Company lists · Data refreshed September 2026

Top 25 Retail business process outsourcing providers worldwide

RevenueBase identified 3,371 retail business process outsourcing providers worldwide as of September 2026 and tracks 189,738 professional contacts across them, including 16,184 with verified work emails and 6,853 with mobile numbers. India is the largest market and Lahore the largest hub.

This list covers retail business process outsourcing providers worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 5, 2026. Country and city lists for retail business process outsourcing providers follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 5, 2026 86% judged on-target in blind review
3,371Companies
189,738Contacts tracked
16,184Verified emails
6,853Mobile numbers
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The 25 largest retail business process outsourcing providers worldwide

Ranked by team size
Top 25 of 3,371 retail business process outsourcing providers worldwide, ranked by team size, largest first. Data refreshed Sep 5, 2026. RevenueBase Smart Search rates how each company's information relates to retail business process outsourcing providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceMadrid, SpainHQ checked Sep 5, 202610001+23,763 contacts →

Strong evidence

“Konecta is a leading innovative global service provider in customer management business process outsourcing, with passionate employees working in 40 languages across 4 continents…”

Source: RevenueBase Database · checked Sep 5, 2026
2Strong evidenceNoida, IndiaHQ checked Sep 5, 202610001+14,745 contacts →

Strong evidence

“iEnergizer is a leading Business Process Outsourcing provider (“BPO”) of customer management solutions dedicated to delivering performance while actively supporting and advocating…”

Source: RevenueBase Database · checked Sep 5, 2026
3Indirect evidenceCorsico, ItalyHQ checked Sep 5, 202610001+9,614 contacts →

Indirect evidence

“We're KONECTA now!”

Source: RevenueBase Database · checked Sep 5, 2026
4Strong evidenceDurban, South AfricaHQ checked Sep 5, 202610001+6,349 contacts →

Strong evidence

“CCI Global is a distinguished leader in the Business Process Outsourcing (BPO) industry in Africa- Headquartered in the UAE, CCI is renowned for exceptional services across a…”

Source: RevenueBase Database · checked Sep 5, 2026
5Indirect evidenceChelmsford, MA, United StatesHQ checked Sep 5, 20261,001-5,0003,901 contacts →

Indirect evidence

“We are The Customer Company®, a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics.”

Source: RevenueBase Database · checked Sep 5, 2026
6Indirect evidenceBerwyn, PA, United StatesHQ checked Sep 5, 20265,001-10,0002,774 contacts →

Indirect evidence

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Source: RevenueBase Database · checked Sep 5, 2026
7Partial evidenceEagan, MN, United StatesHQ checked Sep 5, 202610001+2,772 contacts →

Partial evidence

“Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care…”

Source: RevenueBase Database · checked Sep 5, 2026
8Partial evidenceGurgaon, IndiaHQ checked Sep 5, 20261,001-5,0002,605 contacts →

Partial evidence

“Globiva is India’s most promising & fastest growing Business Process Management (BPM) company.”

Source: RevenueBase Database · checked Sep 5, 2026
9Indirect evidenceNeenah, WI, United StatesHQ checked Sep 5, 20261,001-5,0002,046 contacts →

Indirect evidence

“Alta Resources has always worked to be something different.”

Source: RevenueBase Database · checked Sep 5, 2026
10Indirect evidenceRio De Janeiro, BrazilHQ checked Sep 5, 20261,001-5,0001,895 contacts →

Indirect evidence

“A Nova Rio é uma empresa líder em multiplicidade de serviços, porque oferece um mundo de opções em terceirização para a sua empresa.”

Source: RevenueBase Database · checked Sep 5, 2026
11Indirect evidenceBhopal, IndiaHQ checked Sep 5, 20261,001-5,0001,762 contacts →

Indirect evidence

“Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.”

Source: RevenueBase Database · checked Sep 5, 2026
12Indirect evidenceWaco, TX, United StatesHQ checked Sep 5, 20265,001-10,0001,710 contacts →

Indirect evidence

“Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.”

Source: RevenueBase Database · checked Sep 5, 2026
13Indirect evidenceKarachi, PakistanHQ checked Sep 5, 20261,001-5,0001,609 contacts →

Indirect evidence

“Sybrid (Pvt) Ltd is Pakistan's leading technology solutions provider, helping businesses optimize their operations and drive growth.”

Source: RevenueBase Database · checked Sep 5, 2026
14Indirect evidenceCincinnati, OH, United StatesHQ checked Sep 5, 20261,001-5,0001,484 contacts →

Indirect evidence

“At RDI, we believe in winning smart by providing customized, strategic solutions to our clients.”

Source: RevenueBase Database · checked Sep 5, 2026
15Partial evidenceMumbai, IndiaHQ checked Sep 5, 202610001+1,466 contacts →

Partial evidence

“We’re Tech Mahindra Business Process Services.”

