Company lists · Data refreshed September 2026

Top 23 AI customer experience platforms based in Boston, United States

RevenueBase identified 49 company matches for AI customer experience platforms associated with Boston, United States as of September 2026 and tracks 21,885 professional contacts across them, including 9,080 with verified work emails. Across the United States, San Francisco is the largest hub for this category (215 companies); Boston has 49.

This list covers company matches for AI customer experience platforms associated with Boston, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
49Companies
21,885Contacts tracked
9,080Verified emails
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The 23 largest AI customer experience platforms based in Boston, United States

Ranked by team size
Top 23 of 49 company matches for AI customer experience platforms based in Boston, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202610001+20,235 contacts →

Exact match

“Publicis Sapient is a technology company that provides enterprise AI platforms and services.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchBoston, MA, United StatesHQ recorded Sep 27, 2026201-500209 contacts →

Exact match

“Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchBoston, MA, United StatesHQ recorded Sep 27, 2026501-1,000163 contacts →

Exact match

“Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202651-200134 contacts →

Exact match

“Posh is the operational AI layer for financial institutions - a unified platform that serves both customers and employees.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202651-200103 contacts →

Exact match

“Maven AGI builds enterprise-ready AI agents to support the full customer journey, with a focus on complex, high-friction enterprise environments.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202651-20084 contacts →

Exact match

“Aivo’s AI customer agents are the most-used in regulated industries, orchestrating end-to-end journeys that help customers reach the right outcome faster while lowering costs…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchBoston, MA, United StatesHQ recorded Sep 27, 2026201-50084 contacts →

Exact match

“Cogito combines Emotion and Conversation AI into an innovative platform that provides real-time coaching and guidance to contact center agents, gives supervisors visibility into…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202651-20079 contacts →

Exact match

“Fastr is the AI-native workspace built for enterprise commerce teams that refuse to move slowly.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchBoston, MA, United StatesHQ recorded Sep 27, 2026201-50039 contacts →

Exact match

“NPS Prism is the gold-standard customer experience (CX) benchmarking platform backed by Bain & Company that enables organizations to accelerate their path to CX leadership.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202611-5032 contacts →

Exact match

“graph8 is the autonomous revenue system for B2B teams.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202611-5030 contacts →

Exact match

“MotiveMetrics helps advertisers understand and influence the machine intelligence shaping modern customer acquisition.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202611-5028 contacts →

Exact match

“Roojoom is a SaaS technology company helping businesses of all sizes improve productivity and customer experience with AI-powered products built for anyone to use.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202611-5027 contacts →

Exact match

“Helping Hospitality Teams Perform at Their Best: At ShiftCoach, we use AI to help hospitality businesses improve customer interactions in real time.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202611-5022 contacts →

Exact match

“Eligen automates prescreen marketing efforts with hyper-personalized offers and post-campaign analytics that show exactly where to find lift in your next campaign.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202611-5015 contacts →

Exact match

“Voicify has spent years pioneering an industry-leading platform for natural language understanding and processing.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202651-2008 contacts →

Exact match

“Genesys’s award-winning Pointillist Customer Journey Management Platform enables organizations to deliver frictionless, connected and personalized experiences.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchBoston, MA, United StatesHQ recorded Sep 27, 20261-107 contacts →

Exact match

“AI Agents to accelerate & improve customer acquisition.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202611-504 contacts →

Exact match

“Bring the in-store experience online and personalize your customer journey - no developer needed.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202611-503 contacts →

Exact match

“enaible, the AI company with roots in leadership science, is pioneering machine learning to transform productivity for enterprise companies.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchBoston, United StatesHQ recorded Sep 27, 202611-502 contacts →

Exact match

“ChipBrain is an easy-to-use call analyzer that integrates with Zoom, Hubspot, RingCentral, and more.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchBoston, MA, United StatesHQ recorded Sep 27, 20261-102 contacts →

Exact match

“Synth works with businesses and individuals to build customized AI solutions that bridge the gap between potential and performance.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchBoston, MA, United StatesHQ recorded Sep 27, 202611-501 contacts →

Exact match

“At AZ Technologies, we transform innovative ideas into impactful digital solutions.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchBoston, United StatesHQ recorded Sep 27, 20261-101 contacts →

Exact match

“ProMark AI is a cutting-edge software company focused on using artificial intelligence (beta) and automation (live) to help businesses optimize their marketing and sales…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 23 of 49 AI customer experience platforms based in Boston, United States

See the full list, filter by size, metro and specialty, and access 9,080 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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AI customer experience platforms based in Boston, United States at a glance

As of Sep 27, 2026
41.5%Verified-email coverage
446.6Average contacts per company
11-50Median size (employees)
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
15
11-50
20
51-200
7
201-500
4
501-1,000
1
1,001-5,000
1
10001+
1

Email recency for this list is measured across the whole United States list rather than for Boston, so it is reported there. Company counts and contact totals on this page are exact for Boston, over 49 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Boston, United States whose business descriptions match “AI customer experience platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 9,080 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “AI customer experience platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many AI customer experience platforms are there based in Boston, United States?

RevenueBase identified 49 company matches for AI customer experience platforms associated with Boston, United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Publicis Sapient tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most AI customer experience platforms?

San Francisco leads the United States with 215 company records, followed by New York (168) and Miami (88). Boston has 49.

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 9,080 professional contacts with verified work emails tracked across these 49 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.