Company lists · Data refreshed September 2026

Top 22 Retail business process outsourcing providers based in South Africa

Name: Retail business process outsourcing providers based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 5, 2026 59 companies tracked

RevenueBase identified 59 retail business process outsourcing providers headquartered in South Africa as of September 2026 and tracks 9,286 professional contacts across them, including 292 with verified work emails and 56 with mobile numbers. Cape Town is the largest hub.

This list covers retail business process outsourcing providers headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row Match evidence on every row Refreshed Sep 5, 2026 86% judged on-target in blind review

59Companies

9,286Contacts tracked

292Verified emails

56Mobile numbers

Explore all 59 companies → Free signup · no credit card · 500 free credits

The 22 largest retail business process outsourcing providers based in South Africa

Ranked by team size

Top 22 of 59 retail business process outsourcing providers based in South Africa, ranked by team size, largest first. Data refreshed Sep 5, 2026. Evidence rates how directly each company's own description names retail business process outsourcing providers: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#	Company	Headquarters	Employees	Contacts
1	CCI GlobalStrong evidence	Durban, South AfricaHQ checked Sep 5, 2026	10001+	6,349
	“CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a…” Source: company website · checked Sep 5, 2026
2	RewardscoIndirect evidence	Durban, South AfricaHQ checked Sep 5, 2026	1,001-5,000	917
	“Our People.” Source: company website · checked Sep 5, 2026
3	Icontact BPOIndirect evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	1,001-5,000	517
	“iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.” Source: company website · checked Sep 5, 2026
4	Mango5Strong evidence	Cape Town, South AfricaHQ checked Sep 5, 2026	201-500	272
	“Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.” Source: company website · checked Sep 5, 2026
5	IntellibpoIndirect evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	501-1,000	160
	“IntelliBPO is built on relationships first.” Source: company website · checked Sep 5, 2026
6	Energy At Work ProjectsIndirect evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	201-500	113
	“At Energy at Work Projects (Pty) Ltd, we're not just about talent; we're about transformative customer service solutions.” Source: company website · checked Sep 5, 2026
7	VVM BPOPartial evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	1,001-5,000	93
	“VVM has been in existance for 21 years and its core value is simply not to accept traditional and accepted practices, but to challenge them, and in the process improve time and…” Source: company website · checked Sep 5, 2026
8	OpcommshqIndirect evidence	Table View, South AfricaHQ checked Sep 5, 2026	51-200	65
	“OPCOMMSHQ is a company based out of UNIT 13 VISIONHOUSE 2 66 BLAAUWBERG ROAD, TABLE VIEW, Western Cape, South Africa.” Source: company website · checked Sep 5, 2026
9	Bourne GlobalIndirect evidence	Cape Town, South AfricaHQ checked Sep 5, 2026	201-500	47
	“We are a UK-owned, Cape Town-based BPO designed for regulated and high-contact industries.” Source: company website · checked Sep 5, 2026
10	The Unlimited Global Business SolutionsIndirect evidence	Durban, South AfricaHQ checked Sep 5, 2026	1,001-5,000	47
	“IMAGINE partnering with a company who could double your sales, reduce your costs by up to 50%, take your customer experience and retention to the next level, shift lives and make…” Source: company website · checked Sep 5, 2026
11	BFG RetailPartial evidence	Pinetown, South AfricaHQ checked Sep 5, 2026	201-500	37
	“We are a specialist retail solutions business who have been passionately entrenched in retail since 2008 and have made it our business to thoroughly understand the industry.” Source: company website · checked Sep 5, 2026
12	Connect BPSIndirect evidence	Mount Edgecombe, South AfricaHQ checked Sep 5, 2026	1,001-5,000	31
	“Connect BPS is a technology-focused global BPO company, where we leverage cutting-edge technologies and human expertise to deliver high-quality and cost-effective solutions to…” Source: company website · checked Sep 5, 2026
13	INDOXStrong evidence	Cape Town, South AfricaHQ checked Sep 5, 2026	11-50	27
	“Indox is an award-winning and leading Business Process Outsourcing (BPO) company based in Cape Town, South Africa.” Source: company website · checked Sep 5, 2026
14	Omnichannel Communications PTY LTDIndirect evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	51-200	24
	“Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…” Source: company website · checked Sep 5, 2026
15	The Agentsy BPOIndirect evidence	Cape Town, South AfricaHQ checked Sep 5, 2026	51-200	24
	“Performance, Progress but People first.” Source: company website · checked Sep 5, 2026
16	PPOSAStrong evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	501-1,000	21
	“We offer business process outsourcing, functional outsourcing, knowledge-based outsourcing, management services provider, project management and vendor management.” Source: company website · checked Sep 5, 2026
17	Qudi Accounting ServicesStrong evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	1-10	4
	“Qudi Accounting is a trusted partner in honest, affordable and effective accounting, advisory and finance based business process outsourcing.” Source: company website · checked Sep 5, 2026
18	Channel InnovationIndirect evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	51-200	2
	“Channel Innovation is an end to end e-commerce solutions provider which provides it's services in the fields of web development, e-commerce, warehousing, fulfilment and customer…” Source: company website · checked Sep 5, 2026
19	Engineered SourcingStrong evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	1-10	2
	“Engineered Sourcing is a customised Business Process Outsourcing (BPO) solutions partner helping organisations scale smarter, operate leaner, and grow faster.” Source: company website · checked Sep 5, 2026
20	Retail Plus ConsultancyIndirect evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	1-10	2
	“In this competitive market not only do larger multi-branch businesses need sophisticated controls, the requirements of the smallest operation are as complex.” Source: company website · checked Sep 5, 2026
21	Professional Outsourced Service ProvidersIndirect evidence	Johannesburg, South AfricaHQ checked Sep 5, 2026	11-50	1
	“Empowering Growth, Maximizing Success.” Source: company website · checked Sep 5, 2026
22	The Office COGIndirect evidence	Ethekwini, South AfricaHQ checked Sep 5, 2026	1-10	1
	“Save on your business expenses when you outsource all of your company tasks with us.” Source: company website · checked Sep 5, 2026

Showing 22 of 59 retail business process outsourcing providers based in South Africa

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Retail business process outsourcing providers based in South Africa at a glance

As of Sep 5, 2026

51-200Median size (employees)

Cape TownLargest hub · 14 HQs

56Contacts with mobile numbers

Sep 5, 2026Data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Verified emails by last verification

0–30

251

31–60

61–90

90–180

180+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail business process outsourcing providers, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in South Africa whose own description of what they do matches “retail business process outsourcing providers”. Matching reads each company's description, not its industry code or its name.
What we exclude: Companies whose own description does not clearly place them among retail business process outsourcing providers, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 292 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many retail business process outsourcing providers are there based in South Africa?

RevenueBase identified 59 retail business process outsourcing providers headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

CCI Global, headquartered in Umhlanga Durban, tops this list with the largest team on record.

Which city has the most retail business process outsourcing providers?

Cape Town leads with 14 headquartered companies, followed by Johannesburg (13) and Durban (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 292 verified decision-maker contacts tracked across these 59 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.