Company lists · Data refreshed September 2026

Top 25 Customer support outsourcing companies based in the United Kingdom

RevenueBase identified 298 customer support outsourcing companies headquartered in the United Kingdom as of September 2026 and tracks 7,740 professional contacts across them, including 1,114 with verified work emails and 290 with mobile numbers. London is the largest hub.

This list covers customer support outsourcing companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
298Companies
7,740Contacts tracked
1,114Verified emails
290Mobile numbers
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The 25 largest customer support outsourcing companies based in the United Kingdom

Ranked by team size
Top 25 of 298 customer support outsourcing companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer support outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceLondon, United Kingdom51-200570 contacts →

Strong evidence

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Source: RevenueBase Database · checked Sep 1, 2026
2Partial evidenceReading, United Kingdom501-1,000507 contacts →

Partial evidence

“ESP provides IT support services across the globe.”

Source: RevenueBase Database · checked Sep 1, 2026
3Partial evidenceSeaham, United Kingdom1,001-5,000493 contacts →

Partial evidence

“Give your customers a voice with ResQ.”

Source: RevenueBase Database · checked Sep 1, 2026
4Indirect evidenceSheffield, United Kingdom501-1,000328 contacts →

Indirect evidence

“Skilled talent, proven processes and leading technology.”

Source: RevenueBase Database · checked Sep 1, 2026
5Partial evidenceWirral, United Kingdom1,001-5,000324 contacts →

Partial evidence

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Source: RevenueBase Database · checked Sep 1, 2026
6Partial evidenceUnited Kingdom1,001-5,000241 contacts →

Partial evidence

“Response provides smart outsourcing solutions that combine high-performing talent, operational excellence, scalable talent, and technology-enabled service delivery.”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceLeeds, United Kingdom501-1,000202 contacts →

Indirect evidence

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Source: RevenueBase Database · checked Sep 1, 2026
8Indirect evidenceNewcastle Upon Tyne, United Kingdom201-500140 contacts →

Indirect evidence

“Echoing our clients in every conversation.”

Source: RevenueBase Database · checked Sep 1, 2026
9Partial evidenceBristol, United Kingdom1,001-5,000131 contacts →

Partial evidence

“Dedicated and shared contact centre outsourcing operations.”

Source: RevenueBase Database · checked Sep 1, 2026
10Partial evidenceLondon, United Kingdom501-1,000104 contacts →

Partial evidence

“Celebrating Excellence with Exquisite Solution Limited – Uganda's foremost Business Process Outsourcing authority, where excellence knows no bounds.”

Source: RevenueBase Database · checked Sep 1, 2026
11Indirect evidenceBristol, United Kingdom51-20084 contacts →

Indirect evidence

“We are Subfero.”

Source: RevenueBase Database · checked Sep 1, 2026
12Partial evidenceBury, United Kingdom201-50082 contacts →

Partial evidence

“We are FM Outsource, a modern customer service outsourcer.”

Source: RevenueBase Database · checked Sep 1, 2026
13Strong evidenceLondon, United Kingdom51-20081 contacts →

Strong evidence

“Humanizing AI-Powered Customer Support The future of customer support is intelligent, efficient-and unmistakably human.”

Source: RevenueBase Database · checked Sep 1, 2026
14Partial evidenceTunbridge Wells, United Kingdom51-20080 contacts →

Partial evidence

“Alliance Sales Support Services provides effective and sustainable sales solutions for your business.”

Source: RevenueBase Database · checked Sep 1, 2026
15Indirect evidenceCardiff, United Kingdom201-50073 contacts →

Indirect evidence

“We’re a 24/7 specialist outsourced Contact Centre business.”

Source: RevenueBase Database · checked Sep 1, 2026
16Partial evidenceUnited Kingdom51-20073 contacts →

Partial evidence

“Tellida (Pvt) Ltd is a global outsourcing company providing Legal Process Outsourcing (LPO), Finance & Accounting Outsourcing (FAO), Contact Centre services, and Remote Business…”

Source: RevenueBase Database · checked Sep 1, 2026
17Partial evidenceLondon, United Kingdom1,001-5,00059 contacts →

Partial evidence

“CallCare is your outsourced contact centre and customer service partner.”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceRomsey, United Kingdom201-50055 contacts →

Indirect evidence

“Employing over 250 staff, we are a well-established, highly regarded and successful outsourced multi-channel contact centre.”

Source: RevenueBase Database · checked Sep 1, 2026
19Indirect evidenceWrexham, United Kingdom51-20054 contacts →

Indirect evidence

“Orca offers flexible and adaptable call answering and live chat services that help clients manage costs effectively.”

Source: RevenueBase Database · checked Sep 1, 2026
20Strong evidenceCrewe, United Kingdom51-20052 contacts →

Strong evidence

“Cymphony is your 24/7 customer support partner.”

Source: RevenueBase Database · checked Sep 1, 2026
21Partial evidenceLondon, United Kingdom51-20046 contacts →

Partial evidence

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Source: RevenueBase Database · checked Sep 1, 2026
22Partial evidenceRoss-On-Wye, United Kingdom51-20043 contacts →

Partial evidence

“Dawleys is a UK-based outsourcing partner trusted by businesses in the UK, USA and across Europe who care about how their brand is experienced once it leaves the building.”

Source: RevenueBase Database · checked Sep 1, 2026
23Partial evidenceUnited Kingdom51-20041 contacts →

Partial evidence

“From planning & recruiting to training & delivery, we provide unbeatable outsourcing services that are not only cost effective but surpass the average UK skill set.”

Source: RevenueBase Database · checked Sep 1, 2026
24Strong evidenceCroydon, United Kingdom501-1,00039 contacts →

Strong evidence

“For over 20 years, Chase Response has delivered unrivalled standards in call centre outsourcing and customer management services.”

Source: RevenueBase Database · checked Sep 1, 2026
25Indirect evidenceManchester, United Kingdom201-50036 contacts →

Indirect evidence

“BPO & Technology Solutions | Contact Center Optimization | Scalable Operations As a leader at Sensible Group, I specialize in delivering high-performance BPO solutions tailored…”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 298 customer support outsourcing companies based in the United Kingdom

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Customer support outsourcing companies based in the United Kingdom at a glance

As of Sep 1, 2026
14.4%Verified-email coverage
3.7%Mobile-number coverage
26.0Average contacts per company
11-50Median size (employees)
34.2%Largest-city concentration · London
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
97
11-50
98
51-200
57
201-500
23
501-1,000
7
1,001-5,000
8
5,001-10,000
1

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer support outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “customer support outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer support outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer support outsourcing companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,114 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer support outsourcing companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer support outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer support outsourcing companies are there based in the United Kingdom?

RevenueBase identified 298 customer support outsourcing companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Vertex Data Science, headquartered in London, tops this list with the largest team on record.

Which city has the most customer support outsourcing companies?

London leads with 102 headquartered companies, followed by Manchester (14) and Birmingham (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,114 verified decision-maker contacts tracked across these 298 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.