep 27, 2026
25Strong evidenceRidgefield, CT, United StatesHQ checked Sep 27, 20261,001-5,0001,777 contacts →

Strong evidence

“OP360, part of iQor CXBPO™, is a trusted partner in intelligent customer experience solutions for global brands.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 13,928 AI customer experience platforms worldwide

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AI customer experience platforms worldwide at a glance

As of Sep 27, 2026
26.6%Verified-email coverage
58.8Average contacts per company
1-10Median size (employees)
2.9%Largest-city concentration · London
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
9,038
11-50
3,559
51-200
891
201-500
235
501-1,000
89
1,001-5,000
69
5,001-10,000
12
10001+
27

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer experience platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for AI customer experience platforms are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “AI customer experience platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer experience platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI customer experience platforms, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 217,467 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI customer experience platforms by location

71 lists · largest first

Every AI customer experience platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer experience platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI customer experience platforms are there worldwide?

RevenueBase identified 13,928 AI customer experience platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Cognizant, headquartered in Teaneck, tops this list with the largest team on record.

Which country has the most AI customer experience platforms?

The United States leads with 2,609 companies, followed by India (1,458) and the United Kingdom (676). Every AI customer experience platforms list by country and city is linked on this page.

Which city has the most AI customer experience platforms?

London leads with 399 headquartered companies, followed by San Francisco (216) and Dubai (188).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 217,467 verified decision-maker contacts tracked across these 13,928 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.