Source: RevenueBase Database · checked Sep 5, 2026
16Partial evidenceTucson, AZ, United StatesHQ checked Sep 5, 20261,001-5,0001,275 contacts →

Partial evidence

“BroadPath provides transformational outsourcing and managed services powered by our one-of-a-kind, 100% remote business model.”

Source: RevenueBase Database · checked Sep 5, 2026
17Indirect evidenceTaman Tun Dr Ismail, MalaysiaHQ checked Sep 5, 20265,001-10,0001,248 contacts →

Indirect evidence

“VADS Berhad (VADS) is one of Malaysia’s leading BPO and Managed ICT Service provider.”

Source: RevenueBase Database · checked Sep 5, 2026
18Indirect evidenceMarlton, NJ, United StatesHQ checked Sep 5, 20261,001-5,0001,237 contacts →

Indirect evidence

“SEBPO transforms operational complexity into a seamless, strategic advantage.”

Source: RevenueBase Database · checked Sep 5, 2026
19Indirect evidenceNew Delhi, IndiaHQ checked Sep 5, 20261,001-5,0001,166 contacts →

Indirect evidence

“JindalX, part of OP Jindal Group, is a global service company creating success stories for over 20 years.”

Source: RevenueBase Database · checked Sep 5, 2026
20Indirect evidenceCairo, EgyptHQ checked Sep 5, 20261,001-5,0001,105 contacts →

Indirect evidence

“Customer”, the word that describes the most important aspect in any business, which, in whatever industry, business revolves around!”

Source: RevenueBase Database · checked Sep 5, 2026
21Partial evidenceLas Vegas, NV, United StatesHQ checked Sep 5, 20261,001-5,0001,021 contacts →

Partial evidence

“Open Access is a leading outsourcing solutions provider with a history of delivering high-quality services to global businesses across industries.”

Source: RevenueBase Database · checked Sep 5, 2026
22Strong evidenceMohali, IndiaHQ checked Sep 5, 2026501-1,0001,008 contacts →

Strong evidence

“Workforce Scalability and Business Process Outsourcing services that help our Real Estate clients achieve superior quality, efficiency, and profitability.”

Source: RevenueBase Database · checked Sep 5, 2026
23Partial evidenceGurgaon, IndiaHQ checked Sep 5, 2026201-5001,000 contacts →

Partial evidence

“gojavas is e-commerce focused solutions company with a vision of helping businesses solve problems where “CLICKS meet the BRICKS” by innovating in technology, processes and people…”

Source: RevenueBase Database · checked Sep 5, 2026
24Indirect evidenceBangalore, IndiaHQ checked Sep 5, 20261,001-5,000995 contacts →

Indirect evidence

“At Invensis, we solve business inefficiencies.”

Source: RevenueBase Database · checked Sep 5, 2026
25Indirect evidenceParis, FranceHQ checked Sep 5, 20261,001-5,000964 contacts →

Indirect evidence

“Le Groupe VIPP propose des prestations de relation client et BPO au meilleur rapport qualité prix via ses implantations en Afrique subsaharienne et ses 3 collaborateurs.”

Source: RevenueBase Database · checked Sep 5, 2026

Showing 25 of 3,371 retail business process outsourcing providers worldwide

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Retail business process outsourcing providers worldwide at a glance

As of Sep 5, 2026
8.5%Verified-email coverage
3.6%Mobile-number coverage
56.3Average contacts per company
11-50Median size (employees)
4.2%Largest-city concentration · Lahore
Sep 5, 2026Page data refreshed

Companies by employee count

1-10
832
11-50
1,193
51-200
758
201-500
307
501-1,000
125
1,001-5,000
117
5,001-10,000
19
10001+
16

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail business process outsourcing providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
18 countries, largest first: India, the United States, Pakistan, Brazil, the Philippines, the United Kingdom, Australia, Germany, Canada, Italy and 8 more. Country and city lists for retail business process outsourcing providers are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “retail business process outsourcing providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names retail business process outsourcing providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among retail business process outsourcing providers, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 16,184 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph between September 5, 2026 and September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Retail business process outsourcing providers by location

28 lists · largest first

Every Retail business process outsourcing providers list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names retail business process outsourcing providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many retail business process outsourcing providers are there worldwide?

RevenueBase identified 3,371 retail business process outsourcing providers worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Konecta, headquartered in Madrid, tops this list with the largest team on record.

Which country has the most retail business process outsourcing providers?

India leads with 905 companies, followed by the United States (714) and Pakistan (330). Every retail business process outsourcing providers list by country and city is linked on this page.

Which city has the most retail business process outsourcing providers?

Lahore leads with 143 headquartered companies, followed by Sao Paulo (90) and Noida (62).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 16,184 verified decision-maker contacts tracked across these 3,371 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled from the company graph between September 5, 2026 and September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.