Company lists · Data refreshed November 2026

Top 10 AI customer experience platforms based in Melbourne, Australia

RevenueBase identified 50 company matches for AI customer experience platforms associated with Melbourne, Australia as of November 2026 and tracks 95,871 professional contacts across them, including 63,695 with verified work emails. Across Australia, Sydney is the largest hub for this category (68 companies); Melbourne follows with 50.

This list covers company matches for AI customer experience platforms associated with Melbourne, Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
50Companies
95,871Contacts tracked
63,695Verified emails
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The 10 largest AI customer experience platforms based in Melbourne, Australia

Ranked by team size
Top 10 of 50 company matches for AI customer experience platforms based in Melbourne, Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMelbourne, AustraliaHQ recorded Nov 5, 20261,001-5,000287 contacts →

Exact match

“OUR STORY In 2007, Martin Eyking established New Media Services with only 5 staff handling basic consumer messaging.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchMelbourne, AustraliaHQ recorded Nov 5, 202651-200107 contacts →

Exact match

“We are a trusted partner across 250+ Communication Service Providers (CSPs) to reimagine how conversations are captured, understood, and used.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchMelbourne, AustraliaHQ recorded Nov 5, 202611-5095 contacts →

Exact match

“Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchMelbourne, AustraliaHQ recorded Nov 5, 2026n/a76 contacts →

Exact match

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchMelbourne, AustraliaHQ recorded Nov 5, 202611-509 contacts →

Exact match

“Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchMelbourne, AustraliaHQ recorded Nov 5, 20261-103 contacts →

Exact match

“The Team at Torquex have been involved in the Customer Engagement sector for many years and we continue to invest into helping organisations bridge the organisational and…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchMelbourne, AustraliaHQ recorded Nov 5, 20261-102 contacts →

Exact match

“Every call, support ticket, and check in contains signals for accelerating growth.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchMelbourne, AustraliaHQ recorded Nov 5, 20261-101 contacts →

Exact match

“Istari Tecnology: Pioneering the Future of Customer Engagement At Istari, we believe in the transformative power of technology to foster genuine connections.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchMelbourne, AustraliaHQ recorded Nov 5, 20261-101 contacts →

Exact match

“Customer Engagement Made Simple”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchMelbourne, AustraliaHQ recorded Nov 5, 20261-101 contacts →

Exact match

“PlayChat is a Facebook Messenger Chatbot agency based out of Melbourne, Australia.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 10 of 50 AI customer experience platforms based in Melbourne, Australia

See the full list, filter by size, metro and specialty, and access 63,695 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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AI customer experience platforms based in Melbourne, Australia at a glance

As of Nov 5, 2026
66.4%Verified-email coverage
1917.4Average contacts per company
1-10Median size (employees)
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
37
11-50
7
51-200
2
1,001-5,000
1
5,001-10,000
1
10001+
2

Email recency for this list is measured across the whole Australia list rather than for Melbourne, so it is reported there. Company counts and contact totals on this page are exact for Melbourne, over 50 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Melbourne, Australia whose business descriptions match “AI customer experience platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 63,695 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

AI customer experience platforms by metro in Australia

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “AI customer experience platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many AI customer experience platforms are there based in Melbourne, Australia?

RevenueBase identified 50 company matches for AI customer experience platforms associated with Melbourne, Australia as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

NEW Media Services PTY LTD tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in Australia has the most AI customer experience platforms?

Sydney leads Australia with 68 company records, followed by Melbourne (50) and Brisbane (15).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 63,695 professional contacts with verified work emails tracked across these 50 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.