Company lists · Data refreshed September 2026

Top 25 Retail business process outsourcing providers based in the United States

RevenueBase identified 714 retail business process outsourcing providers headquartered in the United States as of September 2026 and tracks 43,709 professional contacts across them, including 5,343 with verified work emails and 6,133 with mobile numbers. New York is the largest hub.

This list covers retail business process outsourcing providers headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 5, 2026 86% judged on-target in blind review
714Companies
43,709Contacts tracked
5,343Verified emails
6,133Mobile numbers
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The 25 largest retail business process outsourcing providers based in the United States

Ranked by team size
Top 25 of 714 retail business process outsourcing providers based in the United States, ranked by team size, largest first. Data refreshed Sep 5, 2026. RevenueBase Smart Search rates how each company's information relates to retail business process outsourcing providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceChelmsford, MA, United StatesHQ checked Sep 5, 20261,001-5,0003,901 contacts →

Indirect evidence

“We are The Customer Company®, a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics.”

Source: RevenueBase Database · checked Sep 5, 2026
2Indirect evidenceBerwyn, PA, United StatesHQ checked Sep 5, 20265,001-10,0002,774 contacts →

Indirect evidence

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Source: RevenueBase Database · checked Sep 5, 2026
3Partial evidenceEagan, MN, United StatesHQ checked Sep 5, 202610001+2,772 contacts →

Partial evidence

“Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care…”

Source: RevenueBase Database · checked Sep 5, 2026
4Indirect evidenceNeenah, WI, United StatesHQ checked Sep 5, 20261,001-5,0002,046 contacts →

Indirect evidence

“Alta Resources has always worked to be something different.”

Source: RevenueBase Database · checked Sep 5, 2026
5Indirect evidenceWaco, TX, United StatesHQ checked Sep 5, 20265,001-10,0001,710 contacts →

Indirect evidence

“Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.”

Source: RevenueBase Database · checked Sep 5, 2026
6Indirect evidenceCincinnati, OH, United StatesHQ checked Sep 5, 20261,001-5,0001,484 contacts →

Indirect evidence

“At RDI, we believe in winning smart by providing customized, strategic solutions to our clients.”

Source: RevenueBase Database · checked Sep 5, 2026
7Partial evidenceTucson, AZ, United StatesHQ checked Sep 5, 20261,001-5,0001,275 contacts →

Partial evidence

“BroadPath provides transformational outsourcing and managed services powered by our one-of-a-kind, 100% remote business model.”

Source: RevenueBase Database · checked Sep 5, 2026
8Indirect evidenceMarlton, NJ, United StatesHQ checked Sep 5, 20261,001-5,0001,237 contacts →

Indirect evidence

“SEBPO transforms operational complexity into a seamless, strategic advantage.”

Source: RevenueBase Database · checked Sep 5, 2026
9Partial evidenceLas Vegas, NV, United StatesHQ checked Sep 5, 20261,001-5,0001,021 contacts →

Partial evidence

“Open Access is a leading outsourcing solutions provider with a history of delivering high-quality services to global businesses across industries.”

Source: RevenueBase Database · checked Sep 5, 2026
10Partial evidenceOakland, CA, United StatesHQ checked Sep 5, 2026501-1,000948 contacts →

Partial evidence

“Iksula is a leading eCommerce solutions provider for brands and retailers globally.”

Source: RevenueBase Database · checked Sep 5, 2026
11Indirect evidenceNa, United StatesHQ checked Sep 5, 2026n/a658 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 5, 2026
12Strong evidenceLas Vegas, NV, United StatesHQ checked Sep 5, 20261,001-5,000598 contacts →

Strong evidence

“Buwelo BPO is a global Business Process Outsourcing provider of multi-channel customer experience and back office solutions.”

Source: RevenueBase Database · checked Sep 5, 2026
13Strong evidenceBurlington, NC, United StatesHQ checked Sep 5, 20261,001-5,000553 contacts →

Strong evidence

“Global Strategic is a business process outsourcing partner that builds high-performing teams through custom onshore, nearshore, and offshore solutions.”

