Company lists · Data refreshed September 2026
Top 25 AI customer experience platforms based in New York, United States
RevenueBase identified 168 AI customer experience platforms headquartered in New York, United States as of September 2026 and tracks 12,724 professional contacts across them, including 6,677 with verified work emails. Across the United States, San Francisco is the largest hub for this category (215 companies); New York follows with 168.
This list covers AI customer experience platforms headquartered in New York, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest AI customer experience platforms based in New York, United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 4,513 contacts → | ||||
Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 1,584 contacts → | ||||
Strong evidence “Optimizely is the AI platform for marketing, built for the experience-makers who shape how brands show up in the world.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 1,248 contacts → | ||||
Partial evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 804 contacts → | ||||
Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 762 contacts → | ||||
Indirect evidence “Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most - The Transaction Moment.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 490 contacts → | ||||
Strong evidence “Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 310 contacts → | ||||
Partial evidence “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 259 contacts → | ||||
Strong evidence “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 194 contacts → | ||||
Partial evidence “Druid AI helps enterprises work smarter with human-centric, agent-based AI that actually works.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 189 contacts → | ||||
Partial evidence “Cloudstrats is an Indian exponential technology product company offering Artificial Intelligence platforms powered by Analytics & Automation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 126 contacts → | ||||
Strong evidence “Lightico is an AI-powered journey orchestration platform that sits above the enterprise tech stack, enabling organisations to digitise and automate customer journeys across the…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 95 contacts → | ||||
Strong evidence “Regal is the AI Agent Platform for enterprise CX.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 80 contacts → | ||||
Partial evidence “Born in 2015 as an e-commerce solutions provider, WiserBrand has become the trusted partner for enterprises driving AI-powered transformations.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 75 contacts → | ||||
Strong evidence “Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 65 contacts → | ||||
Partial evidence “At MavenMagnet AI, we are helping world's leading brands and organizations make better business decisions by empowering them with actionable insights from a unified digital…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 58 contacts → | ||||
Strong evidence “KAYA is disrupting the traditional IT hiring model with a talent-centric, AI driven recruiting platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 49 contacts → | ||||
Strong evidence “Empowering brands with empathic AI agents that automate customer interactions, drive revenue, and turn conversations into actionable insights.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 48 contacts → | ||||
Partial evidence “Moveo [MO-ve-oh] To set in motion Moveo.AI was founded in 2020 to make complex AI technology accessible and useful for enterprises.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 41 contacts → | ||||
Strong evidence “Firsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 40 contacts → | ||||
Strong evidence “Insait is revenue-generating conversational AI for enterprises where customer interactions drive revenue, including the most regulated industries in the world.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 35 contacts → | ||||
Partial evidence “At PromethistAI, we are pioneering the next generation of Conversational AI technology and digital workforce solutions.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 32 contacts → | ||||
Partial evidence “Frontdesk is the AI receptionist and 24/7 AI answering service trusted by thousands of Small Businesses (SMBs) across the United States and worldwide.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 31 contacts → | ||||
Partial evidence “Nyx Wolves is a leading AI and technology development firm, transforming operations and automating businesses.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 30 contacts → | ||||
Strong evidence “At Senseforth.ai, we enable organizations to bridge the customer experience gap.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 28 contacts → | ||||
Strong evidence “Hear is an AI-powered conversation intelligence platform designed for contact center managers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI customer experience platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names AI customer experience platforms.
- Partial evidence
- Its own public description names part of AI customer experience platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name AI customer experience platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 168 AI customer experience platforms based in New York, United States
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AI customer experience platforms based in New York, United States at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 168 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer experience platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in New York, United States whose own description of what they do matches “AI customer experience platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer experience platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among AI customer experience platforms, and records with no verified work email. Companies headquartered outside New York are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 6,677 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
AI customer experience platforms by metro in the United States
- AI customer experience platforms in San Francisco215
- AI customer experience platforms in Miami88
- AI customer experience platforms in Austin79
- AI customer experience platforms in Los Angeles68
- AI customer experience platforms in Dover53
- AI customer experience platforms in Boston49
- AI customer experience platforms in Seattle43
- AI customer experience platforms in Palo Alto42
- AI customer experience platforms in Dallas37
- AI customer experience platforms in Chicago36
- AI customer experience platforms in Wilmington36
- AI customer experience platforms in Atlanta35
- AI customer experience platforms in Newark32
- AI customer experience platforms in San Jose32
- AI customer experience platforms in San Diego30
- AI customer experience platforms in Denver28
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer experience platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many AI customer experience platforms are there based in New York, United States?
RevenueBase identified 168 AI customer experience platforms headquartered in New York, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Sprinklr, headquartered in New York, tops this list with the largest team on record.
Which city in the United States has the most AI customer experience platforms?
San Francisco leads the United States with 215 headquartered companies, followed by New York (168) and Miami (88).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 6,677 verified decision-maker contacts tracked across these 168 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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