Company lists · Data refreshed September 2026
Top 11 Customer support outsourcing companies based in Madrid, Spain
RevenueBase identified 30 customer support outsourcing companies headquartered in Madrid, Spain as of September 2026 and tracks 31,039 professional contacts across them, including 2,874 with verified work emails and 174 with mobile numbers. Madrid is the largest hub.
This list covers customer support outsourcing companies headquartered in Madrid, Spain, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 10, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 11 largest customer support outsourcing companies based in Madrid, Spain
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 23,763 contacts → | ||||
Strong evidence “Konecta is a leading innovative global service provider in customer management business process outsourcing, with passionate employees working in 40 languages across 4 continents…” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
| 2 | 3,716 contacts → | ||||
Indirect evidence “is a tech company specialized in providing, and for.” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
| 3 | 1,447 contacts → | ||||
Indirect evidence “Grupo Marktel es un grupo empresarial que ofrece soluciones globales a sus clientes en el ámbito de la externalziación de servicios con el máximo nivel de especialización en las…” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
| 4 | 612 contacts → | ||||
Indirect evidence “Somos Arvato, diseñamos, ofrecemos y marcamos la diferencia en el servicio de atención al cliente que prestamos en nombre de algunas de las marcas más respetadas del mundo.” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
| 5 | 512 contacts → | ||||
Indirect evidence “Atento es la mayor empresa de servicios de gestión de relaciones con clientes y externalización de procesos de negocio (CRM/BPO) en Latinoamérica y uno de los cinco mayores…” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
| 6 | 284 contacts → | ||||
Indirect evidence “Be Call Group, empresa española que presta soluciones globales a las necesidades de comunicación entre empresa y cliente.” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
| 7 | 87 contacts → | ||||
Partial evidence “Codeactivos Outsourcing Services, es una compañía experta en externalización de procesos de negocio y la gestión de experiencias en servicio, prestando soluciones como…” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
| 8 | 74 contacts → | ||||
Indirect evidence “Cosmos es un Call Center ofrece a sus clientes un servicio omnicanal de última tecnología desde sus centros en España, Rumanía, Paraguay y Marruecos.” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
| 9 | 22 contacts → | ||||
Partial evidence “Majorel creates amazing customer experiences that consumers love and we are proud of.” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
| 10 | 6 contacts → | ||||
Indirect evidence “S4U connects technology, business and growth within the Digital Infrastructure ecosystem.” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
| 11 | 1 contacts → | ||||
Indirect evidence “CNet Solutions es una empresa formada por profesionales con un 'know how' de más de 15 años de experiencia en el sector de servicios y soluciones informáticas para compañías de…” Source: RevenueBase Database · checked Sep 10, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer support outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer support outsourcing companies.
- Partial evidence
- Its own public description names part of customer support outsourcing companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer support outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 11 of 30 customer support outsourcing companies based in Madrid, Spain
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Customer support outsourcing companies based in Madrid, Spain at a glance
As of Sep 10, 2026Companies by employee count
Freshness & accuracy
How recently the business emails were verified and the company information checked
Email last verified
Median 12.0dCompany record updated
Median 78.0dHow this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer support outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Madrid, Spain whose own description of what they do matches “customer support outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer support outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer support outsourcing companies, and records with no verified work email. Companies headquartered outside Madrid are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 2,874 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 10, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer support outsourcing companies by metro in Spain
- Customer support outsourcing companies in Madrid29
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer support outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer support outsourcing companies are there based in Madrid, Spain?
RevenueBase identified 30 customer support outsourcing companies headquartered in Madrid, Spain as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Konecta, headquartered in Madrid, tops this list with the largest team on record.
Which city has the most customer support outsourcing companies?
Madrid leads with 29 headquartered companies, followed by Barcelona (24) and Malaga (6).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,874 verified decision-maker contacts tracked across these 30 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 10, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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