Source: RevenueBase Database · checked Sep 5, 2026
14Strong evidenceHouston, TX, United StatesHQ checked Sep 5, 20261,001-5,000454 contacts →

Strong evidence

“SupportZebra is a business process outsourcing company based in the Philippines, with headquarters in the Houston,TX region, that specializes in: Sales & Marketing Retention |…”

Source: RevenueBase Database · checked Sep 5, 2026
15Partial evidenceMedway, MA, United StatesHQ checked Sep 5, 2026201-500452 contacts →

Partial evidence

“Spencer Technologies is the store technology lifecycle partner for retail and QSR brands that need deployment, support, and managed services executed with precision at scale.”

Source: RevenueBase Database · checked Sep 5, 2026
16Indirect evidenceDover, DE, United StatesHQ checked Sep 5, 2026201-500447 contacts →

Indirect evidence

“Velan Info Services is a leading multidisciplinary service provider with its clients across the globe.”

Source: RevenueBase Database · checked Sep 5, 2026
17Indirect evidenceIndianapolis, IN, United StatesHQ checked Sep 5, 20261,001-5,000422 contacts →

Indirect evidence

“TeleServices Direct has been rebranded as TSD Global.”

Source: RevenueBase Database · checked Sep 5, 2026
18Indirect evidenceBala Cynwyd, PA, United StatesHQ checked Sep 5, 20261,001-5,000416 contacts →

Indirect evidence

“Founded in 1985, OKS Group provides customized BPO and LPO services to some of the world's largest and most demanding companies.”

Source: RevenueBase Database · checked Sep 5, 2026
19Indirect evidenceAubrey, TX, United StatesHQ checked Sep 5, 20261,001-5,000415 contacts →

Indirect evidence

“The Functionary helps companies scale operations around the reality of their business, not a standard model.”

Source: RevenueBase Database · checked Sep 5, 2026
20Strong evidenceAustin, TX, United StatesHQ checked Sep 5, 2026501-1,000403 contacts →

Strong evidence

“Global Agility Solutions offers comprehensive onshore, offshore and hybrid Business Process Outsourcing (BPO) services and solutions focused on automating and advancing repeatable…”

Source: RevenueBase Database · checked Sep 5, 2026
21Indirect evidenceBainbridge Island, United StatesHQ checked Sep 5, 2026201-500373 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 5, 2026
22Partial evidenceJohns Creek, GA, United StatesHQ checked Sep 5, 20261,001-5,000354 contacts →

Partial evidence

“Online retailing is growing fast, far outpacing growth of in-store spending, and is expected only to increase as a percentage of overall spending going forward.”

Source: RevenueBase Database · checked Sep 5, 2026
23Indirect evidenceMiami, FL, United StatesHQ checked Sep 5, 2026501-1,000344 contacts →

Indirect evidence

“When Customers are On-The-Line, Everything is On-The-Line!”

Source: RevenueBase Database · checked Sep 5, 2026
24Partial evidenceAtlanta, GA, United StatesHQ checked Sep 5, 20265,001-10,000342 contacts →

Partial evidence

“EDS service solutions is the number one outsourcing solution for Fortune 500 companies throughout the US.”

Source: RevenueBase Database · checked Sep 5, 2026
25Indirect evidenceSalt Lake City, UT, United StatesHQ checked Sep 5, 2026501-1,000329 contacts →

Indirect evidence

“About Eplanet Global Since our inception in 2003, Eplanet Global has been a trailblazer in the tech-driven BPO industry.”

Source: RevenueBase Database · checked Sep 5, 2026

Showing 25 of 714 retail business process outsourcing providers based in the United States

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Retail business process outsourcing providers based in the United States at a glance

As of Sep 5, 2026
12.2%Verified-email coverage
14.0%Mobile-number coverage
61.2Average contacts per company
11-50Median size (employees)
5.5%Largest-city concentration · New York
Sep 5, 2026Page data refreshed

Companies by employee count

1-10
177
11-50
226
51-200
170
201-500
68
501-1,000
27
1,001-5,000
34
5,001-10,000
5
10001+
5

Freshness & accuracy

How recently the business emails on this list were verified

Email last verified

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail business process outsourcing providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “retail business process outsourcing providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names retail business process outsourcing providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among retail business process outsourcing providers, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 5,343 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names retail business process outsourcing providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many retail business process outsourcing providers are there based in the United States?

RevenueBase identified 714 retail business process outsourcing providers headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Harte Hanks, headquartered in Chelmsford, tops this list with the largest team on record.

Which city has the most retail business process outsourcing providers?

New York leads with 39 headquartered companies, followed by Miami (25) and Los Angeles (18).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 5,343 verified decision-maker contacts tracked across these 714 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.